It’s easy to leave a bad review when something goes wrong, or a perfect one when everything goes smoothly. My experience was somewhere in between. There was a small delay in communication, which c... See more
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Very happy with both my orders, support actually answer( which is a rarity nowdays🙄) and got refunded of one of the plants thay died, will surely order again in the future if something else peaks my... See more
Plants arrived really fast - 3/4days for international shipping - amazing! Even the heat pack was still warm (last mile).😅 Packaging was unbelievable - so light, careful, yet sturdy, not a single... See more
Very happy with my purchase of several exotic plants. The plants were sent immediately, packed impeccably and arrived in excellent condition. Looking forward to ordering new plants soon!
Company details
Written by the company
Bestimmt fragt ihr euch, wer denn eigentlich hinter Harmony Plants steckt? Das bin ich – Hannah! Gemeinsam mit meiner Familie. Und zusammen sind wir die wahrscheinlich größten Pflanzenliebhaber überhaupt. Viel interessanter ist es aber sicherlich, wie ich eigentlich auf die Idee unseres Harmony Plants Shops kam. Egal, wo auf der Welt ich bisher war, ich war an allen Flecken dieser Erde fasziniert von der Schönheit unserer Natur. Ganz besonders von der Vielfalt und Anmut der Pflanzenwelt. So kam die Frage auf, warum ich mir diese Schönheit eigentlich nicht auch nach Hause hole? Und genau das habe ich getan. Wir haben einen kleinen Bauernhof auf dem Land, wo wir unseren ganz eigenen Dschungel mittlerweile jeden Tag genießen und mit viel Liebe hegen und pflegen können. Stellt euch nur mal vor, wie es wäre, wenn auch ihr euren eigenen kleinen Traumdschungel Zuhause hättet. Wunderschöne Vorstellung, oder? Genau das ist meine Mission: Ich möchte jedem von euch die Möglichkeit bieten, dass auch ihr euch euer Zuhause durch wunderschöne, tropische und seltene Pflanzen zu eurem eigenen kleinen Paradies machen könnt…
Contact info
Schmiedeweg 13, 34281, Gudensberg, Germany
- Info@harmony-plants.com
- harmony-plants.com
4.4
Excellent
161 reviews
Replied to 20% of negative reviews
Typically takes over 1 month to reply
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Never delivers what she promises.
I bought plants worth €1,400, I transferred 100% of the money quickly because she told me she would send them to me the same day. The plants did not arrive. She did not answer me, and when she did, she made up some excuse.
After 1 and a half months of complaining to her every week, I told her I was going to report her. Then quickly she told me she would send me half of the plants and return the other half of my money.
The plants arrived but they were missing, and the variegated muse arrived soaked almost without roots.
0 in communication. Actualitzation: 2 months and a half Harmony send me half of the plants and the rest of the money.
31 January 2025
Reply from Harmony Plants
We sincerely regret that your experience did not meet expectations. Customer satisfaction is extremely important to us, and we take such concerns very seriously.
We acknowledge the delays in this case and apologize for any frustration caused. We strive to maintain open communication, and we regret that you felt unheard. If there are any outstanding concerns, please reach out to us again so we can work towards a fair resolution. 🪴
Reply from Harmony Plants
Thank you for your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations. We are continuously working to improve our customer service and make the process smoother for our clients. If you have any specific concerns, please feel free to reach out directly, and we’ll do our best to assist you promptly.
Best regards,
Harmony Plants 🪴
I love this shop
I love this shop! I ordered multiple times already and the plants where always healthy and most of the times bigger than expected. Delivery was always very fast and the plants carefully packaged. The prices are very reasonable too. I highly recommend this shop and will for sure buy from them again.
5 September 2024
Unprompted review
Reply from Harmony Plants
Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with our shop and that our plants have consistently met or even exceeded your expectations.
We truly appreciate your loyalty and recommendation, and we look forward to your next order! Thank you again for your kind words. 🪴
Costumer oriented company
Costumer oriented company! Always helpful . I think they are trying their best.
6 March 2024
Unprompted review
Reply from Harmony Plants
Thank you for your positive review! We're glad you appreciate our customer-oriented service. We're always doing our best to help. 😊🌿
Communication
Very good communication, fast answer.
The plant i received is amazing, i'm very satisfied of my purchase.
I highly recommand this store ^^
4 March 2024
Unprompted review
Reply from Harmony Plants
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with your purchase and our communication. We appreciate your recommendation and look forward to serving you again! 🪴
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