Happy Mobiles Reviews 

130
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely welcoming, highly knowledgeable, and always willing to go above and beyond to help customers with any device issues. People also highlighted the fast and efficient repair services, noting that broken screens and charging ports are fixed promptly with great care. Additionally, consumers appreciated the wide range of mobile accessories available in the shop and the expert guidance provided, especially for senior adults. Many reviewers consistently recommend these services to friends and family due to the trustworthy, reliable, and outstanding customer care.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

People report positive experiences with service, frequently praising the helpful staff and quick repairs for... See more

Product

Customers expressed great satisfaction with the product offerings and accessories available. Reviewers... See more

Customer service

Reviewers highlight high satisfaction with the customer service, frequently praising welcoming staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very welcoming & friendly staff who are always happy to help their customers. They have expert knowledge, a shop full of almost everything to do with mobiles and other tech stuff. Every cus... See more

Rated 5 out of 5 stars

My mum, who lives in Lymington had problems with her new iPad which I could not solve. I took the iPad into Happy Mobiles ( situated opposite the Solento Lounge) and they were absolutely brilli... See more

Company replied

Rated 5 out of 5 stars

Broken phone camera. Staff member diagnosed parts needing to be ordered to repair phone. These included camera glass and internal circuit repair parts. He phoned when parts arrived and repaired the p... See more

Company replied

Rated 5 out of 5 stars

Had my iphone die on me and the two lovely guys in Happy Mobiles just did everything to help ! They phoned Vodafone sorted a sim in another phone I had and so I didnt get cut off whilst talking to v... See more

Company replied


Company details

  1. Mobile phone repair shop

Written by the company

Happy Mobiles is your one-stop destination for quality products and professional repair services for mobile phones, tablets, laptops, computers and game consoles. Serving customers from our Lymington branches, with our new Andover branch opening soon. Our services and products include: • Fast and reliable device repairs • Mobile phone and tablet repairs • Laptop and computer repairs • PlayStation, Xbox and Nintendo Switch repairs • A wide selection of quality accessories • Device trade-ins • Toys, souvenirs and memorable gifts Our goal is to provide outstanding service, dependable repairs and quality products at excellent value. With a minimum one-year warranty on eligible purchases and repairs, customers can choose Happy Mobiles with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(130)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Broken mobile screen

I had a phone with a broken screen, we were on a short break and as I had the time called in Happy Mobiles too see if this could be repaired in a few hours while we had a look round and had lunch.
Super helpful and accommodating, all fixed and like a brand new phone.
Lovely shop too.

18 October 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you so much, Laura! We’re really glad we could get your phone looking brand new again while you enjoyed your day out. It was a pleasure helping you and we truly appreciate your kind words about our shop too.

Rated 5 out of 5 stars

I cannot give enough praise to Happy…

I cannot give enough praise to Happy Mobiles for being so very helpful to me.
I have had issues using my phone abroad which has caused me a lot of worry and stress, something you don't need when on holiday
Once again Happy Mobiles were there to offer me support and even contacted me during my holiday abroad when once again I had an issue accessing 4g which was due to error by my provider.
Happy Mobiles were so very helpful and genuinely concerned.
Thankfully I think the issue I had has now been sorted.
Happy Mobiles were with me every step of the way, so very knowledgeable and helpful.
Thank you your help is much appreciated

21 October 2025
Unprompted review
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Reply from Happy Mobiles

Thank you so much for your wonderful words, Lorraine! We’re so glad we could support you, especially while you were abroad. We know how stressful phone issues can be when you’re away, We always aim to be there for our customers every step of the way near or far.

Rated 5 out of 5 stars

My phone is not charging

My phone is not charging. I think charging port replacement. I went to happy mobiles without replacing the charging port they sorted my issue. Iam happy they didn’t charge anything for me.

19 October 2025
Unprompted review
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Reply from Happy Mobiles

Thank you so much, Bayad! We’re really happy we could sort it out for you without needing a replacement. Honesty and helping our customers first is what we believe in.

Rated 5 out of 5 stars

Great guys super helpful and great shop …

Had my iphone die on me and the two lovely guys in Happy Mobiles just did everything to help ! They phoned Vodafone sorted a sim in another phone I had and so I didnt get cut off whilst talking to vodafone , they even let me stay on their phone whilst we walked back to my car so I didnt run over time on parking. I am in the middle of moving house and to say I was a tad stressed on having no phone ( or broadband at new property !) . Its so lovely that there are such kind genuine people in our local businesses who go above and beyond !
I will definitely be using Happy Mobiles for accessories and future mobile purchases!! Huge Thanks guys .

1 October 2025
Unprompted review
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Reply from Happy Mobiles

Wow, Thank you so much for your amazing words, Natalie! We’re so glad we could help get you back up and running , we know how stressful it can be, especially during a move! It means a lot to have your support, and we’ll always be here whenever you need us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful.

2 October 2025
Unprompted review
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Reply from Happy Mobiles

Thank you for your kind words, Louise! We’re always happy to help and appreciate your feedback.

Rated 5 out of 5 stars

Great shop

Went in to shop on Saturday, purchase some wireless chargers for I phone, they couldn’t been more helpful, nothing was to much trouble, one the best mobile shops I’ve seen, would highly recommend

Top people

20 September 2025
Unprompted review
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Reply from Happy Mobiles

Thank you for your wonderful review, David! We’re so glad you found exactly what you needed and enjoyed our service. Your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient. Definitely recommend. Solved my problem very quickly.

19 September 2025
Unprompted review
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Reply from Happy Mobiles

Thank you for your kind feedback, Vivienne! We’re delighted we could solve your problem quickly and appreciate your recommendation.

Rated 5 out of 5 stars

Very very and was able to deal…

Very very and was able to deal effectively with my query five star.

19 September 2025
Unprompted review
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Reply from Happy Mobiles

Thank you so much, Martin! We're thrilled we could help and make everything easy for you, your 5-star support means a lot.

Rated 5 out of 5 stars

Brilliant shop fantastic customer service

I was camping near Brockenhurst and couldn’t get my new mobile up and running. I arrived in Lymington and immediately found Happy Mobiles. The guys (and lady) were so helpful and spent ages sorting it out, for a low price. They made sure I was comfortable and gave me good local information. The shop was organised and spacious and there was great range of tech gadgets for home and car. I would recommend Happy Mobiles to anyone in the area.

12 August 2025
Unprompted review
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Reply from Happy Mobiles

Wow, thank you for such a lovely review,Lynda. It truly means a lot to us. We’re so glad we could be there for you when you needed help, especially while you were away from home. It was a real pleasure to assist you, and we're happy to hear you felt comfortable and welcomed. Knowing we made a difference in your day is exactly why we love what we do. Wishing you safe and happy travels. Our door is always open if you’re ever back in Lymington.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Lovely friendly service.

13 September 2025
Unprompted review
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Reply from Happy Mobiles

Thank you, Dungworth. We're so glad you were happy with the service — it really means a lot. Always here if you need us again.

Rated 5 out of 5 stars

Outstanding service

My husband and I recently bought 2 iPhones from the husband and wife owners of Happy Mobiles in Lymington.
The service we received was exceptional.

We were given excellent advice and were delighted that our data was transferred for us too - I don’t think we could have done this ourselves.

We feel reassured that we would be well looked after if we need further advice in the future.

We would recommend Happy Mobiles in Lymington without reservation. The owners are delightful.

9 September 2025
Unprompted review
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Reply from Happy Mobiles

Thank you from the bottom of our hearts for such a beautiful review, Linda.

It truly means the world to us that you felt supported and well looked after — that’s exactly why we do what we do. Helping lovely customers like you is the most rewarding part of our day, and it was a real joy to assist you both with your new iPhones.

We’re so happy you felt comfortable and confident in our hands, and please remember — our door is always open if you ever need advice, support, or just a friendly chat.

Your kind words and recommendation have touched us deeply. Thank you for choosing us, and for making our little shop feel so special.

Rated 5 out of 5 stars

Staff are so helpful and kind

Staff are so helpful and kind, replaced my phone case as previous one was faulty, at no charge.

Highly recommended

14 August 2025
Unprompted review
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Reply from Happy Mobiles

Really appreciate your lovely feedback! Happy we could make things right with your case, and your recommendation truly makes our day.

Rated 5 out of 5 stars

Very fast and helpful

Very fast and helpful

2 August 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for amazing feedback, Lucy! Quick fixes and helpful service, that’s what we love to deliver.

Rated 5 out of 5 stars

Excellent service with smile.my phones…

Excellent service with smile.my phones WiFi issue is solved.i will be back.

25 July 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you so much for the lovely words, Julie! We’re glad we could get your WiFi issue sorted. Always happy to help, and we’ll be here with a smile when you’re back.

Rated 4 out of 5 stars

Brilliant workmanship poor billing

Popped in to get price for putting new screen saver on wife's Galaxy z flip 3 I was given price of £15 fitted so got phone and got it fitted. The fitting was absolutely brilliant really made sure phone was perfectly clean before putting on new screen saver. Only problem I have is I'm on holiday and when I checked my bank details later that evening I found they had charged me £20 and I can't get back to see them.

23 July 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for the kind words about the fitting, Richard! We really appreciate it. We’re very sorry about the price discrepancy. A new team member made a mistake, and we’ll ensure they’re supported with training so this doesn’t happen again. Please reach out to us directly and we’ll get this sorted for you.

Rated 5 out of 5 stars

AMAZING!!

AMAZING!!!
Ice cold air con in shop. Nice in summer.
Super super helpful.
Been twice now. Def go to for all tech stuff

17 July 2025
Unprompted review
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Reply from Happy Mobiles

We love hearing this, Lizzie! Delighted you’ve had such great visits with us, and we’ll keep the shop cool and the service even cooler. Thanks for trusting us with your tech needs.

Rated 5 out of 5 stars

Very helpful.

14 July 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Really appreciate your feedback, Merlewood! Glad we could be of assistance.

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