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Haris Cotton Reviews 

15
•
TrustScore 2.5 out of 5

2.6

Clothing Shop
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Company details

  1. Clothing Shop

Written by the company

To establish a new aesthetic of contemporary elegance in resort wear, defined by simplicity and sustainability, inspired by Mediterranean nature and the ancient Greek ideal.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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2.6

All reviews

(15)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware, no refund issued for online purchase for over 3 weeks since receipt of return

Beware! The company has not issued a refund for online purchase in breach of EU online trading regulations, despite being informed of the return the next day after receipt of purchased item and timely receipt of the return. I was even informed of the refund being issued, however over 3 weeks later, there is no return and seller is not responding to emails.

15 March 2026
Unprompted review
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Reply from Haris Cotton

We sincerely apologize for the inconvenience and frustration caused.

As Dimitra, the manager of our online store, had previously informed you, our company was in the process of relocating to new offices at that time, which unfortunately caused delays in certain administrative procedures, including refunds.

As soon as our accounting department became operational in the new offices, one of its first priorities was to process your refund. However, because the payment had been made via PayPal, a refund request had already been initiated through the PayPal platform.

We fully understand your disappointment and regret any inconvenience this situation may have caused. Providing excellent customer service is extremely important to us, and we are continuously working to improve our processes to ensure that similar delays do not occur in the future.

Thank you for your patience and understanding. Should you require any further clarification, please do not hesitate to contact us.

Rated 1 out of 5 stars

Poor quality, low morals

Racist! Beware. We had a racist encounter with the store associate in Palma and have reported it to management and havent gotten a response or acknowledgment back. If you are Asian, stay far away from this brand. They pretentiously talk about protecting their customers on their site but its all for show. I will be creating a Tiktok video of my experience so people are aware what kind of company this is. No morals and no respect for customers. Ive never experienced this type of behavior at another store in my entire life.

25 October 2025
Unprompted review
Haris Cotton logo

Reply from Haris Cotton

We are truly saddened and deeply sorry to read about your experience. We understand how upsetting and disappointing it must have been to leave our store feeling disrespected and unheard, and we sincerely regret the distress this situation has caused you.

Please know that we take allegations of discriminatory behaviour extremely seriously. Respect, inclusivity and equal treatment for all customers are values that are fundamental to our company, and we would never tolerate any conduct that goes against these principles.

Although, after looking into the matter internally, we have been unable to identify the incident you describe, we fully acknowledge your feelings and are genuinely sorry that your experience with our brand left you with such a negative impression.

We also apologize if you felt that your concerns were not addressed appropriately following your report. This was never our intention, and we regret that our communication did not meet your expectations.

We would be grateful for the opportunity to discuss this matter further and investigate it in more detail. If you are willing, please contact us directly with any additional information regarding the date and time of your visit so that we can review the situation thoroughly.

We sincerely apologize once again for the upset caused and thank you for bringing your concerns to our attention.

Rated 5 out of 5 stars

I love the designs

I love the designs, and the quality of Haris Cotton! I visited the Santorini store, and the woman at the store was so helpful, and had such a lovely quality about her! The clothing is beautiful, and the design is just right… casual, yet chic quality! ⭐️⭐️⭐️⭐️

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Exquisite attire

Exquisite attire! The craftsmanship is flawless, and the customer service was exceptionally accommodating.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

My favourite shop assistant on the Socratus

I am going to Rhodes every year in the summer and I discovered this brand few years ago thanks to the store located on the Socratus in the OLD TOWN. I have purchased many items: long and short dresses, shirts, tops, trousers, shorts. The quality is excellent. Most of all I return every year as ther is an excellent shop assistant, LENA, she is super kind and always manages to advise me for the best. She remembers my taste and even what I already have, she makes me feel very well taken care of and pampered, without insisting, she is not pushy at all but she always finds the best articles for me of which I am super happy. It is very pleasant to shop there as I feel a bit at home thanks to Lena. Just wanted to pay my compliments on her to the company, she deserves it.

9 August 2023
Unprompted review
Rated 1 out of 5 stars

Untrustworthy & Terrible Customer Service

I find the other reviews of this company very suspicious. I bought a linen dress from this company online several weeks ago. Firstly I had to pay import duties of £95.00 which I was not expecting. The dress itself was over £240.00 - the linen was not very good quality. I decided to return the item and the instructions on the website were to e-mail or telephone the company for return instructions. After 72 hours, the company had not read my e-mail and I therefore decided to call them from the UK . They are based in Greece! I called them on 15th June 2023 (1302 UK Time) .The lady I spoke to identified herself as Maria from marketing and she assured me that she would speak to someone from the invoicing/returns department and get them to call me re return procedure. 8 days and I still haven't heard from them.
Do not trust this company.
Maria Bamford

23 June 2023
Unprompted review
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Reply from Haris Cotton

Dear Mrs. Bamford,

We sincerely apologize for any dissatisfaction you may have experienced with our product. We deeply value your feedback and want to assure you that we are committed to addressing your concerns promptly and effectively.

We kindly request your assistance in locating our previous communication. We have made multiple attempts to reach out to you since your initial request for a return. Please take a moment to search through your email history for messages from andreas@hariscotton.gr and eshop@hariscotton.gr. By reviewing these emails, you will find important information regarding your inquiry.

We genuinely appreciate your cooperation and understanding in this matter. Please know that we are eagerly awaiting your response so that we can continue working towards a resolution that meets your expectations.

Thank you for your patience and consideration.

Warm regards, Haris Cotton Eshop Team

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