Harper Reviews 626

This was a fantastic service and I will definitely use it again. I normally pay upfront when I am trying a few options for special events and so it can be quite an outlay. The try before you buy with Nobodies Child worked seamlessly without any issues. Highly recommend it and it will definitely influence my decision to return for further purchases.

A great service ! Encouraged me to try afew more items as no payment coming out straight away ! Was easy and I will use again

delivered on time. Great option to return, however all items fab and I love them Thanks

Such a good system. Easy to order via the retailer The Fold. Good amount of time to try on items. Straightforward return process. Will definitely use again.
Thank you

Bought 3 lights from them recently and I really love it and the packaging and the delivery is fantastic, can't ask for more.

I have also been charged for an item that I returned (via Royal Mail) within the 5 day window. In fact I returned it on day 3 - so very surprised to see the charge a week later appear on my bank statement - and it put me in the red, so now paying for an overdraft.

My Harper concierge went way up & beyond to help me. She was fantastic. A breath of much needed fresh air to get such super customer service.

Took full payment even though I returned them by the 5th day of their "Try for 5 days".

Absolutely brilliant from point of order to collection. Would highly recommend

Amazing service as I was able to try on multiple evening dresses that had a high price point per dress. Only complaint was the box the dresses came in was slightly too large to return via Royal Mail and when i called to speak to the clothes company to get the return label they could have been more helpful as I almost missed the return window. However dresses were picked up, received confirmation and no additional charges were applied. Would absolutely use this service again!

Fantastic concept - customer focused, lovely knowledgeable helpful advisers, great communications. What’s not to love.

Fantastic first time experience. Rochelle arrived right on time. Was very knowledge on the items, and went above and beyond when I quickly wanted to exchange a dress after she had already left. Just fantastic service and would do it again!

Great use of time, fuss free, helpful service. Will definitely use again. Thank you!

Great experience and honest friendly advice from a stylist who knows what she is talking about. Glyn was so friendly and helpful. Will definitely do this again for Me and Em shopping and wish more brands offered the service

What an amazing service, so helpful, fast and efficient will definitely use again. Outstanding

Another incredible visit from Danielle.
She is so good at putting pieces together to create a wearable wardrobe for me.
She knows and understands my style and what will suit me which isn’t easy as I am very curvy and not very tall .
Really enjoy the whole experience of buying a new wardrobe with Danielle. She is such a pleasure to be around.
I know that Harpers does not necessarily send you the stylist that knows you know anymore - I was just lucky that Danielle was able to come to me today . I feel that it is a big mistake of Harpers not to send the stylist who knows a client and can give them the help and advice they need.

Brilliant service with helpful person who wasn’t doing a hard and unhelpful sell on me .. we agreed on everything I bought and she came up with good thoughts on adding jackets for the dresses
Fab session

Another brilliant visit by Rochelle today! Was so kind and helpful. Understanding of what my needs are following changes in size. Rochelle also gave excellent advice around caring for my new boots and how to remove easily. I can’t recommend Harper enough when buying from ME+EM especially when not sure what size is better. Is much more comfortable to do this in own home and be able to try with existing items. Thanks again Anna x

Incredible service. So great to try things on in the comfort of my home with no upfront cost / carbon emissions associated with buying and returning. My stylist Emtela was amazing

Fantastic service, highly recommend. No stress, no hassle, ability to try at home with no obligation. The team deliver a professional, efficient service, so lovely to have someone give honest feedback and style tips.

100% would use again