Harlequinhair Reviews 87

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I have been buying my haircare products from Harlequin hair for the past couple of years and I'm very happy with them. They carry a large range of products at reasonable prices and they post very qui... See more

Rated 3 out of 5 stars

I ordered some products from the online store. They arrived relatively quickly which was good. Unfortunately I found when I opened the package that 2 of the 3 products had leaked. I guess ther... See more

Company replied

Rated 5 out of 5 stars

Great! Website had helpful product information 👍 Updates on progress of my order was on point ✅ Tracking of my order was easily linked with the order update emails Awesome experience and truly... See more

Company replied

Rated 5 out of 5 stars

I have repeatedly ordered hair products online from this salon and find them a pleasure to deal with. They have extremely competitive prices, pack the products with care, and the parcel arrives in a t... See more

Company details

  1. Hair product shop
  2. Hair Salon

Written by the company

Moorooka Hair Salon: Experts in Curly Hair & Colour. Harlequin Hair is Moorooka’s ONLY Colour Degree Graduate & dedicated curly hair salon in Moorooka. For a full list of services & to book online: visit our website. For real reviews from our services visit our reviews page on our website (as anyone can leave a review here even if they haven’t visited the salon). Reviews on here (trustpilot) are for our online shop. We are one of a few curly hair specialist salons in the Brisbane area and that cuts based on the curly girl method & other curly methods. We have a tranquil & private salon for you to relax.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 5 out of 5 stars

Love their products

This is the 2nd time I have ordered my products thru their website. Easy to order, they arrived quite quickly and packaged very well. The bottles seemed to be extra sealed to prevent any leakage. I would defiantly visit the salon if I lived in Brisbane.

6 January 2026
Rated 5 out of 5 stars

My go-to shop for hair products

I have repeatedly ordered hair products online from this salon and find them a pleasure to deal with. They have extremely competitive prices, pack the products with care, and the parcel arrives in a timely manner. An absolute gem of a company.

25 September 2025
Rated 5 out of 5 stars

Great products

Great products, we love the puff cuffs for curly hair, they don't pinch or pull the hair, very comfortable for sensitive kids.

23 July 2025
Rated 5 out of 5 stars

Great range of products

I have been buying my haircare products from Harlequin hair for the past couple of years and I'm very happy with them. They carry a large range of products at reasonable prices and they post very quickly after purchase, so I have always received my parcel within a few days. Whilst I haven't visited the salon I'd happily recommend them for products.

27 March 2025
Rated 1 out of 5 stars

The design is not user-friendly

The design is not user-friendly, and the instructions are unclear. I struggled to get it to work properly

22 February 2025
Unprompted review
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Reply from Harlequinhair

Hi,
We do apologise that is how you feel. It’s a shame you gave us this ranking on a product we supply but don’t make. We also aren’t sure what you maybe talking about as we have no one that has ordered from us with your name and close to your name.
We do suggest you contact the actual brand about their product. Most of our products are hair care and styling. We sell some tools but they mostly have websites with instructions. If it’s a diffuser, that’s usually self explanatory. We can’t recall anything that would be complicated in what we sell or deserves a 1 star.
Hopefully everything that we had control over if we did supply to you was great as the source for the review is “organic” which usually means no link or request. So we do think you have the wrong place (hair salon products and tools usually aren’t complicated at all).

Rated 5 out of 5 stars

Easy

Easy to order, quick no fuss delivery. Thanks.

23 November 2024
Rated 1 out of 5 stars

No delivery

Goods ordered two weeks ago and still no sign of them

8 May 2024
Harlequinhair logo

Reply from Harlequinhair

Hi, have you checked the Australia post tracking number? Once we post it’s out of our hands, it’s with Australia post.
And you have not emailed us to query your delivery, you seem to not also check the tracking number first either, but instead give us a 1 star that brings our rating down when it’s not our fault? That’s not very fair for businesses.
You ordered May 9th. You opted for post box delivery that’s sent on a Tuesday (which would have been may 14th), it’s only May 20th now, 6 days. Definitely not 2 weeks. Tracking says it’s in its way and at Macquarie park nsw Australia post centre. So it should arrive on time.

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