HappyNurse Reviews 407

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Job Centre
  2. Home Care Service
  3. Nursing agency
  4. Aged Care

Written by the company

HappyNurse is het flexbureau voor zorgprofessionals. Wij geloven dat de zorg in Nederland beter kan én moet! Onze missie is dan ook: Happy Nurse. Happy Patiënt. Met liefdevolle aandacht geven we professionele zorg. Dát is wat onze flexwerkers en opdrachtgevers ervaren en waarderen. En dat perfect past bij wie we zijn en hoe we werken: liever vandaag dan morgen, liever dat stapje extra, liever werken bij de leukste club. Dat is wat we bedoelen met Liever HappyNurse. Het is dan ook onze allerliefste wens dat steeds meer zorgorganisaties, patiënten en medewerkers met een groot zorghart bewust liever voor ons kiezen. Dát is het HappyNurse-effect


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

407 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Work process at Happynurse

I was not kept informed throughout the process, and I spent nearly a month dealing with Happy Nurse without receiving any clear updates. I was required to call multiple times simply to ask when I would receive a contract, despite having already submitted all the required documents proving that I am qualified to work as a Helpende Plus and fully authorised and competent in my tasks.

It became evident that internal communication was poor, as staff members appeared to work around each other rather than with each other. I was even told over the phone that I “did not seem credible,” while every document had already been submitted correctly by email. This indicates that my file was not reviewed with the necessary attention or professionalism.

During the interview, one of the interviewers displayed unprofessional behaviour and a dismissive attitude, merely because I mentioned my intention to work as a self-employed nurse (ZZP) after completing my diploma.

I was also asked irrelevant and inappropriate questions about my pet — including why my bird was covered — which has no relation to healthcare or my suitability as a professional. Additional questions were equally illogical and unrelated to the role, raising serious concerns about the professionalism and competence of the recruitment process.

24 November 2025
Rated 4 out of 5 stars

Very nice and kind people

Very nice and kind people, who gave me the chance to work at different places. Their platform works easy and well. I am very happy with the personal service.

23 October 2025
Show reviews in all languages. (407 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look