Ordered mudflaps for my car. Wrong mudflaps arrived, sooner than expected, and I notified Harfington. Not possible to return items, however, my payment was returned with an apology for getting the ord... See more
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Review summary
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Reviews shaping this summary
Ordered stainless mesh. Didn't realise it was coming from China. Arrived in 8 days. Good quality.
Company replied
Found replacement parts for bird feeders that I couldn't elsewhere, parts arrived promptly and in good condition
Company replied
The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them. O... See more
Company replied
Company details
Written by the company
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contact info
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
3.7
Average
409 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their picture of my part
Their picture of my part, the truck info and year all correct so I ordered. Took about three weeks to get here and they sent the wrong part. Have emailed them for days and no response. Crooks from China.
7 October 2024
Unprompted review
Reply from Harfington
Hi Rob,
sorry for this inconvenience.our customers service contacted you via email.please notice your inbox,sometime mail is in spam.please double-check~sorry for this again.
have a nice day!
Best regards,
Harfington
Good overall experience - better than most.
I liked everything about the transaction except for the slow shipping. Waiting 14 days for a small delivery seems excessive.
1 October 2024
Reply from Harfington
Hi Charles,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Very Easy Ordering Process !
1 October 2024
Reply from Harfington
Hi George,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
You had exactly what I needed for a…
You had exactly what I needed for a great price AND free shipping! The only issue I am having is that the auto address on the shipping information inserted Las Vegas instead of my hometown. I am currently going through your email address to get this corrected. I ordered on late Friday so will not hear back until Monday!
30 September 2024
Reply from Harfington
Hi Keith,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
It’s been nearly a week and no updates…
It’s been nearly a week and no updates on my order, have emailed several times only to get an automated “it’s the weekend we will get back to you on Monday” message, I sent the email on a Tuesday!! I need the parts urgently and this is hopeless.
18 September 2024
Unprompted review
Reply from Harfington
Hi Sacha,
sorry for this inconvenience.our customers service contacted you via email.please notice your inbox,sometime mail is in spam.please check~sorry for this again.
have a nice day!
Best regards,
Harfington
Have not received my order yet
Have not received my order yet. It’s been nearly three weeks
1 September 2024
Reply from Harfington
Hi Peter,
sorry for this inconvenience.our customers service contacted you via email.please notice your inbox,sometime mail is in spam.please check~sorry for this again.
have a nice day!
Best regards,
Harfington
It was great no problem with any think…
It was great no problem with any think all good
2 September 2024
Reply from Harfington
Hi Donald,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I found this site quite easy to…
I found this site quite easy to navigate.
And the price was very reasonable.
The turnaround time seems to be great.
I'll let you know more when i get the parts!!!
2 September 2024
Reply from Harfington
Hi James,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I would like to give them a 5 star…
I would like to give them a 5 star rating, after about a year of good service and product I will update my review.
P.S. Always use Paypal when purchasing from a foreign supplier.
31 August 2024
Reply from Harfington
Hi Benjamin,
Thank you for your positive feedback. We completely understand your concerns, especially when it comes to the security of your credit card information. Please rest assured that we take the protection of our customers' payment information very seriously and have implemented strict security measures to safeguard your data.
If you have any concerns or need help, please reach out to us. We appreciate your support and hope to serve you again.
Best regards,
Harfington team
I have tried and tried and tried to…
I have tried and tried and tried to make a return. No one has helped me from this company in the past two weeks. I keep re Erving an email basically well get back to you. Nothing!
Where are you who say you a t in good faith? I want to return and obtain my refund. Please.
13 August 2024
Unprompted review
Reply from Harfington
Hi Amy,
I‘m so sorry for this inconvenience.cause you did not fill your transaction number.you can contact our customers service team via this mail:info@harfington.com,they will help you solve this problem soon.
sorry for this again.
Best regards,
Harfington
Reply from Harfington
Hi Marilyn,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Real fast shipping.Parts exactly what i…
Real fast shipping.Parts exactly what i needed.
2 August 2024
Reply from Harfington
Hi Cyrille,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I ordered what I wanted
I ordered what I wanted. You sent what I ordered. Good Job.End of story.
2 August 2024
Reply from Harfington
Hi Shannon,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Fast shipping, accurate description, packaged great
Fast shipping. Very carefully wrapped (multiple times) as was a replacement glass mirror. Very impressed! Thank you.
1 August 2024
Reply from Harfington
Hi Danny,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I was able to find an item I needed but…
I was able to find an item I needed but could not find at any of the local hardware or furniture stores.
31 July 2024
Reply from Harfington
Hi Bill,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Hardware was what I was looking self tapping SS screws for at…
Hardware was what I was looking for at a fair price. Ty
1 August 2024
Reply from Harfington
Hi C.O'Shea,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Delivery
It has been over two weeks and I have not received my order (July 28th). Order was charged to credit card, but never received.
13 August 2024
Unprompted review
Reply from Harfington
Hi Debra,
I‘m so sorry for this inconvenience.cause you did not fill your transaction number.you can contact our customers service team via this mail:info@harfington.com,they will help you solve this problem soon.
sorry for this again.
Best regards,
Harfington
order was received as promised
1 June 2024
Reply from Harfington
Hi Gerald,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Part isn’t compatible to w205!
Part isn’t compatible to w205!! Part doesn’t fit the vehicles it describes, in the description!
2 July 2024
Reply from Harfington
Hi Barbra,
sorry for this inconvenience.our customers service contacted you via email.please notice your inbox,sometime mail is in spam.please check~
please do not hesitate to contact us if you have any question:info@harfington.com
Best regards,
Harfington
Reply from Harfington
Hi Frank,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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