Harbour Equity Release  Reviews 24

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

We looked at all options for our future, very carefully, when we considered equity release. Chris Brooks was recommended, so we asked him for advise. his honest and obviously experienced comments soo... See more

Company replied

Rated 1 out of 5 stars

I would have given -1 were it possible . I was called by a man called Mark Avery from Frequent Finance , I am looking for a RIO Mortgage, Mark passed my details to Chris Brooks from Harbour Fin... See more

Company replied

Rated 5 out of 5 stars

After much sole searching and sleepless nights worrying about the process of taking equity release we decided to appoint Chris Brooks to advise us. What a wise choice that was he guided us through all... See more

Company replied

Rated 5 out of 5 stars

Chris is a really professional, friendly and most importantly actually cares about the clients that he works for. We had a particular tricky equity release case that Chris navigated us all through, a... See more

Company replied

Company details

  1. Financial advisor

Written by the company

Independent equity release advice covering the whole of market. We provide advice without any upfront costs or any obligation to proceed.


Contact info

3.5

Average

TrustScore 3.5 out of 5

24 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Equity release

I would like to thanks Chris Brooks with my recent equity release. He was a great support to me and the whole process ran very smoothly. I was kept informed by him regularly by phone and email. He was easy to contact so I am very happy with what he did for me and my family.

16 July 2021
Unprompted review
Harbour Equity Release  logo

Reply from Harbour Equity Release

Hi Patricia, many thanks for your kind words, it was a pleasure to meet you and your family and I'm pleased I was able to help you with your equity release.

Rated 5 out of 5 stars

Easy to deal with and very knowledgeable - highly recommended

Chris was recommended to help with the re-scheduling of an existing Equity Release loan to a new, lower rate.
Dealing with Chris has been fantastic, he has first-class communication and interpersonal skills - he kept us advised all the way through and he found a great deal for the new loan. There is a lot of regulation and paperwork involved in Equity Release, but Chris was able to take us through it so that it was as straightforward as possible, all the time putting himself in our shoes. Because he was so good to deal with, the transaction went through in under two months from the date of our first meeting.
He has a natural, empathetic approach whilst clearly knowing his subject, with excellent access to the ER market to get the most appropriate deal for us.
I'm delighted to recommend Chris for anyone looking to investigate Equity Release.

4 July 2021
Unprompted review
Rated 5 out of 5 stars

Equity Release

Eccellant service and help from Chris Brooks. Explained E R in clear and precise detail. If I enter into an agreement in due course it will because of service that Mr Brooks has provided. Very happy.
Joseph F Dunton. Bournemouth

9 June 2021
Unprompted review
Harbour Equity Release  logo

Reply from Harbour Equity Release

It has been a pleasure dealing with you Mr Dunton, many thanks for your kind words. Regards, Chris

Rated 5 out of 5 stars

Our experience with Chris was…Excellent service

Our experience with Chris was excellent. He is very professional and knowledgeable in all aspects of his advice. He was very thorough in explaining every step. I would have no hesitatation in recommending Harbour Equality Release

31 January 2021
Unprompted review
Harbour Equity Release  logo

Reply from Harbour Equity Release

Thank you for taking the time to share your positive experience with Harbour Equity Release.It was my pleasure dealing with you and your husband and I'm pleased you're happy with the outcome.

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