Harvey Cooper Cars Reviews 

730
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company when purchasing their vehicles. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and welcoming, ensuring that every visitor feels valued and completely at ease from the moment they arrive. Consumers often note that the entire purchasing journey is entirely straightforward and hassle-free, featuring absolutely no aggressive or high-pressure sales tactics. Buyers also deeply appreciate the immaculate condition and stunning presentation of the cars displayed in the showroom. People consistently highlight that communication remains clear, responsive, and efficient throughout every single step, making handovers exceptionally smooth and reassuring.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional and approachable... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and non-pressured... See more

Product

Customers report great satisfaction and delight with the product quality. Reviewers frequently mention that... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall experience as smooth and... See more

User experience

People report overwhelmingly positive experiences with the user experience, describing the car-buying process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Chris Parry, who was superb from start to finish. Excellent communication, very prompt always to respond. He was very thorough on all aspects of the purchase, explaining everything very... See more

Company replied

Rated 5 out of 5 stars

Having spent endless days and weeks trawling through Auto Trader we decided that we simply needed to focus on the right dealer who, we concluded, would naturally have the right car for us. We acted o... See more

Company replied

Rated 5 out of 5 stars

Don't do many reviews but this deserves one. Just got home from a worthwhile 200 mile round trip. From first telephone contact to purchase these guys are first class. Friendly, informative... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I am based in Germany and made contact with Nick Hall by phone. The interaction was second to none. His knowledge of the car and professional dedication to my needs were wha... See more

Company replied


Company details

  1. #3 of 88 best companies in Car dealer

Written by the company

Whether you’re at Harvey Cooper Cars to buy something special or just to have a little browse, we want your experience as our customer, to be personal and leave you wanting to come back. We aim to do everything we can to make the process of buying your car as enjoyable and hassle-free as possible. We offer a wide range of carefully selected, quality, premium used cars. We take pride in being able to guide each of every one of our customers, whether new or returning, through every part of the buying and financing process making the journey of purchasing your car easy and enjoyable. Our success has come from all the staff and customers who have made Harvey Cooper Cars what it is today – and to everyone, we say thank you.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

730 reviews

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5.0

All reviews

(730)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Easy transactions. Friendly and helpful staff.

1 August 2024
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Gary,

Thank you for your great comments. We are so pleased you enjoyed your experience and we hope we get to look after you again in the future.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Nick was professional and genuine throughout, I couldn’t recommend Harvey Cooper Cars enough.

25 July 2024
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Reply from Harvey Cooper Cars

Hi Chris,


Thank you for your amazing comments.
Nothing means more to us, then to know you are happy with your car and your experience. Nick really enjoyed taking care of your throughout your purchase and we would love to keep looking after you for many years to come. Enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

Recommendation

This is the second car we have purchased from Harvey Cooper & we would not hesitate to recommend the company. The team (especially Nick & Evan)) are approachable, polite & knowledgeable & are happy to answer any questions. The team are also good at keeping you informed throughout the buying process.

24 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Phil,

Your comments about your experience are a joy to read and mean a lot to us. We were delighted when we heard you were returning back to us and as before, you were a sincere pleasure to look after. We hope you are enjoying your latest purchase and we cannot wait to see you again, hopefully for car no 3!

Rated 5 out of 5 stars

Sold a x3 to Harvey cooper cars and…

Sold a x3 to Harvey cooper cars and great price and service and even picked car up and the guy Evan who picked the car up was so professional and polite and explained everything great guy

22 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi John,

Thank you for taking the time to leave this wonderful review. We are delighted you chose us to look after you when selling your beautiful car. Evan passes his thanks back to you for being a joy to look after throughout and we would all be thrilled to welcome you back to us again in the future!

Rated 5 out of 5 stars

Seamless from start to finish

Seamless from start to finish. Appropriate and sensible communication informing me exactly when my vehicle would be collected. Knowledgable and helpful Evan arrived when he said he would and after a short survey promptly informed everything was as it should be. Payment arrived within minutes and Evan helped me through the paperwork.

11 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Howard,

Thank you for your wonderful comments. What a pleasure it was to look after you and thank you for selling us your beautiful car. Whether you are buying for selling in the future, we would love to look after you again, so do let us know if there is anything you need.

Rated 5 out of 5 stars

Very friendly staff good communications…

Very friendly staff good communications and fast service from nick

16 July 2024
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Reply from Harvey Cooper Cars

Hi George,

Thank you for your wonderful comments. We are so pleased you enjoyed your experience when purchasing that great car of yours, from Nick.
You were a pleasure to deal with and we hope we get to look after you again in the future!

Rated 5 out of 5 stars

Great service

Great service
Had great service from Nick from start to finish, from my initial enquiry to picking up my new car.
Actually everyone at the branch I came into contact with was extremely helpful.
First class and wouldn't hesitate to recommend.

11 July 2024
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Reply from Harvey Cooper Cars

Hi Craig,

Thank you for your wonderful review. Your comments are a joy to read and we are delighted you feel this way about your experience. Nick and the team really enjoyed taking care of you throughout your purchase and thought you were a pleasure to deal with.
Enjoy that amazing car of yours and we hope we get to look after you for many years to come!

Rated 5 out of 5 stars

Had been looking for a Mini Cooper S Covertible

Had been looking for a Mini Cooper S Convertible and my searches came across Harvey Cooper Cars and found a Mini John Cooper Works in stock that matched my requirements perfectly (Colour, Spec, mileage and at a good price). On visiting the showroom we were met by Marc Eccles, who could not have been more helpful in dealing with our visit. With absolutely no sales pressure we were made very comfortable in our visit with a full look over the car of interest followed by a test drive, following which I decided to purchase.

Marc, carried out the sales contract in a friendly and professional manner explaining all aspects in an easy to understand format, with a date for the car collection being mutually agreed upon, with my collection on the due date which included a comprehensive handover.

In summary, I found the whole process a comfortable experience and would consider Harvey Cooper Cars for any future change of car. A job well done!!!

Regards

Michael Lee

11 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Michael,

Thank you for taking the time to leave this wonderful review. Your comments mean a lot to us and we are delighted you were happy with the service you received from Marc and the team, throughout your purchase.
Marc really enjoyed taking care of you and it would be a pleasure to look after you again in the future.

Enjoy that great car of yours and do let us know if there is anything you need.

Rated 5 out of 5 stars

Sold my BMW on PCP!!

I sold my PCP car yesterday to Harvey Cooper Cars via Motorway. It was a pleasant experience, I got exactly what was quoted to me beforehand so can't really complain.

Evan, came to collect my car, he was very professional, polite and all around a great guy. He really knows how to put you at ease. As the car was on PCP, he constantly kept assuring me that only once the car's finances were settled and I was happy that they would take my car from me.

As a fellow car guy and BMW enthusiasts we also had some great chats about cars we liked while all of the finances were getting sorted in the background.

They are a genuine company and have some really friendly employees.

Would highly recommend them!

Amit

8 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Amit,

Thank you for your wonderful comments and thank you for selling us your beautiful car. Evan really enjoyed meeting you and wants you to know what a pleasure it was to look after you.

Whether you are buying for selling in the future, we would love to look after you again, so do let us know if there is anything you need!

Rated 5 out of 5 stars

2098765

No I am new i am working

5 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Thank you for rating us so highly. We really appreciate it.

Rated 5 out of 5 stars

Sold my car to dealer via Motorway

Sold my car to dealer via Motorway. The car was collected by Evan as agreed and in time. Evan was very professional and made me feel at ease. Funds were paid quickly and efficiently. Very professional service

4 July 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi David,

Thank you for your kind comments. We are so pleased you were happy with the service you received from Evan and our Buying team, when selling us your beautiful car.
We hope we have the pleasure again, so please do let us know if there is anything you need in the future.

Rated 5 out of 5 stars

Audi TT…

The service provided by the salesman Marc and the entire team at Harvey Cooper Cars was excellent. The car we looked at was presented immaculately, we had a long test drive and agreed a good price for our old vehicle. They took care of transferring our registration number from our old vehicle and collected our new car the following weekend. I can highly recommend Harvey Cooper Cars and will definitely be back in future

30 June 2024
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Reply from Harvey Cooper Cars

Hi Richard,

Thank you for taking the time to leave this wonderful review.

Your comments mean a lot to us and we couldn't be happier to hear you feel this way about your experience. Marc passes his thanks back to you for being a joy to look after and we would love the pleasure of looking after you again in the future!

We hope you are enjoying that gorgeous car of yours - please let us know if there is anything you need!

Rated 5 out of 5 stars

Highly recommended

Nick was very helpful and informative throughout the process of exchanging our car to purchase a Audi Q3.

Would definitely recommend good service and friendly to deal with.

Thanks Stuart and Betheni

23 May 2024
Unprompted review
Harvey Cooper Cars logo

Reply from Harvey Cooper Cars

Hi Stuart and Betheni,

Thank you for your wonderful comments. We are so pleased you enjoyed your experience when purchasing your beautiful car.
You were both a pleasure to look after and we hope we see you again, very soon!

Rated 5 out of 5 stars

Great Company to Deal with. From my initial contact to the moment I…

From my initial contact to the moment I collected my car, I found this process very straightforward. I would like to thank Marc and the whole team at Harvey Cooper Cars for their high level of professionalism.

28 June 2024
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Reply from Harvey Cooper Cars

Hi Iain,

Thank you for taking the time to leave this great review.
Your comments mean a lot to us and we are delighted you were happy with the service you received from Marc and the team throughout your purchase.

It would be a pleasure to look after you again in the future, so do let us know if there is ever anything you need!

Rated 5 out of 5 stars

Exemplary Customer Service

We recently purchased a vehicle from Harvey Cooper Cars and were assisted from start to finish by Nick Hall. After a less than satisfactory experience at another dealership we were made to feel valued and cared for by Nick. From our first phone call it was refreshing to speak to someone who always had our best interests at heart and wanted the best outcome for us. Even after every twist and turn in our journey, Nick was unwavering and helped to find resolutions for every bump in the road. It is abundantly clear that they place customer service in high regard as we were picked up from the station after our 2 and a half hour train journey by Evan. Evan was very professional and welcoming whilst also being very knowledgeable himself, placing our minds at ease about our purchase. At the dealership Nick made sure to explain everything concisely and provided us with plenty of time to come to a decision. Always open to questions which he answered with ease due to his wealth of knowledge on the vehicle and relevant packages (Williams Paint Protection, Warranty etc), whilst also entertaining not so relevant conversations on supercar meets, hypercars etc. Nick and Evan both went above and beyond for us and also truly showed that 'Harvey Cooper Cars only sell cars that they themselves would be happy to purchase' as Nick put it so eloquently. I cannot recommend them enough to anyone looking to purchase a new vehicle.

18 June 2024
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Reply from Harvey Cooper Cars

Hi Ankit,

Thank you for this wonderful review!

Your recommendation and your comments have made the whole team smile and we couldn't be happier to hear you feel this way about your experience. It was a sincere joy for Nick and Evan to look after you and we would love to welcome you back to us again, when the time is right in the future.

Enjoy every moment in that stunning car of yours and please do not hesitate to let us know if there is anything you need.

Rated 5 out of 5 stars

Faultless Professional Service

Sold my car via Motorway and purchased by Harvey Cooper Cars. Very prompt communication and professional service from all the members of staff I engaged with. I was very impressed with Evan, who collected the vehicle within two working days and was very professional upon collection.

25 June 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Mary,

Thank you for your kind comments. We are so pleased you were happy with the service you received from Evan when selling your beautiful car.
We hope we have the pleasure again, so please do let us know if there is anything you need in the future.

Rated 5 out of 5 stars

We enquired about a car and Craig…

We enquired about a car and Craig opened up on a Sunday for us to view it
That certainly was above and beyond as at that time they normally would be closed.
Very Friendly, professional, gave us time to look at the car on our own without any pressure to purchase.
We wanted to think about it and returned 14 th July and purchased a VW GOLF
Nick arranged all the transfers of number plate car tax etc so hassle free for us
Collected the car 21st absolutely delighted with the car excellent service would definitely recommend

21 June 2024
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Reply from Harvey Cooper Cars

Hi Sue,

Thank you for your amazing comments. Nothing means more to us, then to know you are happy with your car and your experience. Both Craig and Nick really enjoyed taking care of your throughout your purchase and we would love to keep looking after you for many years to come.

Enjoy that fantastic car of yours (a great choice by the way) and hopefully we will see you again soon!

Rated 5 out of 5 stars

Very professional polite and kept me…

Very professional polite and kept me informed throughout the day as to what was happening and how things would proceed many thanks Evan

19 June 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Kenny,

Thank you for your wonderful review. We couldn't be happier to hear you feel this way about your experience. We are so pleased you felt well looked after by Evan throughout and we hope we can take care of you again in the future.

Whether you are buying or selling a car in the future, if there is anything you need, you must let us know!

Rated 5 out of 5 stars

Great experience

Nick was a pleasure to deal with from start to finish.
We would recommend always

Thanks again Nick for supplying a fantastic car and service.
Paul and Emma

16 June 2024
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Reply from Harvey Cooper Cars

Hi Paul and Emma,

Thank you for taking the time to leave this wonderful review.
Your comments mean a lot to us and we are delighted you were happy with the service you received from Nick throughout your purchase.

It would be a pleasure to look after you again in the future, so do let us know if there is ever anything you need!

Rated 5 out of 5 stars

The guys at Harvey Cooper were amazing…

The guys at Harvey Cooper were amazing and a special thanks to Marc for all his help. Absolutely in love with my Mini.

10 June 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Holly,

Thank you for your great comments. We are delighted to know how much you enjoyed your experience and we are so pleased you love your gorgeous new car. Enjoy! And we hope we see you again in the future.

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