Harbor Legal Group Reviews 

133
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I started with Harbor Legal several years ago. I made all my payments on time and agreed to all of the increased amounts when needed. At the beginning, I was pleased with how the credit card accounts... See more

Rated 1 out of 5 stars

Harbor Legal Group gives the runaround and does not return phone calls. They promised to help settle all debt but at the end of the day after many payments, they resolved none of them. I was served no... See more

Company replied

Rated 1 out of 5 stars

I have a very small final account to be settled. It has taken over a year to get it done. My account is well over funded and I have zero faith that it is getting the attention it deserves. Three se... See more

Company replied

Rated 1 out of 5 stars

I made all of the program payments on time and fullfilled my part of the contract, they did not settle all of my accounts in the 42 months of the contract and are now expecting me to pay more in for t... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

The Harbor Legal Group Difference At Harbor Legal Group, our lawyers understand your situation and want to help. We are familiar with hard working people


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1.2

Bad

TrustScore 1 out of 5

133 reviews

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1.2

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(133)

1 review in the last 12 months

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Rated 4 out of 5 stars

Does what they say.

17 May 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Mr. Oneil

Thank you for taking the time to provide us with your feedback. It is a pleasure to serve you.

Rated 1 out of 5 stars

I just shared my opinion of this…

I just shared my opinion of this company on the Better Business Bureau's website. I have never felt so let down by any company I have ever dealt with. When I decided to do this, I wanted to get everything in order for when I retire. I had great credit, despite my balances. I never paid late, ever. I have been on their program for 3 years. I have paid them $33,683.76 for an estimated $51,878.00 in debt. Due to their ineptness, I was charged over $5,000 in interest from 1 card alone. I called yesterday thinking I was getting close to getting this behind me. Oh, but no! I found out that there are still 3 cards not settled and 1 of them is over $16,000! Which means that when this is all said and done, I will have probably lost close to $10,000 due to their incompetence. Run as fast as you can from doing business with this company. Try to settle your balances directly with the credit card companies. I did not know that was an option until I quit paying the cards monthly. I am saddened to think that I tried to do what was right and it turned out to be all wrong.

11 May 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Penny DiPiazza

We are sorry to hear you about your experience with our firm, and we want to resolve this matter for you. One of our specialists will be contacting you soon, so that we can address your concerns.

Rated 1 out of 5 stars

What can i say

What can i say. I regret ever working with these hucksters. After being in the program for 3 years they have failed at almost every turn. I paid in for 18 months before they ever tried to settle even one account. Then after 32 months I am told that there are still two accounts outstanding that I will be at least partially responsible for after the end of my program. You can rest assured that they never missed taking their fees out. So after three years and over $60,000 in payments my credit is crap, I still owe money that should have been part of the program and just when I though I was finished I find out that they will leave me high and dry. If you ever are offered anything by these scam artists run.

23 April 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Timothy!


We are sorry to hear you about your experience with our firm. Client satisfaction is our priority, and we would like to speak with you so that we can address this matter. A member of our team will contact you shortly to discuss your account

Rated 4 out of 5 stars

The customer service Christian was…

The customer service Christian was awesome!! He listened to what I had to say and contacted teh right folks in litigation and get me the answers I needed. He is a VERY bright individual, professional and courteous and knows how to interact with customers.

8 March 2018
Unprompted review
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Reply from Harbor Legal Group

Hello Rajarshi!


Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that our professionals provide. As always, we are here to help and it is our pleasure to serve you.

Rated 1 out of 5 stars

This is a scam

This is a scam! We were just as excited to maybe finally be out of debt and have a group help and guide us, SO NOT THE CASE!!!! I have paid them $950.00 a month for the last 3 years and they settled with 3 accounts, I am now being garnished by one and my husband is getting ready to be garnished by another. When calling them they said that I only had 1000.00 left in my acct - WHAT HAPPENED TO $12000.00 - is that YOUR FEE??!!! I was never behind on any of my payments, it was just a vicious cycle of paying minimum payments and never getting ahead. Well now we are so broke and in more debt then we started!! My credit is so bad and all because we listened to them. When you call them its always someone different who says the same tired speech "WE UNDERSTAND YOUR FRUSTRATION" - Oh no you don't - Please run very fast from them - please do not give them your money they are LIARS and THIEVES!!!!!!!!

6 February 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Phyllis,

We know your finances are very important to you, and we're sorry to hear you about your experience with our firm. We have assigned your file to one of our specialists and someone will be reaching out to you shortly, so that we can address your concerns.

-Harbor Legal Group

Rated 1 out of 5 stars

We were very excited when we first …

We were very excited when we first started dealing with this company. But their true colors soon surfaced. Deceptions and lies were to follow. They would tell us what we wanted to hear. The only thing their negotiating skills got us was leans on our house and having to pay what we owed on our credit cards. We were doing better before they came into our lives. Numerous calls with scripted responses went on for years.
I'm happy for those that this company helped, but for us it was a nightmare so gamble at your own risk. My advise is save yourself money and communicate directly with your credit card company. We did this after failed attempts from Harbor legal and we ended up paying just a fraction of what was owed.
The BBB gives them a B+ rating, but to be honest I believe they have this because more people are not making complaints to them directly.

20 January 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Brian,

We are sorry to hear about your experience with our firm. Client satisfaction is our goal, we would like to speak with you so that we can address your feedback. Please email feedback@harborlegalgroup.com with your full name and a brief overview of your concerns, and we will arrange for a specialist to contact you to discuss further. As always, we are here to help you.

Harbor legal Group

Rated 5 out of 5 stars

Your program has been very helpful to …

Your program has been very helpful to us. It has relieved a lot of stress from paying bills that was becoming very stressful.
HLG has resolved a couple of our bills already and it is so good to have someone else worry about paying our bills then going through the month to month stress. HLG has legal representation which also helps in legal matters. I had one account that did go to legal and the attorney division handled it in a timely manner.
Thank you HLG.

5 January 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Barbara!

You are more than welcome and thank you for taking the time to provide great feedback! We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Rated 1 out of 5 stars

Don't throw your money down a hole - This is a scam

These people are running a well veiled scam. Probably under the confines of the law. They take your money and do NOTHING. There is no representation. If you listen to them and ignore your creditors, you're setting yourself up for a court judgement in the creditors favor. I should have known when their advertisement veiled came as a debt consolidation loan. My wife was tricked into this program instead. I thought she had it taken care of until now I'm reviewing the numbers at the end of the year. Not one single account taken care of and I've paid them $6,500. Only $2,000 of that has gone toward the actual debt. Does that seem right to you people? Keep in mind these people have done NOTHING except for trash my wife's credit. They told me they'd have things rolling in 6 months and her credit should bounce back. It's been over a year and the only thing that has happened is that the accounts have gone into collections. Now I need to step in and do something about this. Trust me, you don't need these guys. Just pay your own debt. This is a predatory company not a reputable debt consolidation company. Don't believe me, do your homework! Isn't it funny how every positive review of this company sounds like it was written by someone at the company? The BBB has all negative reviews....none good.
I'm telling you from personal experience, get out now while you can. Stop giving your hard earned money to dishonest lawyers.

3 January 2018
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Kevin,

We are sorry to hear about your experience with our firm. Client satisfaction is our priority, and we would like to address your concerns with you because our goal is to help you become debt free. Please email your account information to feedback@harborlegalgroup.com so that we can look into this matter for you, and a member of our team will contact you shortly after to discuss your account.

Harbor Legal Group

Rated 5 out of 5 stars

The hardest part for me is to be …

The hardest part for me is to be patient, it takes a while to build up an account that can be used for negotiations. One by one my accounts are being settled and I see no reason I won't have them all settled by the end of the program I agreed to.

21 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Kenny!

We thank you for your patience, our goal is to help relieve the stress of credit card debt, and our firm is happy you have partnered with us, so we can help you achieve your financial goals. As always we are here to help and it is our pleasure to serve you.

Rated 5 out of 5 stars

My creditors are getting settlements …

My creditors are getting settlements and I'm getting good customer service from the monthly updates.

18 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello David

Happy Holidays and congratulations on making great progress in the program!! We love hearing that our clients are pleased with the services that we provide. As always our goal is to help you regain control of your finances, and we are always here to help you.

Rated 5 out of 5 stars

We have been very satisfied with …

We have been very satisfied with Harbor, they have worked with us to
pay off our credit cards by being very up front with us. We are paying a set
amount of money each month, as they have negotiated with our creditors
to pay them off.
We receive monthly letters, and correspondence informing us of our
outstanding debt that remains.
They are honest, caring, and very cordial.
I am a 100% disabeled veteran, retired from the USAirForce, I used these
credit cards to live on until VA approved my disability.
Thank you again Harbor for helping me, and my wife!!
Richard M. Snair, and Cheryl L Snair

16 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello!

Happy Holidays and thank you for this fantastic feedback! Our goal is to help relieve the stress of credit card debt, and our firm is happy you have partnered with us, so we can help you achieve your financial goals. Mr & Mrs. Snair, you are more than welcome for the help, it is our pleasure to serve you.

Rated 5 out of 5 stars

Great Company

I'm very happy with Harbor. They are knowledgeable and helpful. I'm very satisfied with their results.

16 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Margaret!

Happy Holidays and thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Rated 5 out of 5 stars

This Group keeps the lines of …

This Group keeps the lines of communication open as to what's going on with your accounts.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Clarice

Happy Holidays and thank you for your awesome feedback! We know this partnership works best when we communicate, so it is important to us that we keep you abreast of your accounts

Rated 5 out of 5 stars

So far my accounts are getting settled

So far my accounts are getting settled, save one. Hope to hear from the one remaining account soon.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello John


Happy Holidays and thank you for your feedback! We're excited to hear that you are close to program graduation.

Congratulations!!

Harbor Legal Group

Rated 5 out of 5 stars

TRUST and faith.…

I have been with Harbor Legal Group for about a year now.and I have
100% trust in their abilitty to do what is right for me. Also, they keep
me up-to-date with everything they do with my account.
TRUST is the most important relationship between Harbor and myself.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Happy Holidays Lloyd,

Thank you for trusting us with your finances, we know it wasn't an easy decision but we are happy you chose us. We are thrilled that your experience with us has been a positive one and we look forward to your continued service

Rated 5 out of 5 stars

I still have a year left on my …

I still have a year left on my agreement and Harbor Legal has kept me accountable and have been quick to resolve any questions or issues I have had. I highly recommend them to anyone!

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Kathleen!

Happy Holidays and thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you, and we truly appreciate the recommendation.

Rated 5 out of 5 stars

Excellent service and compassionate …

Excellent service and compassionate employees who take the time to explain issues in detail and are available to answer questions. I am not used to receiving summons for court and HLG calms me down and handles the situation. It is comforting to turn over all debt related correspondence and not have to worry.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Arthur!

Happy Holiday and thank you for your feedback! We love hearing that our clients are pleased with the services we provide. Our service associates take great pride in helping our clients and responding to their needs.

Rated 5 out of 5 stars

Harbor Legal Group has help me …

Harbor Legal Group has help me exceptionally well. I would recommend this company to anyone overly extended in debt.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Happy Holidays John!

Thank you for your awesome feedback! We thrive to meet and exceed our clients' expectations, so we are thrilled to hear about your experience with our firm, and we appreciate the recommendation.

Rated 5 out of 5 stars

Great customer service.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Joseph!


Happy Holidays, and thank you for your feedback! We love hearing that our clients are pleased with the services we provide. Our service associates take great pride in helping our clients and responding to their needs

Rated 5 out of 5 stars

D what they say

To this point Harbor has done what they say they would. Any court appearances were handled in a professional manner and resolved.

14 December 2017
Unprompted review
Harbor Legal Group logo

Reply from Harbor Legal Group

Hello Paul!

Happy Holidays and thank you for your awesome feedback! We thrive to meet and exceed our clients' expectations, so we are thrilled to hear about your experience with our firm.

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