Very happy indeed. The guys turned up on time, despite being very busy. They were efficient, helpful and friendly and did an excellent job. They went the extra mile to make sure everything fitted perf... See more
Company replied
Location
Switch locationUnit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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See what reviewers are saying
Kitted out my house in Harvey Norman castlebar. They gave us incorrect information about an extractor fan forcing us to run the pipe after our kitchen was installed. Also the extractor fan arrived dam... See more
Company replied
I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more
Company replied
Visited Harvey Norman Castlebar on 9th Sep and was served by Aamir. Really great customer service - very friendly, patient and knowledgeable. He took time to explain all the options, no rush at all... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Computer & Accessories store
- Homewares Shop
- Mobile Phone Shop
- Washing Machine & Dryer Shop
About Harvey Norman Ireland - Castlebar
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland
- 094 9063900
4.2
Great
296 reviews
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Very happy indeed
Very happy indeed. The guys turned up on time, despite being very busy. They were efficient, helpful and friendly and did an excellent job. They went the extra mile to make sure everything fitted perfectly and that we were happy with our new oven. They were also super neat and respectful too. Fabulous service, thank you 🙏 ☺️
4 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Mo,
We are delighted to hear about your positive installation experience. It is wonderful to know that our team arrived on time, worked efficiently, and took such great care to ensure your new appliance was fitted perfectly and your home was left tidy. Thank you so much for sharing your kind feedback.
Kind Regards,
Kevin
Great communication & fast delivery A+++
26 October 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Grad,
We are delighted to hear that you experienced excellent communication and received your order so quickly. Thank you so much for sharing your wonderful feedback with us!
Kind Regards,
Adam
Aamir was very helpful and ensured he…
Aamir was very helpful and ensured he gave me the best price possible on a new TV.
1 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Cian,
We are delighted to hear that our team member was so supportive and made sure you received an excellent deal on your purchase. Thank you for sharing your wonderful experience with us!
Kind Regards,
Kevin
Late delivery
Fridgefreezer is fine, the delivery guys were superb. My biggest complaint is I bought it online on the 12/10/26 and the site said it would be delivered on the 14/10/26 It came on the 20/10/26. I lost everything in the old Fridgefreezer. Not happy.
20 October 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Tommy,
Thank you for sharing your feedback. We appreciate you highlighting our delivery team, but we are very sorry for the delay in your shipment and the loss of your food. We are reviewing our scheduling system to ensure our delivery dates are accurate.
Kind Regards,
Kevin
Apple air pods
I ordered my apple air pods online on 21/10/26 and paid €6.99 extra for standard delivery and they still haven’t been delivered . I rang the Castlebar store yesterday and the girl who is dealing with the order wasn’t in and no one else had any update. Not impressed at all ,still waiting eight days later. I’d have walked to Castlebar and back in that time . Very disillusioned customer!!
21 October 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Daphne Mc Grath,
We are deeply sorry to hear about the delay in receiving your order and the frustration this has caused, especially after paying for standard delivery. It is very disappointing to learn that you were unable to get a helpful update when contacting the store. We completely understand your disillusionment with this experience and the inconvenience of waiting eight days without answers. We are looking into this delivery issue and the communication breakdown with our team to ensure it is addressed immediately.
Kind Regards,
Victoria
Kitted out my house in Harvey Norman…
Kitted out my house in Harvey Norman castlebar. They gave us incorrect information about an extractor fan forcing us to run the pipe after our kitchen was installed. Also the extractor fan arrived damaged. We waited 2 months for a replacement and after no sign we were forced to buy one elsewhere and get a refund. They also messed up our washer+ dryers + dishwasher, forcing us to get different ones after the sold the ones assigned to us.
23 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi there,
We are incredibly sorry to hear about the series of frustrating issues you experienced with your kitchen appliances and the incorrect information provided by our team. It is deeply disappointing to learn about the delays with your extractor fan and the mix-up regarding your washer, dryer, and dishwasher, especially during such an important project as fitting out your home. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to look into this matter further to understand what went wrong and to help prevent this from happening to others. Please reach out to our customer service team with your order details so we can investigate this situation for you.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Kevin
Nelson was extremely inteligent and…
Nelson was extremely inteligent and patient during survey for right equippment. He did not push, his advice and prefesianlism definitely is worth attention in salary review
17 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Marcin,
We are so pleased to hear about your great experience! It is wonderful to know that our team member was knowledgeable, patient, and professional while helping you find the right equipment without any pressure. We truly appreciate you taking the time to share your kind feedback with us!
Kind Regards,
Kevin
Went to buy a phone..staff least…
Went to buy a phone..staff least bothered to attend new customers.also attitude like buy if u want as I asked about the comparison of a phone and answer was more the money better the phone,which I already know..poor
sales.
13 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Roshan ,
Thank you for your feedback. We regret that our team seemed unhelpful and provided overly simplistic product advice. Please email the details of this experience to our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Aamir was extremely helpfull and proved…
Aamir was extremely helpfull and proved his expertise and experience in Harvey Norman. He supported us purchasing for a whole kitchen fit out and we will definitely be back to Harvey norman and Aamir
26 September 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi JohnJoe,
We are so pleased to hear about your positive experience! It is wonderful to know that our team member's expertise and support made your full kitchen fit-out purchase such a success. We appreciate your wonderful feedback and look forward to welcoming you back again in the future.
Kind Regards,
Kevin
I visited the Castlebar store to buy a LG remote, Aamir looked after me. It was just a remote control but he went above and beyond that day. I genuinely left feeling so happy!
I visited the Castlebar store to buy a LG remote, Aamir looked after me. It was just a remote control but he went above and beyond that day. I genuinely left feeling so happy and got sorted with a remote!
3 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Bridget,
It is wonderful to hear how helpful the team was during your visit to our store. We always strive to provide exceptional service no matter how big or small the request, and we are so glad you left feeling happy and fully taken care of.
Kind Regards,
Kevin
Very informative
Very informative, polite salesman Praful.
He allowed me to make an educated choice on which device suited my requirements.
26 September 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Ashling,
We are so pleased to hear that our team member was informative and polite. We're glad they helped you make an educated choice that suited your requirements. Thank you for your kind feedback!
Kind Regards,
Kevin
Excellent service from Aamir
“Really happy with my experience at Harvey Norman. Aamir was very helpful, friendly and professional throughout. He took the time to explain everything clearly and made the whole process easy and stress-free. Great customer service and a credit to the company. Thank you, Aamir!”
18 August 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Yvonne,
We are so pleased to hear about your excellent experience with our team member. It's wonderful that they were helpful, friendly, and professional, making the process easy and stress-free. We appreciate your kind words!
Kind Regards,
Kevin
Excellent service from Aamir at Castlebar store
Visited Harvey Norman Castlebar on 9th Sep and was served by Aamir. Really great customer service - very friendly, patient and knowledgeable.
He took time to explain all the options, no rush at all, and helped me choose the right product for my budget. Made the whole order and delivery process very easy.
Best service I've had in a long time. Thanks Aamir!
9 September 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Umar,
We are so pleased to hear about your excellent experience with our team member in the Castlebar store. It's wonderful that they were friendly, patient, and knowledgeable, helping you choose the right product for your budget. We appreciate your kind words.
Kind Regards,
Kevin
The service between ordering the tv and…
The service between ordering the tv and it being delivered was unbelievable. I ordered on the Sunday and it came on the Tuesday
7 September 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Killian,
We are delighted to hear that the delivery of your recent TV order was so prompt and efficient. We appreciate you sharing your positive experience with us.
Many thanks,
Katie.
Absolutley disgusted to find we…
Absolutley disgusted to find we purchased a laptop for over €1000 and it doesn't come with a Charger!!! An essential part of the equipment, no you have to spend another €79 to get a charger!!! Rip off Ireland at its finest. That's like me selling a cup of tea out of a bottomless cup in my cafe!!!! Pointless...We have had to return two other chargers that haven't been suitable for another laptop!! again sold a laptop that doesn't have a replacement charger...so what do I do now...buy another new laptop!!! Im disgusted, Im not blaming the sales man he was only doing what he is told to do.
7 September 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Thelma,
Thank you so much for taking the time to leave this review. We are sorry to hear this, can you e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Exceptional service
The service provided by Nelson in the Castlebar shop was exceptional, rarely have I left a retail premises being so satisfied with my transaction.
7 September 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi there,
We're so glad to hear about your exceptional experience with our team in Castlebar! We truly appreciate your kind words and positive feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Castlebar
Hi there,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
HELPFUL AND UNDERSTANDING STAFF MEMBER
24 July 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Desmond,
We appreciate you taking the time to leave this review. We are so glad to hear about the helpfulness and understanding of our staff!
Kind Regards,
Victoria
Very professional service from purchase…
Very professional service from purchase to delivery
Excellent staff
22 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi there,
We are so happy to hear you received professional service from purchase to delivery and found our staff excellent. We appreciate your positive feedback!
Kind Regards,
Victoria
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