Harley Medic Global Ltd. Reviews 

619
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Took the stress out of the process… got documents apostilled and all documents ready for collection ready for the appointment. If you worry you might miss something then use them!

Rated 5 out of 5 stars

Clear outlines of the steps required to attain a visa. Timely responses. Confident and clear support via email and telephone. Support for every step.

Rated 5 out of 5 stars

They were super prompt with their responses and were very helpful throughout the visa process. Highly recommended.

Rated 5 out of 5 stars

I had a fantastic experience with Harley Medic Global throughout my visa process. They made everything incredibly smooth and stress-free from start to finish. Communication was always prompt, and they... See more

Company details

  1. #7 of 22 best companies in Visa Agent
  2. #9 of 28 best companies in Doctor
  3. #1 of 2 best companies in HIV testing center
  4. #1 of 2 best companies in Medical office
  5. #6 of 10 best companies in Visa and passport office

Written by the company

Harley Medic Global Ltd. is a medical testing, legalisation and visa service provider based on Harley Street. Established in 1979, with over 1 million happy customers worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

619 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(619)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone at Harley Medic were so…

Everyone at Harley Medic were so helpful and informative during my visa process. Special thanks to Dr Sadrudin and Michaelle for their support and hospitality. Very organised establishment and I am very happy with their service as they put me at ease throughout the whole process.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services.
Guided me professionally and promptly handled my case. Kept me informed all the the time and also gave me discount. I recommend them highly.

1 July 2022
Unprompted review
Rated 1 out of 5 stars

Beware Poor Service

Beware. Hopeless!
Nobody at the test centre in Writtle when I arrived at my appointment, and have stopped communication without any confirmation of a refund yet.

22 June 2022
Unprompted review
Harley Medic Global Ltd. logo

Reply from Harley Medic Global Ltd.

Dear Client,

We appreciate you taking the time to provide your feedback. We sincerely apologize that your experience did not meet your expectations. It's important to note that your situation was not the norm.

While we cannot change what has already happened, we want to assure you that we are personally committed to enhancing the quality of our service for all our customers. Since receiving your review, we have implemented various changes to ensure the satisfaction of every single customer.

Thank you for selecting our services.

Best regards,
The Harley Medic Global Team!

Rated 5 out of 5 stars

happy with the service

I was very happy with the services extended to me in attestation of documents for UAE residency visa. I was kept informed throughout the process and each step was concluded prior to the expected time lines agreed.

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Reliable and efficient

Very efficient service and handled my Saudi employment visa very well despite some complications around my application. Reliable and would recommend.

10 June 2022
Unprompted review
Rated 1 out of 5 stars

Beware - the test centre may be closed and getting a refund seems impossible

I booked a test at the Victoria Test Centre for the following day and received confirmation and a reminder from Harley Medic. When I arrived the centre was shut and had been for several days. I emailed for a refund 2 weeks ago and have received no reply and no refund.
I was saved by Biogroup who tested so I was able to fly.. 5 stars to Biogroup.

30 May 2022
Unprompted review
Harley Medic Global Ltd. logo

Reply from Harley Medic Global Ltd.

Dear Paul,

We appreciate you taking the time to provide your feedback. We sincerely apologize that your experience did not meet your expectations. It's important to note that your situation was not the norm.

While we cannot change what has already happened, we want to assure you that we are personally committed to enhancing the quality of our service for all our customers. Since receiving your review, we have implemented various changes to ensure the satisfaction of every single customer.

Thank you for selecting our services.

Best regards,
The Harley Medic Global Team!

Rated 5 out of 5 stars

Certificate attestation for Qatar

The service provided was outstanding required attestation certificate to be used in doha Qatar and HMI delivered all required attention before deadline amazing service!! updated was given during the whole process, shout-out to “Michaelle” for the amazing and prompt service provided.

28 May 2022
Unprompted review
Rated 5 out of 5 stars

My colleague and I used Harley Medic…

My colleague and I used Harley Medic International to acquire a business visa to Saudi Arabia. We have received excellent support from the first contact. All our questions were answered promptly, we were kept informed throughout the whole process. It was painless, efficient, and very professional. Their charges are reasonable in comparison to other agencies. The customer service that Michaelle and her colleagues provided us with was second to none. Would I use Harley Medic again? Yes, of course. I cannot recommend them highly enough.

20 May 2022
Unprompted review
Rated 5 out of 5 stars

Saudi Arabia Visa Harley Medic - 5 star!

Using Harley Medic for a Saudi Arabian Visa on 2 occasions has been nothing short of brilliant. Simple, fast and excellent communication and knowledge from staff. 100% will use again and can’t recommend highlight enough!

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Services Provided

I contacted Harley Medic International for them to assist with applying for business visas for a few of our employees to Saudi Arabia. Michaelle managed the entire the process from start to finish, and I was kept up to date at all times. Michaelle also went above and beyond by giving advice prior to the application which helped us in selecting the most appropriate visa required. The visas were issued quicker than expected, and the service provided was excellent. I would highly recommend their services.

27 April 2022
Unprompted review
Rated 1 out of 5 stars

Not happy at all with Harley Medic

We booked online for our tests for 23/4/22 which needed to be within 24 hours of our flight to USA. On the 22nd at 5pm we received a call to say they had technical issues at our test centre in Bolton and we could either choose a different test centre or have a refund. I then started to look for a different test centre within a reasonable distance, when I received a phone call back to say the issue was sorted and could turn up for our appointments as previously arranged (8am). We arrived at the testing centre to find it all locked up and no way of contacting Harley Medic. There was however a notice for Pharma Key on the same door, along with a telephone number. We rang the number for Pharma Key and Omar answered the phone. When we explained the situation that we had to travel to Heathrow for our flight, he said he would come down, even though he should have been off that day, and sort the test for us. He was there within 15 minutes, did the tests, and within 30 minutes we had received our fit to fly certificates. Therefore 5 stars for Omar and Pharma Key who saved the day for us, one star for Harley Medic

23 April 2022
Unprompted review
Harley Medic Global Ltd. logo

Reply from Harley Medic Global Ltd.

Dear Dorothy,

We appreciate you taking the time to provide your feedback. We sincerely apologize that your experience did not meet your expectations. It's important to note that your situation was not the norm.

While we cannot change what has already happened, we want to assure you that we are personally committed to enhancing the quality of our service for all our customers. Since receiving your review, we have implemented various changes to ensure the satisfaction of every single customer.

Thank you for selecting our services.

Best regards,
The Harley Medic Global Team!

Rated 5 out of 5 stars

Harley medic International 🌟 🌟 🌟 🌟 🌟

Harley medic International arranged and managed my application for my visa for Saudi Arabia, which can be a challenging and time consuming process. The service they provided was excellent. I was kept up to date at all times throughout my application and received my visa quicker than expected. I have no hesitation in recommending them for their professional and efficient service. I was also able to call on them again over a year after getting my visa for help and advice which they were quick to provide and had all the information i needed. Thank you.

20 April 2022
Unprompted review
Rated 1 out of 5 stars

i ordered 2 fit to fly tests for my…

i ordered 2 fit to fly tests for my children,for over the christmass period,i contacted the company to see if they where testing over the christmass period,they said they where and i would have 2 test kits witrhin 48 hours.they never came in time for my ho;iday so i had 2 get 2 more last minute tests from another company which was randox and they where exellent.i asked for a refund but was told it wasnt there problem as it was the couriers problem,the customer service was terrible and i have been fobbed of from the very start,if a company uses a courier service they shold at least check if they arrive on time,it is a terrible service and i will make sure none of my friends use it.

5 April 2022
Unprompted review
Harley Medic Global Ltd. logo

Reply from Harley Medic Global Ltd.

Dear John,

We appreciate you taking the time to provide your feedback. We sincerely apologize that your experience did not meet your expectations. It's important to note that your situation was not the norm.

While we cannot change what has already happened, we want to assure you that we are personally committed to enhancing the quality of our service for all our customers. Since receiving your review, we have implemented various changes to ensure the satisfaction of every single customer.

Thank you for selecting our services.

Best regards,
The Harley Medic Global Team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look