Harrison Cameras Reviews 

4,719
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, knowledgeable, and friendly staff, noting that online orders arrive quickly, exactly as promised, and in extremely secure packaging. Shoppers also deeply appreciate the highly competitive pricing across a great range of products, along with a seamless and transparent purchasing process. Some people were dissatisfied with the delivery service, mentioning occasional frustrating issues like couriers leaving boxes outside in the rain or delivering parcels to the wrong address. Despite these minor shipping setbacks, people consistently value the overall efficiency and reliability of the store.

What people talk about most

Product

People report positive experiences with product, expressing absolute delight with items such as second hand... See more

Service

Clients share positive opinions on service, frequently highlighting excellent experiences, friendly staff,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising fast dispatch times, reliable... See more

Price

Customers had positive experiences with price, frequently highlighting competitive quotes and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Ewan when I called in last week to leave a Sony camera for cleaning. I received an e mail saturday afternoon to say it was ready for collection along with a comment about my len... See more

Rated 5 out of 5 stars

Bought a second hand lens (15mm Summilux Leica mft) from Harrison Cameras and am absolutely delighted with all aspects of the purchase. Spoke with a rep before purchasing (to make sure still in stock... See more

Rated 5 out of 5 stars

This shop has an incredible reputation and a few minutes spent chatting to the guys and gals that work here will have you realising why, a fantastic place staffed by lovely smart people.

Rated 5 out of 5 stars

Every thing seemed straight forward. Details of purchase were as listed. Goods arrived as promised and securley packaged. First impression on opening the package was good. The co dition of the ca... See more


Company details

  1. Photography shop
  2. also in
  3. Camera shop
  4. Passport Photo Processor
  5. Photo lab
  6. Photo printing service

Written by the company

Sheffield based photography shop with over 50 years experience. Photography is our passion, we love it, we learn it, and we play with it every day! Huge range of new and used photography equipment, 1000's of products on display in-store. We are a community-based business. Free customer car park


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(4,719)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The very professional staff went way beyond our expectations.

The very professional staff went way beyond expectations to help us.
We were seeking a film for a 90 year old Agfa camera that our ten-year-old antique fanatic grandson had recently been given.
All members of staff could not have been more polite, friendly and determined to help. In particular, Euan took almost an hour to ensure the camera worked and gave a on-the-spot tutorial on how to load film and use the camera. They worked around other customers, treating them with equal respect.
Every aspect of their service went above and beyond our expectations.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Place

This shop has an incredible reputation and a few minutes spent chatting to the guys and gals that work here will have you realising why, a fantastic place staffed by lovely smart people.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service with an online sale

Ordered some used binoculars which were dispatched and delivered promptly. They were received in excellent condition. having been well packaged. After trying them out, I decided not to keep them. Harrison Cameras had no quibble with the return and issued a full refund as soon as they had been received back at their warehouse. Great service all round. Only sorry I couldn't give them the business. Would recommend their online service.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

I recently requested a quote for a cash sale of a lens and Harrison Camera's offered the best price out of a number of companies contacted. They confirmed receipt of the item and then very quickly after confirmed the item had been inspected and they were happy with the grade that I had chosen. Payment is now being processed. Overall a very streamlined service offered and no haggling with the quote given following inspection unlike other companies that I've used previously where they have downgraded the grade to well below what I felt. I will definitely be using Harrison Camera's in the future

21 September 2026
Unprompted review
Rated 5 out of 5 stars

On the 1 April 2024

On the 1 April 2024
My wife Alison V Morton and I made trip Harrison Cameras because Alison has learning difficulties and also in 2016 she had three cardiac arrest and was intensive care for three half weeks. Her doctor to do a lot walking so a give Alison a compact camera and we joined a camera club. Alison said I need better camera
So we made trip. Alison told one of Harrison Cameras that she had leaning difficulties and just come out of hospital. The member staff was so helpful he told that a Canon EOS 350D and the accessories we can help you with getting the right ones. Alison his so helpful to Harrison Cameras and on the 21st of September until 9th October 2026 our club having a exhibition at Crystal Peaks so can see some of Alison's photos how well she is doing with her photography. And thank you For all Harrison Cameras for helping Alison with knowledge keep Alison track. THANK YOU THANK YOU.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Just bought a new Sigma 56mm f1.4 lens from this shop. Cost less than the price of used ones elsewhere. Ordered online, dispatched the same day, arrived the next day via DPD. Properly packed. Came with a three year extended warranty. And best of all….it’s such a wonderful lens! Hadn’t heard of this store before but will definitely buy from them again.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Recently made two purchases

Recently made two purchases (both Camera plus lens)
Both with trade in as part payment..pleased by both purchases and felt that a fair part exchange was made..
The staff are friendly and informative, I have used Harrison’s before, and have always been a satisfied customer.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Great price and superb

Great price and superb, friendly service, would not hesitate to use them again. Item arrived on time and well packed.

Many thanks

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Recently purchased Zeiss equipment from Harrison cameras on line. Extremely pleased with the items.
Thanks you to the team at Harrison's for their help & advice. Also speedy delivery & excellent safe packaging.

Highly recommend Harrison Cameras!

11 June 2026
Unprompted review
Rated 3 out of 5 stars

Ignore communications and use a budget courier.

Started with 5 stars - Pentax Jupiter 12x50 binoculars in stock at a good price with free (unspecified) postage. Sadly the postage turned-out to be Evri, who I avoid like the plague (in my area they leave packages outside my locked drive gates at 6 o'clock in the morning). One Star Off! I emailed Harrison Cameras immediate on receipt of their notification Evri had been asked to deliver ... a few hours after my order was made. Harrison Cameras ignored my email. Another Star Off! Fortunately, it was not pouring with rain the day Evri left my new binoculars outside my gates at 6 o'clock in the morning, for me to find at noon (there was no email update). The binoculars are excellent, but that's down to Pentax, so no stars redeemed.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Small problem with online order due to a faulty album that could not have been spotted by retailer unless packaging unwrapped.
Resolved immediately by James. Would always use this company.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

A jewel of our history

My dad was an amateur photographer, he took movies too. My brother found an old cinema film he must have taken and spliced together. I looked on the internet to find a company who could convert it onto USB. Harrison’s cameras came up. I ordered and paid online and sent my film off. I didn’t hold out too much hope as the film was over 65 years old. I received it back today with the USB and a CD. What a jewel it is, my cousins, myself and family who have passed away. I got quite emotional watching myself as a baby, moving too. I’m amazed at the quality and I’m so thankful of this company who I entrusted my priceless film to.
Thank you so much to everyone at Harrison’s cameras as you’ve made our family so happy.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Good value for money if you take…

Good value for money if you take everything into consideration - item price, quality, delivery time etc.
Not always cheapest but have never had a problem with anything i purchased & DPD delivery has always been timely.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I was left disappointed

I was left disappointed by my overall experience with this store. For a retailer dealing with cameras. I expected a more professional and reassuring purchase experience. In my view, the service did not match the standard I was hoping for, and I would be reluctant to use this store again. Based on my own experience, I would look elsewhere.

16 June 2026
Unprompted review
Harrison Cameras logo

Reply from Harrison Cameras

Dear Marco,

Thank you for taking the time to share your feedback. I am incredibly sorry to hear that your experience with us did not live up to your expectations, as we always aim to provide a highly professional and reassuring service for our customers.

As your review doesn't mention the specific details of what went wrong, I would welcome the opportunity to look into this for you personally and see how we can make things right.

Please feel free to contact me directly at sales@harrisoncameras.co.uk or call us on 0114 276 0002 with your order details.

We would love the chance to regain your trust.

Kind regards,

Michael
Harrison Cameras

Rated 1 out of 5 stars

cannot recommend this store

Unfortunately, my experience with this store was disappointing. In my opinion, the level of customer support and attention to detail was not what I would expect from a specialist retailer of cameras and security equipment. Based on my personal experience, I cannot recommend this store.

10 June 2026
Unprompted review
Harrison Cameras logo

Reply from Harrison Cameras

Dear Marcello,

Thank you for taking the time to share your feedback. I am incredibly sorry to hear that your experience with us did not live up to your expectations, as we always aim to provide a highly professional and reassuring service for our customers.

As your review doesn't mention the specific details of what went wrong, I would welcome the opportunity to look into this for you personally and see how we can make things right.

Please feel free to contact me directly at sales@harrisoncameras.co.uk or call us on 0114 276 0002 with your order details.

We would love the chance to regain your trust.

Kind regards,

Michael
Harrison Cameras

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