harrybrownlondon.com Reviews 

121
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have several Harry Brown Suits and always receive complements on them. Excellent fit and didn't need any alteration. Although im on the medium/slim body type, some of the suits are very tight in the... See more

Rated 5 out of 5 stars

Was a little apprehensive as my partner was ordering the pale green suit for our wedding and you don't get the usual choice of jacket and seperate trouser size... but it arrived and it was the nicest... See more

Company replied

Rated 5 out of 5 stars

AMAZING PRODUCTS QUALITY AND DESIGN! There suits are both affordable and comfortable and are available in a wide range of styles, colours, and sizes are accessible. Shipping was quick, and the prices... See more

Company replied

Rated 5 out of 5 stars

I ordered two suits in different sizes that both arrived with marks on them. Cotton seersucker can mark easily but Weronika went to the warehouse and found me the right size without any marks and sent... See more

Company details

  1. Formal menswear shop

Written by the company

Harry Brown London is here for your sartorial needs. Harry Brown London is the embodiment of the man about London town. Inspired by men of the silver screen who know what the sharp cut of a suit does to their presence in a room. From suits perfect for your day to day in the office, to a three piece that will work its charm at a day at the races.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(121)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class service

Top class service, quality of product and delivery.
We love Harry Brown London suits !!!

28 November 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you so much for taking your time to review our brand! We really appreciate it, and are so glad you're happy with your product.

Rated 1 out of 5 stars

Parcel delayed still not arrived

Parcel delayed still not arrived. Or a date or time of arrival.

15 November 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi John, I'm so sorry to hear that your order didn't arrive in time. Please email our customer service team at contact@harrybrownlondon.com and the team will be able to look into this for you.

Rated 5 out of 5 stars

Ordered my size but didn’t fit so had…

Ordered my size but didn’t fit so had to order size up . Delivered on time for the occasion. Sent back my first order refund straight away . Brilliant comfortable suit great quality 👍

18 September 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi Daniel, thank you so much for this great review. We are so glad you're happy with your suit!

Rated 5 out of 5 stars

Beautifully crafted 100% wool suit

Beautifully crafted 100% wool suit! Fit like a glove and HB's mail service (DHL) was very quick. HB supplies a beautiful carrying bag as well which is very helpful for travellers.
A great experience--especially when the suit was 1/2 price!

11 August 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi Daniel, thank you very much for leaving us a 5 star review! We are so glad you are pleased with your new suit. We hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Great suit

Great suit - good quality and fit!

6 August 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi James, thanks for choosing Harry Brown London for your suit - we're pleased you were able to help you find your perfect fit.

Rated 5 out of 5 stars

Great and clear!

6 August 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi Ilona, thanks for taking the time to give us some great feedback. We hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Great price.

Great price.
Great quality.
Swift delivery.

Can’t ask anything else.

Love this brand and their suits.

3 August 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We're so glad you're happy with your purchase, Roy. Thank you for taking the time to leave us a great review!

Rated 5 out of 5 stars

Great customer service

Great customer service. Goods arrived within days of purchase, returned items were refunded within days.
I will definitely use these guys again.

16 July 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thanks for such a lovely review! I've passed on your praise to the customer service team.

Rated 1 out of 5 stars

Great suit awful sizing

The suit it’s self is absolutely stunning! But your sizing system is useless. I needed a 40” jacket and 32” trousers but couldn’t get it because of your 6” sizing policy. For me to have the 40” jacket I would have had to have the 34” trousers and they drowned me. What a way to lose custom.

26 June 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi Jordan, thank you for your kind feedback about our suit quality. I'm sorry to hear that you have had difficulty with our sizing. I have noted your feedback to the team.

Rated 5 out of 5 stars

Was a little apprehensive as my partner…

Was a little apprehensive as my partner was ordering the pale green suit for our wedding and you don't get the usual choice of jacket and seperate trouser size... but it arrived and it was the nicest fitting suit he's had. He usually buys Darcy suits and this one knocked spots off for fitting and quality. Beautiful.

13 April 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi Kerrie, thank you so much for taking time to review your experience at Harry Brown. I'm so delighted to hear both you and your parter love the suit so much! We hope to see you shopping with us again soon 😊

Rated 1 out of 5 stars

I buy suits regularly

I buy suits regularly. Took me 4 days to get through to these guys on the phone. they have 1 size for jacket, waistcoat and pants. They wont let you choose the size of the waistcoat of pants differently to the jacket. Not very friendly over the phone too.

17 April 2023
Unprompted review
harrybrownlondon.com logo

Reply from harrybrownlondon.com

I'm so sorry to hear you had a bad experience shopping at Harry Brown. Certain styles of our suits come nested, meaning they have a standard 6" trouser drop from the blazer/waistcoat, but other styles are still available as separates allowing you mix and match sizes. Please may you drop an email to mia@harrybrownlondon.com explaining a little more about your phone call with the team?

Rated 5 out of 5 stars

Linen wedding suit

Quick delivery. Ordered 2 suits to edge my bets with sizing. Sent one back and quick refund.
Cant fault

2 April 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We're so happy you had a great experience shopping with us! Enjoy your suit!

Rated 3 out of 5 stars

Overpriced but nice looking waistcoat

Overpriced. I think that is how I would summarize this. It was packaged ok, no hanger, just in plastic bag. For the price perhaps it warranted better packaging.

30 March 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thanks for taking the time to leave us a review, Chris. I'm sorry you were disappointed with the packaging of this product. I'll pass on this comment to our warehouse and see what we can do to improve this in the future!

Rated 5 out of 5 stars

Great service. Beautiful suit.

It took very little time to come and it’s a beautiful suit that fits perfectly.
Thank you

5 April 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We're so glad you love your suit, Matt. Thanks for taking the time to give us some great feedback.

Rated 5 out of 5 stars

Excellent material

Excellent material, perfect fit, overall excellent suit and business management

3 April 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Julian, thank you so much for a fabulous review. We hope you love your purchase.

Rated 4 out of 5 stars

Very quick delivery.

Very quick delivery.

Quality and fit was a less than expected.

27 March 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We're so glad you received your parcel quickly. We hope you love your purchase!

Rated 5 out of 5 stars

Lovely jacket bought for my son’s…

Lovely jacket bought for my son’s birthday. He is quite difficult to please as he obviously has his own style. He absolutely loved it. Very fast delivery. First time I have bought from Harry Brown would highly recommend.

13 March 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you for writing such a kind review. We're very happy to hear that your son loved his jacket!

Rated 5 out of 5 stars

Quality of suit very good

Quality of suit very good. My first suit was to big but I was able to return without any problems.

17 March 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We are delighted to hear you enjoy your suit, we appreciate your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look