Work ok, admin procedures not so ok
The work seems ok: commissioning a boiler, which is what was requested over the phone. I was quoted £75. But that climbed to £200 just before the engineers arrived, due to the distance they needed to travel. They got their wires crossed, apparently and, given other reviews, I'd have expected considerably better administration. No apology, either, the excuse being an inexperienced staff member. Disappointing!



