HappyWall Reviews 

4,522
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 995 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently praise the exceptional quality of the wallpaper and the impressively fast delivery service that reliably brings orders right on time. People truly love the wide selection of creative designs and find the entire installation process remarkably simple and straightforward for their homes. Some reviewers were not happy with product quality, noting specific issues like pixelated graphics, creases upon arrival, or unexpected color variations. Some other consumers also mentioned occasional challenges regarding delivery delays, missing replacement parts, or wallpaper failing to stick properly to the walls over time.

What people talk about most

Product

People report positive experiences with product, noting that the wallpaper is stunning, features rich colors,... See more

Quality

Consumers find quality to be positive, frequently describing the wallpaper as stunning with rich colors,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting surprisingly quick... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the process is generally easy,... See more

User experience

Users describe positive interactions with user experience, highlighting how the website is easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the wallpaper. And even more impressed with the service we received when our measurements didn’t quite add up (even with extra added) due to the levelling of our house and the patter... See more

Company replied

Rated 5 out of 5 stars

I am beyond happy with my fun and charming wallpaper. It has transformed our space so creatively and become my favorite rooms in the house. Customer service is top notch as I made a mistake with my... See more

Company replied

Rated 5 out of 5 stars

Everything was just fine - quick shipment, very good contact. They even helped me with one issue and sent another wallaper very quickly at their cost, which shows their atitude towards the customer.... See more

Company replied

Rated 5 out of 5 stars

My wallpaper mural arrived in a timely fashion and my wallpaper hanger reported it went up “ like a dream”. It is impossible to find seams and everyone who has been to my house asks me if I painted t... See more

Company replied


Company details

  1. Wallpaper Shop

Written by the company

Buy your wall mural today. Choose from a large collection of mural wallpapers or create your own with our wall mural tool. Welcome to Happywall.com!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(4,522)

1,910 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely wallpaper

Wallpaper was easy to apply (with 2 people) and has a nice matte finish. Looks great!

28 August 2026
HappyWall logo

Reply from HappyWall

A two-person wallpaper mission, and a successful one at that! We’re so glad you’re enjoying the matte finish and the way it looks on your wall. Thanks for letting us be part of the transformation!
/Team HappyWall

Rated 5 out of 5 stars

Product arrived with two creases

UPDATE to original message below.
Issue: Product arrived with two creases. Reaching out to CSR for solutions.

Update.
I left a review moments before I reached out to CSR only because HappyWalls reached out to ask about my experience. I left the above message. Then I hopped on their website to file a quality issue. Within one email a new order was placed and on its way. They were so lovely and easy to work with. Highly recommend. Even though the original order had a crease, you could see the paper and image will look incredible once hung! Thank you Happy Wall for making me a happy customer.

5 September 2026
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Reply from HappyWall

We’re so glad we could turn things around for you Melanie! Creases are never part of the plan, but we’re happy our team could quickly get a replacement on its way. We hope the finished wall looks every bit as incredible as you imagined! Thank you!
/Team HappyWall

Rated 2 out of 5 stars

The delivery didn't went well by ups

The delivery didn't went well by ups. They have not send me a notification that my package was delivered at a pick up point. Now the max days are over and they send it back.

7 September 2026
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Reply from HappyWall

Thank you for taking the time to share your review. We’re really sorry that the delivery didn’t go as planned and that you weren’t notified that your package had been redirected to a UPS pickup point. We completely understand how frustrating it is to then discover that the parcel has already been returned.

Unfortunately, we haven’t heard back from you regarding the reshipment of your order. We’d be very happy to get things back on track, so please feel free to reply to our email and we’ll take it from there.

While the delivery process is handled by the courier, we’re always here to help when things don’t go according to plan.

/Team HappyWall

Rated 5 out of 5 stars

One happy lady!

One happy lady!
The order process you have in place was very easy to use.
The estimated ship date I thought was too fast considering your location to mine! I could not believe how fast it came!
The quality is great and my wall looks amazing!

Will definitely recommend your company!

10 September 2026
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Reply from HappyWall

This makes us so happy to hear Gail! We’re thrilled that your order arrived even faster than expected and that you love both the quality and how your wall turned out. Thank you so much for recommending us!
/Team HappyWall

Rated 5 out of 5 stars

The wallpaper was just as it looked on…

The wallpaper was just as it looked on line. Easy to put up.

10 September 2026
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Reply from HappyWall

Thank you so much for your great review, Claire! We are thrilled to hear that your wallpaper looked exactly as expected and that installation was nice and easy. Delivering great quality and a smooth experience is what we always strive for, and we are so happy you love the result!

/Team HappyWall

Rated 5 out of 5 stars

received plenty of updates

Updates on arrival of wallpaper. Ease of placing order, Wallpaper easy to hang with full instructions quality 5 star

5 September 2026
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Reply from HappyWall

Thank you so much for taking the time to share your feedback with us, Karen! We are beyond thrilled to hear that everything went so smoothly, from the delivery updates and easy ordering process to the clear instructions and hassle-free installation. Knowing that you love the 5-star quality of your new wallpaper makes us so happy!

/Team HappyWall

Rated 5 out of 5 stars

I ordered two wallpaper products and…

I ordered two wallpaper products and both were very beautiful and top quality. Shipping from Sweden to Canada was fast. One was unfortunately destroyed during shipping and the company replaced it. Thank you!

13 June 2026
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Reply from HappyWall

Thank you so much for taking the time to share your review with us! We are thrilled to hear that you love the quality of both wallpapers and that shipping all the way to Canada went so fast. We were so sorry to hear that one arrived damaged, but we are super happy our team could get a replacement sent out to you right away. Thank you for your support and kind words!

/Team HappyWall

Rated 5 out of 5 stars
HappyWall logo

Reply from HappyWall

Thank you so much for taking the time to leave us a review! We are absolutely thrilled to hear that you had such a great experience with our team and that you love the quality of your wallpaper. Making sure both our service and products are top-tier is what we aim for every single day!

/Team HappyWall

Rated 5 out of 5 stars

Great customer service

Great customer service. I had an issue with ordering and they solved my problem quickly and I feel very thankful. Can’t wait to put up the wallpaper!

8 September 2026
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Reply from HappyWall

Thank you so much for taking the time to share your feedback with us, Meredith! We are beyond thrilled to hear that we could help get your order sorted out quickly for you. Bringing great service to our customers is what we are all about. We are so excited for you to get that wallpaper up on the wall, it is going to look absolutely amazing once it is all up!

/Team HappyWall

Rated 1 out of 5 stars

Not as I anticipated

the panel that was shipped to me, was weird. The flower of the design only showed a small version at the top and the rest was just blended leaves. Not what i saw on the advertised picture or what i anticipated. Not happy. husband put it up and now he wont take it down. Stuck with a very UNHAPPYwall.

2 September 2026
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Reply from HappyWall

Thank you for taking the time to share your review. We’re sorry to hear that the design didn’t turn out as you expected and that the finished result left you disappointed. We completely understand how frustrating it can be when the wall you envisioned doesn’t quite match the wall you end up with.

We’re glad we’ve had the chance to speak with you directly and work together towards a solution. We truly appreciate your understanding and the opportunity to make things right.

/Team HappyWall

Rated 5 out of 5 stars

They were prompt with a reply to my…

They were prompt with a reply to my problem and resolved it immediately. Great customer service.

7 September 2026
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Reply from HappyWall

Thank you so much for taking the time to share your feedback with us, Darlene! Reading your review brings a massive smile to our faces. Getting quick solutions to our customers is what we always strive for, and we are so thrilled that we could get everything sorted out for you right away!

/Team HappyWall

Rated 5 out of 5 stars

Lovely mura

Lovely mura. Fast delivery. Great quality paper and easy to hang

7 September 2026
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Reply from HappyWall

Thank you so much for taking the time to leave us a review, David! We are absolutely delighted to hear how much you love your new mural and that everything from the speedy delivery to the installation went so smoothly. Knowing that the paper quality and ease of hanging made for a great experience totally brightens our day!

/Team HappyWall

Rated 4 out of 5 stars

It was very easy to install

It was very easy to install. Came out perfectly, but was delayed on shipping a couple of times.

7 September 2026
HappyWall logo

Reply from HappyWall

Thank you so much for taking the time to share your feedback with us! We are super happy to hear that your wallpaper was easy to install and came out looking perfectly on your wall. We are so sorry for the shipping delays you experienced along the way, but we really appreciate your patience and are so glad that you love the final result!

/Team HappyWall

Rated 5 out of 5 stars
HappyWall logo

Reply from HappyWall

Thank you so much for taking the time to leave us a review! Hearing that you had such a great experience with our team absolutely makes our day. Delivering friendly, top-notch service is always our top priority, and we are so happy we could help you out!

/Team HappyWall

Rated 1 out of 5 stars

I wanted to frame this

I wanted to frame this, and it came in pieces. I thought it would be printed to size in one piece that could be mounted then framed. Sad.

5 September 2026
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Reply from HappyWall

Thank you for taking the time to leave a review! We are so sorry to hear that you were disappointed with how your order arrived. All of our wall murals are custom-printed on demand, on 50 cm (19.7 inches) wide and individually numbered panels. Because your order was wider than 50 cm, it was produced on multiple panels. We completely understand how this could be a surprise if you were expecting a single continuous print to frame! While this setup is our standard production format, we truly appreciate your honest feedback as we always strive to make every customer experience a great one.

/Team HappyWall

Rated 5 out of 5 stars

love it

love it ! love it! love it!!!!

16 August 2026
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Reply from HappyWall

We’ll happily take that as a triple thumbs-up! So glad you’re loving it Ruth, thank you so much for your lovely words!
/Team HappyWall

Rated 5 out of 5 stars

Quality product

Quality product - looks awesome!

22 August 2026
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Reply from HappyWall

Love hearing that Taylor! So glad the wallpaper looks great on the wall and that you’re happy with the quality, this makes us so happy to hear!
/Team HappyWall

Rated 5 out of 5 stars

Good quality

Good quality. Shipping pretty quick! Looks great.

1 September 2026
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Reply from HappyWall

Great to hear everything came together nicely! We’re glad you’re happy with the quality and that your order arrived without too much of a wait. Enjoy your new wall!
/Team HappyWall

Rated 5 out of 5 stars

The product came with crinkles in the…

The product came with crinkles in the paper and did not look good when on the wall. However, the refund process was superb 👌 I would definitely recommend dealing with this company.

29 August 2026
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Reply from HappyWall

Thank you for sharing your experience Brycie! We’re sorry the wallpaper didn’t turn out as expected, but we’re really glad we could make the remaining of the process smooth and easy. We truly appreciate your kind words and recommendation!
/Team HappyWall

Rated 5 out of 5 stars

Impeccable quality and color

Impeccable quality and color. Their customer service is outstanding as well! I would highly recommend HappyWall to everyone and I am definitely going to show this mural off!

2 September 2026
HappyWall logo

Reply from HappyWall

Sounds like your mural is ready to steal the show! We’re so happy you’re pleased with the colors, quality and support from our team Robin. Thanks for spreading the word about HappyWall!
/Team HappyWall

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