Harber London Reviews 

270
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the premium materials, flawless stitching, and thoughtful design. Many appreciate how items like leather sleeves and bags fit perfectly and exceed expectations. Reviewers also frequently highlight the efficient and speedy delivery, with products often arriving well-packed. Customer service is often commended for being exceptional, prompt, and professional in resolving queries. However, some customers also noted significant issues with delivery, including unexpected customs clearance fees and items arriving damaged due to poor packaging. Others experienced long delays, lack of shipping updates, or even non-delivery of their orders. Additionally, some people were dissatisfied with customer service, mentioning unresponsiveness and poor communication regarding returns or order status.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often highlighting the premium materials like... See more

Quality

Users describe positive interactions with quality, highlighting the outstanding craftsmanship, minimalist... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick and speedy delivery, even... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the high bar set for... See more

Price

Consumers find price to be ambiguous, with some reviewers considering products to be expensive but worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently bought two new Macbook Airs and wanted to find a good protective cover for each of them. Harber fitted the bill with their beautiful leather sleeves. These are made to fit the laptop... See more

Rated 5 out of 5 stars

I recently purchased a phone sleeve and wallet from Harber London, and both are absolutely fantastic. The leather feels premium, the stitching is flawless, and the design is minimalist yet functional.... See more

Rated 5 out of 5 stars

Dear Harber Team, I am writing to let you know how much I appreciate the exceptional service and quality I have received from your company. I want to commend Chloe specifically for outstandi... See more

Rated 5 out of 5 stars

This backpack is handcrafted in Spain, and the perceived quality is outstanding—far higher than what the photos suggest. The craftsmanship is excellent, and the materials feel truly premium both on... See more


Company details

  1. Bag shop
  2. Computer Accessories Shop
  3. Fashion accessories shop

Written by the company

Handcrafted Awesome Leather Goods For Your Every Day Life


Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(270)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent feel genuine leather sleeve…

Excellent feel genuine leather sleeve for the M2 MacBook Air. I was given 10% discount on my order also which was nice. The delivery was great - sent next day, which was no extra cost - no complaints. I have every confidence recommending this company to others.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Very clever design

Fabulous quality with storage for many cards. Even with a full wallet of cards the clever magnets ensure it closes tightly. First class design.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

I've purchased two items from Harbor…

I've purchased two items from Harbor London (an iPad case and an Apple Watch wristband and both products were amazing in their look and build quality and Harbor London's customer service was best of breed. I will be purchasing more from them in the future.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

iPad 10 Gen magnetic case

iPad 10 Gen magnetic case. Very high quality product at what I consider good value. The 10gen iPad uses the 1st gen pencil, which makes storage an issue, but the pencil is stored in the case. Problem solved. Further more, using the Apple keyboard leaves the iPad dangling over your knees. The case makes a superb support for the keyboard. Also the customer support was superb. I ordered the wrong colour, one email and sorted with quick delivery. It’s a little piece of luxury. Also the charging cut out means the case is protected during charging as well. Little details make big differences.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!

Such as friendly team, and the products are the best quality leather goods and unique designs I have seen yet. I am so pleased with my purchase from Harber London and only wish there was more products (that I don't have already) to buy from them!

Keep making beautiful products!

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Awful customer service that takes your money without receiving the goods

Awful customer service. Purchased an item smartphone organiser on 9 June - and was only informed it was out of stock on 19 June. I didn’t receive any prior notifications from harber. I simply enquired on 19th as they advertised their delivery times 4-6 working days. If I had not contacted harber they would not of contacted me but yet they took they took my money from my bank account without receiving the item The customer service staff approach was unconcerned quite negative. Not a company to be trusted.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended leather case for your tablet, laptop or hybrid device!

High quality leather cases at reasonable prices. They focus on Apple products but the detailed dimensions listed on their website and timely responses from a helpful associate steered me in the right direction for a case for my Lenovo Thinkpad X12 Detachable. The fit was perfect and the quality of the leather fully met my expectations. I would highly recommended Harber London if you're looking for a premium leather case for your tablet, laptop or hybrid device.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful company with fantastic products

I just received the Microfibre desk mat. Very high quality and comfort. The entire experience was top-notch: great site, fast shipping, excellent packaging and the product itself is exactly what I anticipated and have been looking for.

I suspect I will be a repeat customer.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

I am an absolute Fan of there products!

Three years ago I ordered my first leather sleeve for my iPad. It is still amazing and fits perfectly. Now three years later I have ordered a sleeve for my MacBook and I am amazed by the quality! I love your sleeves!

4 May 2023
Unprompted review

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