Harvey Norman Ireland - Carrickmines Reviews 

1,092
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

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4.4

All reviews

(1,092)

9,001 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant staff and good efficient service

We were served by a lovely young man called Conor who was of huge help and had good knowledge which helped us in our choice of tv...when the tv was not available at his store he arranged for us to pick up one at another store that had 1 in stock....great service

20 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Patricia,

We are delighted to hear about your excellent experience and that our team member's knowledge and helpfulness made choosing your TV a pleasant experience. It's wonderful that they arranged for you to pick up the TV at another store. Thank you for your wonderful feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

I am happy with the delivery service

I am happy with the delivery service. It was so quick!

18 July 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Isaac,

We're so glad to hear that you were happy with our delivery service and that it was quick! Thank you for sharing your positive experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Purchased a Shark cordless vacuum…

Purchased a Shark cordless vacuum cleaner today 22/7/26.
Conor D assisted. He gave a comprehensive explanation of the product and it's accessories to ensure it was what we required. He went above and beyond in carrying the item to our car. Outstanding service from Conor.

22 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sam,

We are delighted to hear about your positive experience with your recent purchase! It's wonderful to know that our team provided such comprehensive explanations and went above and beyond to assist you. Thank you for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fast efficient online purchase and…

Fast efficient online purchase and seamless collection

14 July 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Kevin,

We're so glad to hear that your online purchase was efficient and that the collection process was seamless for you. Thank you for sharing your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent

Excellent service as always. Click and collect very easy and straightforward

17 July 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Shanna,

We're so pleased to hear that our click and collect service was easy and straightforward for you. Thank you for your kind words and positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Always lovely delivery guys

Always lovely delivery guys . They are so very helpful when they are putting my delivery in my home

14 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Adrianne,

We are so pleased to hear that our delivery team was helpful and that you had a lovely experience with them. We appreciate you sharing your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great Service

Great Service, from the shop to the delivery. Very knowledgeable staff. The delivery guys rang ahead and arrived exactly as said. Installed the product without any fuss and were pleasant- but professional,
Well Done HN

14 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Billy,

We're so pleased to hear you received great service from our team, from the shop to the delivery. It's wonderful that our staff was knowledgeable and our delivery team communicated well and installed your product efficiently and professionally.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Good response to the sale issue

Good response to my issue with the sale including delivery of the correct water filter and collection of the original by DPD.

10 July 2026
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Reply from Harvey Norman Ireland - Carrickmines

Hi Tara,

We're so glad to hear we could resolve the issue with your sale and ensure you received the correct water filter promptly. We appreciate your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very efficient and good quality

Very efficient and good quality, relating to two recent purchases. Very helpful instore service for a sofa bed required urgently. Online purchase of stroller was delivered in good time and is perfect.

7 July 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi There,

We're delighted to hear about your positive experiences with your recent purchases! It's wonderful that our in-store service was helpful for your urgent sofa bed need and that your online stroller order was delivered promptly and is perfect.

Kind Regards,
Conor

Rated 5 out of 5 stars

Ana in the photo printing department…

Ana in the photo printing department was so helpful. Not only does she know her job but she has wonderful personal skill & was able to explain simple to me ( an old computer illiterate woman) how the system worked. She is an asset to the store & I hope they know what a special person she is.

14 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jane,

We are so delighted to hear about your positive experience with our team member in the photo printing department. It's wonderful that they were so helpful and explained the system clearly. We appreciate your kind words.

Kind Regards,
Conor

Rated 5 out of 5 stars

The staff attention especially Linus

The staff attention especially Linus. He understood what we needed and went out of his way to find the fitted sheets for us.

14 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Michael,

We are so glad to hear that a member of our staff provided you with such excellent service. It's wonderful to know they understood your needs and went above and beyond.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great fast service

Great fast service

7 July 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Aidan from Photocentre

Aidan from Photocentre was fantastic,patient and very understanding of my dyslexia.

12 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Orna,

We are so happy to hear that our staff member was fantastic, patient, and very understanding. Thank you for sharing your positive experience!

Kind Regards,
Conor

Rated 5 out of 5 stars

I had a fabulous lady called Ger look…

I had a fabulous lady called Ger look after me this morning in the Carrickmines store, she was so honest & helpful. Harvey Norman are very lucky to have her on staff. Thank you Ger!

12 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're so happy to hear you had such a positive experience in our Carrickmines store! It's wonderful that one of our team members provided such honest and helpful service. Thank you for your kind words!

Kind Regards,
Conor

Rated 5 out of 5 stars

Very good range of choices in the bedding department.

Very good range of choices
Very good help from sales staff
Delivery exactly as requested.

9 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Henry,

We're so happy you found a great range of choices and received excellent help from our sales staff. We're also glad your delivery was exactly as requested.

Kind Regards,
Conor

Rated 5 out of 5 stars

Excellent delivery and…

Excellent delivery and installation.Installation team were fantastic

9 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Grace ,

We are so happy to hear that your delivery and installation were excellent and that our installation team was fantastic! We appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Allowed nominated day delivery

Allowed nominated day delivery.
Delivery driver on time on the day.
Helpful staff in store.
Great, stress free experience.
Would definitely recommend.

10 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Niamh,

We're so pleased to hear that your delivery was on time and that our in-store staff were helpful. It's wonderful to know you had a great, stress-free experience!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Product I had ordered for Click and…

Product I had ordered for Click and Collect was packed and ready. It was also 25% cheaper than the same product in other stores. Staff member was also very helpful and courteous.

2 July 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Robert,

We're delighted to hear your Click and Collect order was ready and that you found our pricing competitive. It's also wonderful to know our staff provided helpful and courteous service. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Failure

Three sofas later, and they still couldn't get our order right. We placed the order in December 2025, and by July it still hadn't been delivered correctly or in a condition that should have been acceptable for sale.

The first two sofas arrived in the wrong colour. The third arrived with blue pen marks and stains, despite us being told it was brand new.

I would avoid Harvey Norman based on our experience. We purchased from the Carrickmines store and won't be buying from them again. Although we eventually received a refund, we had to chase it ourselves every step of the way. Overall, the level of customer service and quality control was extremely disappointing.

4 July 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Aaron,

We are truly sorry to hear about the extremely disappointing experience you had with your sofa order. We understand your frustration with the repeated issues regarding incorrect colours and the condition of the third sofa, especially after waiting for so long. We also regret that you had to chase the refund yourself. Your feedback on our customer service and quality control is very concerning, and we appreciate you bringing these matters to our attention. If we can assist you further, please email the details to our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ordered online

Ordered online, it was seamless and the product arrived expendiously and exactly as described

29 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Barry,

We're so happy to hear that your online ordering was seamless and that your product arrived quickly and exactly as described!

Kind Regards,
Kevin

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