Harrelsons Own Reviews 30

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I went on the website and it was horrible. Information blends in together making it tough to navigate. I'm very skeptical about ordering plus I read someone says you have to create a subscription. Wh... See more

Rated 5 out of 5 stars

I really appreciated living up to your word on getting me this product when I needed it. Although I expected it to come from Malibu, CA to WA (short distance), I was shocked when USPS tracking showed... See more

Rated 5 out of 5 stars

I travel consistently and Harrison’s Own is a must for my go bag. The CBN sleep gummies help me get quality sleep regardless of what timezone I’m in. I can’t recommend the Roll On Cooling Gel + CBD So... See more

Company replied

Rated 5 out of 5 stars

The Harrleson’s Own muscle balm and roll-on are nothing short of a miracle. My mum (aged 73) fell stepping off a bus and bruised her leg. I gave her these two products and she went from being able to... See more

Company replied

Company details

Written by the company

Fast-Acting CBD Relief for Pain, Stress, & Sleep: Discover fast-acting, water-soluble CBD products designed to help you ease pain, reduce stress, and improve sleep with no oils and real results. Most hemp products don't work the way they should. We created Harrelson's Own® to change that with a clean, oil-free formula your body actually knows how to use.


Contact info

4.1

Great

TrustScore 4 out of 5

30 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The product is great

The product is great. But when I got ready to use it somehow the cap was not on tight and some of the product leaked.

6 April 2026
Rated 5 out of 5 stars

I am giving a 5-star review because I…

I am giving a 5-star review because I believe this company has done its research and has provided one of the best products on the market. They stand by their refund policy. I did return my mind because it just was not what I was looking for, but I do believe this is a superior product compared to others.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

USPS Mislead Shipping Time After Paying For Expedited

I really appreciated living up to your word on getting me this product when I needed it. Although I expected it to come from Malibu, CA to WA (short distance), I was shocked when USPS tracking showed it was coming from Indiana to WA, and told me it would arrive in 5 days vs. the 2-3 day shipping I paid for. This was the only kink that gave me anxiety. USPS classified this package as first class vs. expedited, in spite of what it actually was. Due to my conditions & being forced to sit in a classroom for 8 hrs a day w/o moving, this was a big deal. I understand that Harrelson’s Own has no hands in the shipping pipeline, but this is a big issue that may be affecting your clients that pay a lot for expedited shipping. You may want to reach out to your shipping partner and ask why this is happening. I was upset that I paid so much for expedited shipping and was going to receive standard first class from Indiana vs. California (would’ve arrived on time if it was shipped first class). However, I was finally relieved when it arrived in the nick of time.

2 March 2026
Rated 1 out of 5 stars

I went on the website and it was…

I went on the website and it was horrible. Information blends in together making it tough to navigate. I'm very skeptical about ordering plus I read someone says you have to create a subscription. Why can't I just order products without creating a subscription? I don't like the fact that the Harrelston family is going to keep my credit card and charge me at will and I have to call them to cancel..... Nope I am moving on without trying their products..... pity!

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Recent order

I talked to a representative about my most recent order. I was sent a text that said today only 10% off and free shipping. It didn’t say it had to be an auto ship. So I questioned you guys about it and you agreed to giving me free shipping. But my credit card shows a $99.97 charge. The paperwork that came with my shipment says total was $89.97. So are you going to credit my card $10.00 or is this the last time I do business with you? I don’t like being told something and no one follows through. I don’t do business with companies like that.

23 February 2026
Rated 1 out of 5 stars

I like the product, Dislike the company

I like the product, but dislike the company.
I find that the roll on pain reliever is a fantastic product. I have arthritis in my shoulder and when it acts up, the roll on CBD gives immediate relief for hours.
My reason for one star is if you order and create a subscription, you can't pause or change your subscription yourself. You have to contact the customer service department directly in order to pause or make changes. In my opinion, this is an unnecessary step to making changes. I have subscriptions with several businesses and I am able to be in control 100%. I may quit using their products because of this.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

A good product with GREAT customer service

A good product with GREAT customer service.

5 February 2026
Harrelsons Own logo

Reply from Harrelsons Own

Thank you so much for the 5 stars! We’re thrilled you’re happy with the product and that our customer service stood out — that means a lot to us. And please do tell all your friends! 🌿💚

Rated 3 out of 5 stars

Interesting breath freshener

Interesting breath freshener, but that’s about it.
I was expecting something more exciting.

28 January 2026
Harrelsons Own logo

Reply from Harrelsons Own

Thank you for your honest feedback — we appreciate you taking the time to share it. We’re sorry to hear the product didn’t meet your expectations. Everyone’s experience can vary, and we understand it may not be the right fit for everyone. If you’d like to share a bit more about what you were hoping for, our customer service team would be happy to help at info@harrelsonsown.com
or US: (877) 519-9700. We truly value your feedback.

Rated 5 out of 5 stars

Great product

2 February 2026
Harrelsons Own logo

Reply from Harrelsons Own

Thank you for the 5 stars! We really appreciate the kind words and are so glad you’re enjoying the product. And please do tell all your friends! 🌿💚

Rated 5 out of 5 stars

Stand up company

Stand up company. Very reliable

5 January 2026
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Reply from Harrelsons Own

Thank you for the 5 stars! “Stand up company” means a lot to us — we really appreciate the trust and are glad you’ve found us reliable. And please do tell all your friends! 🌿💚

Rated 5 out of 5 stars

Great products but expensive

Great products but expensive. I’m using and giving full spectrums to my husband whose mood changes caused by dementia can be a challenge.

26 January 2026
Harrelsons Own logo

Reply from Harrelsons Own

Thank you so much for the 5-star review and for sharing your experience. We’re really glad to hear the products are working well for you and your husband. It means a lot to be trusted in situations that can be challenging, and we truly appreciate you taking the time to leave such thoughtful feedback. 🌿💚

Rated 5 out of 5 stars

Smiling 😃 again!

My husband and I love the gummies!! We are sooo chilled!! Thanks 😊

2 January 2026
Harrelsons Own logo

Reply from Harrelsons Own

This made us smile too 😃 Thank you so much for the 5 stars! We’re thrilled to hear you and your husband are loving the gummies and feeling so chilled. Thanks for sharing the good vibes — and please do tell all your friends! 🌿💚

Rated 3 out of 5 stars

I think it helped out a lil but…

I think it helped out a lil but unfortunately it didn't take away much of my pain. I have a frozen shoulder and have to go to physical therapy 2 times a week. I was hoping it would be like the other cbd cream I had gotten before but this one was cheaper so I thought I'd try it and it's not as strong as the other one. I will continue to use it since I have it but I think I will buy the other one next time.

29 December 2025
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Reply from Harrelsons Own

Thank you for taking the time to share such honest feedback — we really appreciate it. We’re sorry to hear the balm didn’t provide the level of relief you were hoping for, especially with something as challenging as a frozen shoulder. Everyone’s experience can vary, and we understand that different levels of discomfort may need different approaches. Many customers find the best results when using the balm alongside our "Instant Pain-Relieving Roll-On Cooling Gel", as the two products are often used together for added comfort. If you’d like to explore whether that combination — or another option in our range — might be a better fit, our customer service team would be happy to help. You can reach us at info@harrelsonsown.com
or call US: (877) 519-9700. We truly value your feedback and wish you all the best with your recovery.

Rated 5 out of 5 stars

Timely

Harrelsons Own is on a subscription schedule for my sister, and it works terrificly. Product arrives just before she needs a new supply and we are both happy! Thank you!

2 January 2026
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Reply from Harrelsons Own

Thank you so much for the 5 stars! We’re delighted to hear the subscription timing is spot on and that the products are working so well for your sister. It’s great to know it’s making life a little easier for both of you — thanks for sharing and for being part of the Harrelson’s Own community! 🌿💚

Rated 5 out of 5 stars

I love your products

I love your products. Delivery smooth exactly everything as promised.

30 December 2025
Harrelsons Own logo

Reply from Harrelsons Own

Thank you so much for the 5 stars! We truly appreciate your continued support and are delighted to hear everything arrived smoothly and lived up to expectations. Customers like you mean a great deal to us — and please do tell all your friends, it really helps us grow. 🌿💚

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