Happy Linen Company Reviews 

3,481
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that items always match their online descriptions and promotional photographs perfectly. People also love the wonderful product quality, highlighting exceptionally soft fabrics and lovely designs that truly delight children and families. However, some reviewers were not happy with the items, mentioning that the fabric felt a bit lightweight or that the material was not quite as thick as expected. Some shoppers also noted occasional delivery carrier issues, experiencing minor fulfillment delays or finding missing items inside their delivered parcels.

What people talk about most

Product

Customers had positive experiences with product, highlighting the soft fabrics, vibrant colors, and great... See more

Quality

Users describe positive interactions with quality, highlighting that items are well made and long lasting.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and good... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that ordering is easy and items... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning that the items are very reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.3... See more

Company replied

Rated 5 out of 5 stars

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price. When it arrived I had been accidentally sent 2 sheets and not the heeding se... See more

Company replied

Rated 5 out of 5 stars

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after was... See more

Company replied

Rated 5 out of 5 stars

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched... See more

Company replied


Company details

  1. #20 of 86 best companies in Bedding Shop
  2. #18 of 95 best companies in Baby shop
  3. #46 of 228 best companies in Bedroom furniture shop

Written by the company

Affordable bedding and accessories for a more comfortable home. Exclusive designs, free shipping and money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(3,481)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was late but the linen company was on time

I was late ordering my purchase I wanted it for Christmas so I wouldn’t have been unhappy if it didn’t arrive however the happy linen company didn’t let me down within two days of ordering it arrived everything about my purchase was great quality and I was really pleased and will have no hesitation in placing further orders

16 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Roger, thank you so much for your lovely review! We’re thrilled to hear your order arrived on time and that you’re pleased with the quality of your purchase. We do hope you shop with us again!

Best wishes,
Feli

Rated 5 out of 5 stars

Beautiful Lampshade

Beautiful Lampshade. Very good quality, good price and lovely bright colours. My daughter loves it! Came in good time. I would definitely order from this company again.

10 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Madeline, thank you so much for taking the time to leave a review. We're so glad to hear that your daughter loves our lampshade! We do hope you shop with us again

All the best,
Feli and the team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, lovely sheets, great design. Would but from this company again.

6 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Danielle,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received. We do hope you shop with us again!

All the best,
Feli and the team

Rated 4 out of 5 stars

Absolutely love the Dinky Dinosaur…

Absolutely love the Dinky Dinosaur design. We have used this in my grandson’s bedroom. We have the bedding, bunting, curtains and would like the cushions, but unfortunately they are out of stock.

8 January 2026
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Reply from Happy Linen Company

Hi Karen,

Thank you so much for taking the time to leave a review. We’re delighted to hear the Dinky Dinosaur range has worked so beautifully in your grandson’s bedroom!

I’m sorry that the matching cushions are no longer available. We hope he loves the room as much as we do.

Best wishes,
Feli

Rated 5 out of 5 stars

Nice product

Super fast delivery and a nice product

6 January 2026
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Reply from Happy Linen Company

Hi Peter,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Fast efficient service and the Sherpa…

Fast efficient service and the Sherpa blankets are amazing! After buying one for my partner I had to order another one for myself.

1 January 2026
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Reply from Happy Linen Company

Hi

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you had to get one for yourself too. Thanks again for your support, and we hope you both stay very cosy!

Have a wonderful day.
Best wishes, Feli

Rated 5 out of 5 stars

After delivering the wrong item

After delivering the wrong item, it was rectified very quickly by a lovely customer service lady, Lucy. Many thanks for sorting probelm. Once received right item, very quickly, it's bold and bright and very good quality.

7 January 2026
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Reply from Happy Linen Company

Hi Elaine,

Thank you so much for taking the time to share your experience. I’m sorry again that the wrong item was delivered initially, but I’m very pleased to hear that Lucy was able to sort this out quickly for you.

We truly appreciate your patience and your kind words.

Best wishes,
Feli

Rated 5 out of 5 stars

Excellent nice quality

Excellent nice quality

5 January 2026
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Reply from Happy Linen Company

Hi Karen,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

The quality of the product was very…

The quality of the product was very good and the wait was worth while

6 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Theresa,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Very pleased with the lamb Cushion…

Very pleased with the lamb Cushion Cover.Bought as a Birthday Gift to match lamb fleece cover.Good value & quality.Would recommend this product

4 January 2026
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Reply from Happy Linen Company

Hi Ms Beverly,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We really appreciate your loyal support also!

All the best,
Feli and the team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Great product. Good value.

3 January 2026
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Reply from Happy Linen Company

Hi Jayne,

Thank you so much for taking the time to leave a review. We’re so glad to hear you’re loving your purchase and happy with the service you received. We do hope you shop with us again!

Best wishes,
Feli and the team

Rated 5 out of 5 stars

I ordered my Granddaughter bedding with…

I ordered my Granddaughter bedding with matching curtains and stickers looks amazing very good quality

28 February 2025
Unprompted review
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Reply from Happy Linen Company

Hi Jem,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We hope she loves it as much as we do!

Best wishes,
Feli and the team

Rated 5 out of 5 stars

Received my second order of two throws

Received my second order of two throws. Delighted with the quality once again.

2 January 2026
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Reply from Happy Linen Company

Hi Mary,

Thank you so much for taking the time to leave a review, we're so glad you're happy with our throws! We really appreciate your loyal support also!

All the best,
Feli and the team

Rated 5 out of 5 stars

Very pleased.

Lovely quality, great price and fast delivery.

1 January 2026
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Reply from Happy Linen Company

Hi Nic,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

So happy with my order

So happy with my order!
The quality of the bedding is perfect and it really finishes my little boys bedroom.
Will definitely be buying from them again.

30 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Very prompt service and good quality…

Very prompt service and good quality item

1 January 2026
Happy Linen Company logo

Reply from Happy Linen Company

Hi Helen,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received!

All the best,
Feli and the team

Rated 5 out of 5 stars

Great fabrics

Excellent products. Great fabrics, with good choice of festive designs. Prompt delivery with very good packaging.

31 December 2025
Rated 5 out of 5 stars

Ordering was easy. January 2026

Ordering was easy . The product arrived quickly and the blanket was exactly as described. I am currently snuggling underneath and it is warm and soft.
Great company will buy again.

28 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Megan,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re happy with the service you received and loving your new throws! We do hope you shop with us again.

Have a wonderful day.
Best wishes, Feli

Rated 5 out of 5 stars

Finally received my gorgeous blanket

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.30 pm. Outside of normal working hours. And they continue to attempt delivery at the same time. Might I suggest you find a more reliable carrier. Hopefully I will receive it at some point. PS finally delivered today after six failed attempts. Absolutely delighted with my beautiful blanket. Excellent quality and snuggly warm. Shame about Royal useless Mail.

26 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Jane, I'm sorry to hear you're having trouble with the delivery. I've just emailed you to help you find a solution.

Thanks,
Lucy

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