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Harrisonandjames Reviews 128

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TrustScore 1 out of 5

1.2

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, often describing them as cheap costume jewelry rather than the advertised precious metals. People frequently reported that items did not resemble the online advertisements, with some even comparing them to contents from a Christmas cracker. The pricing was also a major concern, as many felt they paid excessive postage for items that were essentially worthless or could be found much cheaper elsewhere. Reviewers also noted issues with orders and delivery, including items not arriving, or being shipped from China despite claims of being made in the UK. Some people also felt that the company's promotions, offering

What people talk about most

Product

People report negative experiences with product, consistently describing items as cheap, poor quality, and... See more

Quality

Customers had negative experiences with quality, consistently describing items as cheap, tacky, and not... See more

Price

Consumers find price to be negative, with many feeling ripped off due to high postage fees for items often... See more

Order

Reviewers highlight significant dissatisfaction with the ordering process, with many reporting that items... See more

Delivery service

Reviewers mention significant dissatisfaction with the delivery service, primarily due to extremely long... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I would not even give it one star if I could. Bought 3 items total false advertising and I may believe could be illegal as 1 item I purchase is clearly stamped 925 on the inside of the ring with an... See more

Rated 1 out of 5 stars

Facebook site saying closing down lots of exquisite jewellery free only postage to pay. Took 6 weeks to deliver and such cheap poor quality cost £45 for postage and could have bought at a market for £... See more

Rated 1 out of 5 stars

This is a massive scam spent thinking i would be getting real gold bespoke but it's arrived and is costume jewellery. I wish I read reviews before falling for there sob story.

Rated 1 out of 5 stars

Just received my "jewellery" and to say I was disappointed is putting it mildly. The earrings looked nothing like the advert, looked something out of a Christmas cracker, and one of the posts wer... See more

Company details

  1. Jewellery shop
  2. Clothing Shop
  3. Jeweller

Contact info

1.2

Bad

TrustScore 1 out of 5

128 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Not worth the postage and packing cost

Like other people I was drawn in with the shop is closing, only pay for postage. After 3 weeks the jewellery was delivered. Not 9ct gold and silver but cheap imitations. Not worth the postage and packing. If something looks too good to be true it very probably is. This site should be taken down

18 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

This is a SCAM. Myself and my partner have ordered products from them and we have not received them or even any email confirmation of the purchase.
We will both now be contacting the bank to report this and reporting the company to trading standards

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing. I thought it was too good to be true... and I was right. The gold jewellery I received was like fake costume jewellery.
Why do companies like Harrison and James claim to sell genuine products... when it's just lies. Harrison and James, you should be ashamed of yourselves. Karma will come your way. Watch and see

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Great if you like cheap costume jewellery.

I am ashamed to say I was sucked in to the 'deal' of pay for postage only for 'jewellery'. Apparently the bracelets I ordered were gold. Hmmm, maybe a gold colour. Laughable. The returns policy is you have to send back, paying for shipment yourself, unless the items are damaged. Somehow, I really don't think it's worth the cost of sending back to China, not Liverpool as I was lead to believe.

28 April 2026
Unprompted review

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