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Company details

  1. Cryptocurrency Service

Written by the company

Helping Australians become self-sovereign Bitcoin holders since 2014. We focus on being the easiest way to save in bitcoin, with simple tools and DCA features to help you set up an automated investment strategy. In addition to personal accounts, we support trust accounts, business accounts, and Self Managed Super Funds.


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful to newbies

As a newbie, I found hard lock to be extremely helpful and supportive. Through the bluevestapty club, the experience was smooth and easy to understand, making my entry into exchange much more comfortable. Highly recommend!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Goto Bitcoin-only exchange in Australia

"Hardblock is user-friendly and intuitive, making it my goto among Australian Bitcoin exchanges. Its reliable performance and long-standing reputation provide peace of mind. The team is knowledgeable, responsive, and friendly, and I often recommend Hardblock to others. For a secure and seamless Bitcoin experience, Hardblock consistently delivers."

23 June 2025
Unprompted review
HardBlock logo

Reply from HardBlock

Cheers for the feedback!

Rated 5 out of 5 stars

My Mum Uses It!

Love Hardblock! Awesome customer service, simple and easy to use, so easy, my 68 year old mum has an account and bought Bitcoin all on her own. Their dollar cost average setup is super easy so you can send a scheduled debit to the account and it auto will buy daily, weekly, monthly, whenever.

19 June 2025
Unprompted review
HardBlock logo

Reply from HardBlock

Glad to hear it was smooth and easy for you and your mum!

Rated 5 out of 5 stars

Absolutely Recommend!

Absolutely Recommend!

Great team, high integrity Bitcoin exchange that I happily use and recommend.

18 June 2025
Unprompted review
HardBlock logo

Reply from HardBlock

Thanks for the feedback!

Rated 5 out of 5 stars

Easiest Bitcoin exchange in Australia

Easiest Bitcoin exchange in Australia. Simple sign-up and friendly customer support who definitley sound like they're Aussies. I recommend Hardblock to all my friends and family and anyone else looking to buy and learn about how Bitcoin can help them secure their future.

6 June 2025
Unprompted review
HardBlock logo

Reply from HardBlock

Cheers Jimmy, glad to hear it!

Rated 1 out of 5 stars

no response from hardblock support in 3…

no response from hardblock support in 3 days ,,,it is worst customer service one can experience

6 March 2022
Unprompted review
HardBlock logo

Reply from HardBlock

Readers please be aware: this review is from a customer who was found to be fraudulent and/or a scammer and was denied service on our platform. Trustpilot does not allow removal of reviews from blocked scammers, so unfortunately we have to leave this here.

Rated 1 out of 5 stars

This is vital information to anyone who…

This is vital information to anyone who is looking for a reputable platform to buy a digital asset. Writing from my previous experience with hardblock.net; This occurs in the month of July 2019. Hardblock.net display a friendly interface that may attract you, but the firm is not to be trusted. I came across hardblock.net when doing google research about aged and trustworthy digital network to trade on. Hardblock.net platform appears not to have a comment on their page at the time of my survey, which I think is a good distinguish for a firm, meaning that a review may imply that customers do not encounter difficulties with the organization; Otherwise, customers will speak out about.

As for what really happened with hardblock, The precise story is that I registered the website and I was able to send funds to personal wallet after my first deposit into hardblock.net, I undergo the same process for higher purchase on Hardblock.net when I received a call from a guy called Daniel who claimed to be the founder of hardblock.net, requesting for additional documentation that is not displayed on hardblock.net official website at the time of my registration, I took the photo holding my driving license as he has asked for and I sent it to him through customer support, with the hope of making higher purchase.

After I have sent the documentation that Daniel requested for, he then blocked withdrawal and declared that I would not be able to withdraw my asset to specific private wallet except I can only withdraw back into the bank account that initial deposit was made. Which I did as he has asked because I do not see the benefit of leaving my funds in a hot wallet; it is not a good idea. However, Daniel would not send my money back, claiming that his bank blocked him from sending back my money into my account, which does not seems to be true because he will not share a proof of prevented payment if it is true, plus it is hardblock.net problem, not mine. I told him that it is his responsibility to pay me back my money, then Daniel asked me to go to the police. With all the report going on the news that putting money into bitcoin is sponsoring a terrorist, yet he asked me to go to the police. Well, the firm claim to be a reputable network, but we all know for a firm to be reputable, they have to be ethical. The revelation is that I feel uncomfortable reporting this to the police, bitcoin is a sensitive subject to the authority, and going to the police means I have to print my account statement which will then go under an investigation, the word that I am buying bitcoin will go to the bank which may have my account closed, this has happened to other cryptocurrency traders too, the national bank does not welcome crypto.

However, writing about this means a lot to me, and it also indicates I can dig up additional evidence to back up my story. I want everyone to be aware of the unethical strategy that hardblock.net is using to take advantage of customers, you will not see a comment about hardblock.net network because hardblock.net has modified the user responds, PLESE BE AWARE, Be Observant!!! DO NOT USE HARDBLOCK.NET an alternative would be bitcoin.com.au, please do not overthink the fees, it is better than using hardblock.net., another assuring platform is remitano.com, this is a peer to peer platform and it is extremely benefiting to the user very much than HARDBLOCK.net. LISTEN ATTENTIVELY, HARDBLOCK WILL EXPOSE YOUR PRIVATE IMAGE TO THE PUBLIC IF YOU DO NOT WANT TO EXPOSE YOUR CRYPTO ASSET TO ANYONE OR THE POLICE, PLEASE DO NOT USE HARDBLOCK.

24 July 2019
Unprompted review
HardBlock logo

Reply from HardBlock

Readers please be aware: this review is from a user who was determined to be fradulent and/or a scammer and subsequently disallowed from using our platform. Trustpilot has declined to remove this review even though it is advertising an alternate service and making false claims about our business.

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