I am really satisfied with the services provided by Hardware-Expert. I bought a mother board that did not really fit for me, so I returned it. I called the store a couple times and the service provid... See more
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The product was out of stock so I registered with my email at their website to get notified as soon as the product would become available again. It worked perfectly and I received the product after... See more
I have already several orders successfully I am very pleased I get everything in the next day the website is very good
I ordered a graphic card on may 16th, never received any msg/mail about delivery date or tracking nbr, tried to phone to the customer service but it's an answering machine, tried whatsapp but no real... See more
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Company details
- Computer Shop
- Computer Accessories Shop
- Computer repair service
- Computer service
- Second-hand Computer Shop
Written by the company
Hardware-Experts: Elke klant verdient een 5 sterren ervaring Wij zijn Hardware-Experts. Met twee goed bereikbare computerwinkels in Almere en Lelystad, een uitgebreide 24/7 webshop en een eigen technische dienst, staan wij al meer dan 20 jaar garant voor een uitstekende service. Klanttevredenheid staat bij ons voorop. Ons doel is om al onze klanten een 5 sterren ervaring te bieden, elke keer weer. Je kunt bij ons terecht voor aankoop, advies en reparatie van alle merken computers en laptops. Bovendien bieden wij een uitgebreid assortiment aan onderdelen en randapparatuur. De keuze is groot, ongeacht je budget. Ben je op zoek naar betaalbare kwaliteit? Ontdek dan onze betrouwbare refurbished computers en laptops. Eigen technische dienst Wij hebben een eigen technische dienst. Onze technische experts staan voor je klaar om je te helpen overstappen naar een nieuwe PC of laptop. Speciaal voor jou bouwen wij (game) PC’s op maat. Ook repareren wij alle merken, zelfs als je jouw PC of laptop niet bij ons gekocht hebt. Is je PC of laptop gecrasht? Goed om te weten dat wij jou ook helpen bij data recovery. Wij zijn goed bereikbaar, ook telefonisch. Bovendien bieden wij al onze klanten, zakelijk én particulier, service aan huis of op de werklocatie met onze ‘thuisdienst’. Onze webshop Online bestellingen boven de € 44,95 verzenden wij gratis binnen Nederland. Alle producten die je via onze webshop kunt bestellen, leveren wij uit eigen voorraad. Staat het product waarnaar jij op zoek bent niet op onze website, dan kunnen wij dit product waarschijnlijk wel leveren. Kom daarvoor even langs in één van onze winkels of stuur een mailtje naar weborders@hardware-experts.nl. Onze winkels Bezoek onze winkel in Almere, met de grootste computershowroom van Flevoland, of in Lelystad. Onze Experts staan voor je klaar!
Contact info
Netherlands
- hardware-experts.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great customer service
Fast delivery. Great customer service. I really liked shopping thru' Hardware-Expert.
power supply was delivered on time and was as expected
power supply was delivered exactly on time even though I had an error in the address. I was immediately contacted and the address was corrected. without any delay, an I received the OS at the promised time. The PS was exactly as advertised and what I was expectin
Probably a nice shop, but my product was not in a functioning state
Brand new product was not Sealed, been told the product was only opened to show a customer, but Windows did not function properly such as opening pictures or even using the camera function. Delivery took 1 week longer than expected because the website did not register my street number for some reason.
Called for help regarding my laptop, person on phone told me to give me an email with links to help fix my own laptop, I have never received this mail. Eventually I cancelled my buy and went for another laptop. Shame.
Prima service!
A very powerful machine in a small package!
Five Stars! I would recommend this company to anyone!
New product was actually used product
All good. Only we did not receive new product but a used one!

Reply from Hardware Experts
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