I loved this ski pants and the jacket Patagonia powslayer. I bought them for ski touring but I wear them for both alpine skiing and ski touring. High quality, nice fit and design. I will buy another c... See more
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See what reviewers are saying
It would’ve been 5 stars, but the delivery got delayed, and it meant that I missed the moment to gift them. However I appreciated the candidness from the outset that there would be issues. I probably... See more
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The goods were new, delivered few days later than expected. Unfortunately, the shoes Altra W Superior 7 size 39 were much tighter all around the foot than equivalent model Lone Peak. Must return th... See more
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Impressed by the quality of the delivery service and advice of Hardloop. Even for a shipping to Switzerland it takes only a couple of days and no bad surprises when they indicate that price includes v... See more
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Company details
About Hardloop
Written by the company
At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
Hardloop, nature as a playground...
Written by the company
- Find the best equipment to go on an adventure!
- As a committed player, Hardloop has been a carbon neutral company since 2015 and advocates for sensible consumption.
Free delivery from 50 £ - Free return within 100 days
250 technical brands and over 65,000 products in stock
Need advice on choosing your equipment? Our HardGuides are here to help!
Contact info
695, Avenue Paul Louis Merlin, 73808, Montmélian, France
- +33 1 84 67 14 24
- hello@hardloop.fr
- hardloop.ch
4.4
Excellent
3K reviews
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Reply from Hardloop
Hallo,
Danke für dein tolles Feedback! 😊 Wir freuen uns, dass alles perfekt war. Bis zum nächsten Abenteuer! ⛰️
Sportliche Grüße,
Blandine – HardGuide
Reply from Hardloop
Hallo,
Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr, dass Sie mit unserer Auswahl und dem Einkaufserlebnis zufrieden sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 🏞️
Beste Grüße,
Blandine – HardGuide
All is great
10 January 2025
Reply from Hardloop
Hi Zoé,
Thanks for your kind words! 😊 We're thrilled everything went great with your experience. See you again soon for more adventures! 🤸️
Best regards,
Mathilde – HardGuide
Very good selection
Very good selection, clear and transparent payment process, speedy delivery
6 January 2025
Reply from Hardloop
Hi there,
Thank you for your great feedback! 😊 We're thrilled to hear you enjoyed our product selection, smooth payment process, and speedy delivery. Looking forward to helping you gear up for more adventures! 🏔️✨
Best wishes,
Blandine – HardGuide
Reply from Hardloop
Hello,
Thank you for your kind review! 😊 We're thrilled you were happy with the product, price, and quick delivery. Looking forward to assisting you on your next adventure! 🏔️
Best regards,
Blandine – HardGuide
Smooth and Easy
30 December 2024
Reply from Hardloop
Hello Tojo,
Thank you for your feedback on your recent order with Hardloop! We're delighted to hear that your experience was meeting your expectations. 😊
Hardguides are always available to assist you on your order, we're here to help!
Reply from Hardloop
Hello,
Thank you for your kind review! 😊 We’re glad the product met your expectations.
Wishing you great adventures ahead! 🏕️
Best regards,
Antonin – HardGuide
Fast delivery& excellent service
Fast delivery, competitive pricing and excellent customer service
26 December 2024
Reply from Hardloop
Hello,
Thank you for your wonderful feedback! 😊 We're thrilled that you appreciated the quick delivery, great prices, and excellent service. It’s always a pleasure to support your adventures—see you next time! 🏔️
Best regards,
Romain – HardGuide
I ordered the gloves as a Christmas…
I ordered the gloves as a Christmas present for my sister. They arrived on time and were just what she wanted.
18 December 2024
Reply from Hardloop
Hello,
Thank you for your wonderful feedback! We're thrilled to hear that the order arrived on time and were what you were excepted for. 🎄🧤
If you need any further assistance or have more questions, feel free to reach out. We're here to help!
Excellent Service and Timely Delivery Before Christmas!
I had an excellent experience with Hardloop! I ordered a jacket for the holidays, and not only was it exactly as described, but it also arrived on time, well before Christmas. The ordering process was smooth, and the delivery was reliable. I highly recommend Hardloop for their great service and quality products. Perfect for last-minute holiday shopping!
18 December 2024
Reply from Hardloop
Hello Laurent,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Hardloop and that your jacket arrived on time for the holidays. We truly appreciate your recommendation and are delighted to have been a part of your holiday shopping.
If you need anything else, feel free to reach out. Have a fantastic day! 😊
Reply from Hardloop
Hello Stefan,
Thank you for your feedback! We're glad to hear that you were satisfied with the fast delivery. 😊
Regarding the MTB shoes being quite tight, we understand that finding the perfect fit can sometimes be challenging. If you need any assistance with sizing or would like to explore other options, please let us know. We're here to help!
Have a great day!
Reply from Hardloop
Hello,
Thank you for your kind feedback! 😊 We’re delighted that our service, product quality, and delivery met your expectations. 🚀
Looking forward to helping with your next adventure! ⛺️
Best regards,
Blandine – HardGuide
Good product and fast delivery
Very easy to order and very fast delivery. Will definitely order here again.
3 November 2024
Reply from Hardloop
Hello,
Thank you so much for your feedback! 😊 We're delighted to hear that ordering was easy and delivery was fast. Looking forward to helping you with your next adventure! 🏔️📦
Best regards,
Blandine – HardGuide
Reply from Hardloop
Diego,
Thank you so much for your kind words! We're thrilled to hear that everything was as expected with your order, and that you were pleased with the fast delivery and well-packed products. Your recommendation means a lot to us! 😊
If you have any other questions or need further assistance, feel free to reach out. We're always here to help.
Best regards
Arnaud - Hardguide
Flawless process!
The command, the shipping, the tracking of the parcel, the return, everything was flawless, with useful information and instructions along the whole process. Very qualified shop !!! Above a lot of online stores I did use. Would buy with confidence any time!
18 October 2024
Reply from Hardloop
Hello,
Thank you so much for your wonderful review! 😊 We're thrilled that every part of your experience with us, from ordering to returns, went smoothly and met your expectations. We’ll be here anytime you’re ready for your next adventure—order with confidence!
Best regards,
Blandine – HardGuide
Gentlemen, Gentlemen, I was very disappointed to receive a different tyre for my bike. The photo of the tyre I was interested in and presented on your site was very different from the tyre I received.
Gentlemen, I was very disappointed to receive a different tyre for my bike. The photo of the tyre I was interested in and presented on your site was very different from the tyre I received. I tried to phone you but there was no phone number. I wanted to send you back the merchandise and be paid in return but I had no possibility to do that. I would like you to contact me and see to replace your merchandise or find an agreement. I think that what happened is not a good beginning for a possible business relationship in the future. Best regards, Doru Trandafir
7 October 2024
Reply from Hardloop
Hello,
We’re truly sorry for this mix-up with the bike tire and understand your disappointment. 🙏 It appears there may have been an issue with the product listing, and we apologize for any inconvenience caused by the lack of direct phone contact. Please rest assured that we will work with you to arrange a return and reimbursement or replacement as needed. 🌲 We will contact you directly to find the best solution, and we hope this experience can be turned around.
Thank you for your understanding,
Antonin – HardGuide
The product was shipping 7 days later…
The product was shipping 7 days later than agreed at purchase.
However, the customer service response to the delay was informative and accurate.
5 October 2024
Reply from Hardloop
Hello Paul,
Thank you for your feedback! 😊 We're sorry for the delay in shipping, but we're glad to hear that our customer service kept you well informed and provided accurate updates. 🚚✨ We hope your next experience will be even smoother!
Best regards,
Romain – HardGuide
Fast delivery.
24 August 2024
Reply from Hardloop
Hi Fabiola!
Thank you for your review! 😊 We're happy to hear that your delivery was fast. Hope to assist you again on your next adventure! 🚀
Best regards,
David - HardGuide
Ordered a jacket in L and M to check…
Ordered a jacket in L and M to check size and paid by credit card. Went really smooth, also to send one of the jackets back and to get repaid for it. I ordered as a guest and still it all was all very easy. Jacket is nice and as expected 🙂.
26 July 2024
Reply from Hardloop
Hello Fredrik,
Thank you for your feedback! I'm glad to hear that your order went smoothly and that the return and refund process was easy, even as a guest. It's great to know the jacket met your expectations. 😊
We hope to see you again soon!
Best regards,
Arnaud - HardGuide
Ordered two Smith vantage ski helmets…
Ordered two Smith vantage ski helmets and received them in 2 days. All super fast and in one piece with no hassle. No complaints and will surely come back for more gear!
11 August 2024
Reply from Hardloop
Hi Sorin,
Thank you for your great feedback! 🤩️ We're thrilled to hear that your helmets arrived quickly and hassle-free. We can't wait to help you gear up for your next adventure! ⛷️
Best regards,
Mathilde - HardGuide
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