I was referred by another camper that their cover was exceptionally good. and after speaking to a young lady who guided me through any additional options that I may need, I took out a New Insurance c... See more
Company replied
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See what reviewers are saying
We’ve been with Happy Place for a year now and the pricing and service has been excellent although we have not had to make a claim. We were delighted this year when we had the renewal notice that it h... See more
Company replied
Not had to make a claim yet, fingers crossed, so can only comment on process of taking out policy and pricing. Much cheaper than previous insurer for much more cover. Ended up paying for more comprehe... See more
Company replied
Really competitive price, happy with that! They came recommended and having not heard of them I was obviously dubious. I'm glad I was told of them now! Easy to use website, UK based Customer Servic... See more
Company replied
Company details
Written by the company
Happy Place brings together over 30 years of insurance experience into one touring caravan insurance policy. Combining great value and specialist cover, our policy offers caravan owners excellent value for money and big savings.
Contact info
New Road, HX1 2JZ, Halifax, United Kingdom
- 01422 397786
- info@happyplace.co.uk
- happyplace.co.uk
4.9
Excellent
103 reviews
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I asked for the details of my policy to…
I asked for the details of my policy to be sent by post! I have not received anything from you
18 January 2021
Reply from Happy Place Insurance
We're sorry to hear that Julie. Your policy details were emailed on January 6th and we have just sent them in post as well now. Sorry for any inconvenience caused. Best wishes, Liz
EDIT - Julie we assume you have received your policy details in the post by now? If there's anything else we can do please let us know.
Quick and simple to use
Quick and simple to use, saved me over £100 on my last insurance
16 January 2021
Reply from Happy Place Insurance
We're delighted you found Happy Place quick and simple to use. Thanks for rating us five stars.
Brilliant
Brilliant insurance for my happy little caravan so I don’t need to worry about it.
15 January 2021
Reply from Happy Place Insurance
Thanks for rating us "brilliant" Richard and we hope you'll soon be able to enjoy lots of time in your happy little caravan! Stay safe. Liz
Reply from Happy Place Insurance
Thanks for rating our processes five stars Timothy.
Spoke with them on a couple of…
Spoke with them on a couple of occasions and they've been ever so helpful.
Changed my storage facility and they couldn't be more accommodating. All changed and sorted within a couple of mins.
15 January 2021
Reply from Happy Place Insurance
Great to hear that our friendly team has left you feeling impressed Simon. Thanks for the five star review. Liz
One phonecall and my caravan insurance…
One phonecall and my caravan insurance was continued at a cheaper price than last year. A couple of questions about the caravan and all done within about 5 minutes. Would definitely recommend!
15 January 2021
Reply from Happy Place Insurance
Thanks for the glowing recoomendation Kristene and so pleased to hear we made it super simple for you. Stay safe. Liz
not had to claim but all good so far
15 January 2021
Reply from Happy Place Insurance
Thanks for the five star review Gerard.
Good service and easy to set up
15 January 2021
Reply from Happy Place Insurance
Thanks for the four star rating Victoria for our service. Take care. Liz
Appears to be very good insurance…
Appears to be very good insurance company, 2nd year with them, haven’t had reason to use their services but my annual renewal actually went down.
15 January 2021
Reply from Happy Place Insurance
Thanks for renewing with Happy Place Paul and great to hear we've impressed you with our price. Take care. Liz
Reply from Happy Place Insurance
Thanks for the five star review Danny and pleased you think we're "great".
Was quick and easier to obtain quote…
Was quick and easier to obtain quote and confirm cover.
11 January 2021
Reply from Happy Place Insurance
Eric, thanks for your 5 star review.
One of our values is to think simple so we’re pleased you found us easy to deal with.
Stay safe
Emma @ Happy Place
Reply from Happy Place Insurance
Steve, thanks for your 5 star review.
One of our values is to think simple so we’re pleased you found us easy to deal with.
Stay safe
Emma @ Happy Place
great company good to deal with
9 January 2021
Reply from Happy Place Insurance
Douglas, thanks for your 5 star review and lovely comment.
Stay safe
Emma @ Happy Place
Great price and reinsured for a second…
Great price and reinsured for a second year. Note the number of countries they cover as standard compared to other insurers!
9 January 2021
Reply from Happy Place Insurance
Alan, thanks for your 5 star review.
We're pleased your happy with the level of cover.
Stay safe
Emma @ Happy Place
Good value cover
9 January 2021
Reply from Happy Place Insurance
Saleem, thanks for your 5 star review.
So happy you're pleased with our service.
Stay safe
Emma @ Happy Place
i have not needed to use my insurance
9 January 2021
Reply from Happy Place Insurance
David, thanks for your review and comments.
We note you haven’t claimed but rest assured we do send a claims satisfaction survey to all claimants and on average respondents rate our overall claims service an excellent 9.1 out of 10.
Stay safe
Emma @ Happy Place
Good price and good cover
9 January 2021
Reply from Happy Place Insurance
Geoffrey, thanks for your 5 star review.
Stay safe
Emma @ Happy Place
It was all good service
8 January 2021
Reply from Happy Place Insurance
Gary, thanks for your 5 star review.
Pleased you're happy with the service.
Stay safe
Emma @ Happy Place
An insurance company who actually gave…
An insurance company who actually gave me a reduced premium this year, but the same cover !! Excellent
8 January 2021
Reply from Happy Place Insurance
Alan, thanks for your 5 star review.
It's good to hear you're impressed with our service and cover.
Stay safe
Emma @ Happy Place
How can anyone give a review when the…not used, only collect the fees
How can anyone give a review when the van hasn’t moved for
12 months, no claim, no corespondents or any contact. All that has been done is callect the money.
8 January 2021
Reply from Happy Place Insurance
Sorry you've rated us two stars Andrew. Like you, we're frustrated not to have got away in our own caravans and motorhomes as much as we’d have liked in the last 10 months, but we have remained here for our customers.
Unfortunately we’ve also had to service thousands of claims despite reduced touring, with many claims for damage caused by bad weather or theft.
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