Michael at Hartford COVID supplies has always been incredibly helpful and happy to assist with any query I have. The response time from them is always the same day, and I am always made to feel like... See more
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My first order from Hartford and everything was done as they said they would, with the next-day delivery on time. Add to that a very competitive price for boxes of 20 Covid test kits, the 5 star revie... See more
Ordered 20 Covid testing kits from Hartford. There was a lot of confusion with the carrier, and delivered two day late. However, I have to say that this was nothing to do with Hartford, and the commun... See more
The customer service is superb. I had a question and got an informed, helpful and prompt reply from Michael. Extremely quick delivery. I would highly recommend
Company details
Written by the company
Established in February 2021 - we sell Aesthetics Supplies, COVID-19 products and PPE.
Contact info
4.5
Excellent
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My first order from Hartford
My first order from Hartford and everything was done as they said they would, with the next-day delivery on time. Add to that a very competitive price for boxes of 20 Covid test kits, the 5 star review i give them is justified.
17 December 2022
Price was good
Price was good. Delivery delayed by 2 days. Could have been important but not this time.
8 December 2022
Great product and excellent…
Great product and excellent communications, clearly a supplier who values customer service, a 5 star experience, thank you and well done, would highly recommend
6 December 2022
I was in bed with Covid so it’s really…
I was in bed with Covid so it’s really helpful how quickly these came and so far have been very accurate.
2 December 2022
Good price and excellent service
8 November 2022
Punctual and service good.
7 October 2022
Easy to Order and prompt delivery
10 May 2022
recommended
good value, next day delivery (from GB to NI) and perfect quality - highly recommended
2 May 2022
Unprompted review
Superb delivery & a competitive price
Superb delivery & a competitive price
First class
26 April 2022
Unprompted review
Fast and efficient
20 April 2022
Unprompted review
Good kits well packaged
Ordered 20 Covid testing kits from Hartford. There was a lot of confusion with the carrier, and delivered two day late. However, I have to say that this was nothing to do with Hartford, and the communication with them was excellent. Great customer service.
14 April 2022
Unprompted review
Arrived late
12 April 2022
Unprompted review
Reply from Hartford Health Supplies
Hi Tim,
Sorry that your delivery arrived late. Your parcel was meant to be delivered on Friday the 8th of April on the expected schedule but UPS issued a tracking update that same morning at 9:09am informing there were delays at your local depot and that the parcel would be delayed. UPS - like many Next Day Couriers besides Royal Mail - is usually a Monday to Friday service unless a Saturday delivery option is paid for. We are disappointed as you will have been that given the issue was with their network they did not attempt to deliver on the Saturday to minimise the inconvenience to you. We saw the item was delivered on the next working day Monday 11/4 at 11:33am and we automatically refunded the postage charge paid that same day. We apologise for this delivery issue, we appreciate the weekend gap added to the inconvenience and will seek clarification with UPS on what their policies are when this happens and how we can rectify better in the future.
Kind regards
Michael
Hartford Covid Supplies
orders@hartfordcovidsupplies.co.uk
Great Service and a good competitive…
Great Service and a good competitive price, I will purchase again in the future.
11 April 2022
Good and honest
9 April 2022
First class customer service!!!
5 April 2022
Unprompted review
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