Harrison Cameras Reviews 

4,708
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff members who provide helpful advice and guidance when choosing equipment. Consumers consistently highlight the fantastic product selection, competitive pricing, and efficient transactions that make purchasing seamless. People also note the remarkably fast delivery times and secure packaging, ensuring items arrive in wonderful condition. However, some customers also noted frustrating issues with delivery services, mentioning problems with specific couriers leaving parcels outside in the rain or delivering to incorrect addresses. A few reviewers were additionally dissatisfied with high repair estimates or unexpected disagreements regarding product conditions during trade-ins.

What people talk about most

Product

People report positive experiences with product quality, expressing satisfaction with items arriving as... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting speedy and timely arrivals.... See more

Service

Customers report widespread satisfaction and appreciation regarding the service provided. Consumers... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, enthusiastic, and extremely... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great deals. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flawless customer service is hard to find these days and Harrison Cameras earns my 5 stars. Part exchange was very good, better price than anywhere else for used, and there's a real knowledgeable per... See more

Rated 5 out of 5 stars

Very knowledgeable staff, helped me in choosing a new camera. Mention here to those who assisted me on my 3 visits - Sian helped in explaining the different types, later Jonathan gave helpful info on... See more

Rated 5 out of 5 stars

Every thing seemed straight forward. Details of purchase were as listed. Goods arrived as promised and securley packaged. First impression on opening the package was good. The co dition of the ca... See more

Rated 5 out of 5 stars

Bought a second hand lens (15mm Summilux Leica mft) from Harrison Cameras and am absolutely delighted with all aspects of the purchase. Spoke with a rep before purchasing (to make sure still in stock... See more


Company details

  1. Photography shop
  2. Camera shop
  3. Passport Photo Processor
  4. Photo lab
  5. Photo printing service

Written by the company

Sheffield based photography shop with over 50 years experience. Photography is our passion, we love it, we learn it, and we play with it every day! Huge range of new and used photography equipment, 1000's of products on display in-store. We are a community-based business. Free customer car park


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(4,708)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service,superb item

I had been looking for quite a while for an Olympus 7-14mm f2.8 pro used. They vary in price but settled for the one from Harrison Cameras priced at £600 in excellent condition. Ordered Monday delivered Tuesday super fast delivery. When I opened the packaging I thought they had sent me a brand new lens. It was in amazing condition I could not be happier. Thank you Harrison Cameras I would thoroughly recommend you A++++

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service and competitive pricing.

Purchased a used grip accessory for my Olympus OMD E-M5 Mark 11. The item description was absolutely spot on and offered at a very reasonable price. The grip arrived in a couple of days and works as it should. Very pleased with this purchase and the service from Harrison Cameras. I'll definitely keep them in mind if I'm looking for anything else.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

All good!

I bought a ex-display lens for my camera, saved loads on the new price and the lens looks unused. It arrived quickly, well packaged, very happy customer.

7 May 2025
Unprompted review
Rated 3 out of 5 stars

Let down by Evri!

Let down by Evri!
Purchased a lens on 17th of April and as of the 26th April the Evri tracking still just states its at a sorting office.
I spoke to Harrisons who said give it a few days, however this is no use as I go on holiday today and neither Harrisons or Evri know where the parcel is. I would avoid choosing Evri as a delivery option, this is not the first time I have had an issue with them.

24 April 2025
Unprompted review
Harrison Cameras logo

Reply from Harrison Cameras

Hi Ian. I’m sorry you didn’t get your parcel in time. Thank you for your feedback, we are in the process of moving away from evri as we know they are letting us down. There will be more shipping options in the coming weeks. I know this doesn’t help your situation right now! I can only apologise!!!! Michael

Rated 4 out of 5 stars

found the particular binoculars I…

found the particular binoculars I wanted online, very happy with service: lowest price online (apart from grey market sites not paying VAT). Binoculars arrived early (morning after order I think). Free shipping. Only niggle was I didn't get the discount for signing up for news letter.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Harrison Camera's.

Harrison Camera's are the only place I purchase Camera equipment from, Ordered a new camera this morning Joanne was very helpful as always but to be fair everyone I have spoken to at Harrison's are really good.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Pleasure To Buy From

Harrison Cameras was the only dealer I could find that was selling a Leki Monopod that I had been looking for. Ordering was easy and the monopod was delivered speedily and undamaged. Simple 5*!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Plenty of gear, and great staff. Today I want to thank Natalie for solving my problem with menus not showing on my Canon R6. It's not the first time Harrison's have come through for me, helping me out without even charging. Wonderful - but rare - to meet folk who love what they do, and know what they're doing!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Service I received

I just purchased a Billingham Hadley Pro camera bag. Very pleased with the service I received and the speed of delivery. Contacted them to add to order and a very professional interaction. Could not have had a better service. Thank You

18 March 2025
Unprompted review
Rated 4 out of 5 stars

Bought a Nikon D850 on special order

Bought a Nikon D850 on special order. Caroline and Sion were super helpful, highly efficient and easy to deal with. Delivery was a lot quicker than expected and arrived un-announced on the Sunday after Christmas. Can't really beat that. I have purchased from Harrisons since the early days when Mr. Ron Harrison had a small shop over the road and I have never had cause to complain. I would have happily given 5 stars but eight weeks after I purchased said camera, still on special order it was reduced in price by £670.00. A huge reduction so I could not help but feel cheated by this, especially as a telephoto lens I had an eye on actually increased in price by around two hundred quid. Food for thought!

14 December 2024
Unprompted review

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