Harvey Norman Ireland - Cork Reviews 

608
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Paul and Jamie just installed new dishwasher. Very friendly and job done quickly and with no issues... Highly recommend

Rated 5 out of 5 stars

Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.

Company replied

Rated 4 out of 5 stars

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more

Company replied

Rated 5 out of 5 stars

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(608)

8,975 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great experience at Kinsale rd!

Always a great experience at Kinsale rd!

24 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Niamh,

We're glad you enjoyed your experience on Kinsale rd! Thank you for your positive feedback; we appreciate it a lot.

Many thanks,
Katie

Rated 5 out of 5 stars

Delivery and installation guys were…

Delivery and installation guys were excellent. They arrived when they said they would. 5 stars.

25 April 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Gerard,

We're happy to hear that our delivery and installation team provided you with excellent service and arrived on time. Thank you for your positive feedback!

Many thanks,
Katie

Rated 5 out of 5 stars
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Weina,

We appreciate you taking time to share your experience. We are happy to hear that our shop staff were helpful to you during your visit.

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic Deborah!!

Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.

17 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Madhur,

We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback and are glad we could help you find what you needed.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great customer service

Great customer service. Ordered on a Saturday evening and my item was delivered on Tuesday morning.

14 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Catherine,

We're happy to hear that you received great customer service and a timely delivery! Thank you for your positive feedback; we appreciate it a lot.

Kind Regards,
James

Rated 5 out of 5 stars

Professional and prompt

The delivery was swift, on time, done by experienced and expert people. They installed our dishwasher precisely, with attention to detail. And they were friendly , polite, and even a little amusing. Kudos, Harvey Norman !

21 April 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear the delivery was swift and on time, completed by experienced people. It's great to know our team installed your dishwasher precisely, with attention to detail, while being friendly and polite. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

MY LOCAL SHOP DID NOT HAVE THE ITEM…

MY LOCAL SHOP DID NOT HAVE THE ITEM THAT I WANTED BUT WAS DELIVERED FROM ANOTHER OUTLET AND I GOT A TEXT WITHIN THREE DAYS TO COME AND COLLECT IT
EXCELLENT SERVICE WILL SHOP AGAIN
CHRIS

18 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Claire,

We're happy to hear that we could get the item you wanted from another location! It's great to know you were pleased with the quick delivery and will shop with us again. Thanks for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, & quick delivery.

10 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Oliver,

We appreciate your positive feedback and are so happy that you found us easy to deal with and that our delivery was quick!

Many thanks,
Katie.

Rated 1 out of 5 stars

Customer service isn’t great to be…

Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy with an attitude when I asked for help. I then got a callback from someone saying they couldn’t deliver today and it would be next week.

18 April 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Paul,

We appreciate you bringing this to our attention. We're very sorry to hear about the poor service and delivery issues you experienced. We'll review this internally with the relevant teams with regards to the delay on your order. Thanks for your feedback.

Kind Regards,
James

Rated 3 out of 5 stars

The delivery team were great

The delivery team were great, helpful . However the cooker ended up with scratches on the steel finish and the " customer service " couldn't have been worse

10 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hello,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we will have this investigated?

Many thanks,
Katie.

Rated 4 out of 5 stars

I was able to collect the Product next…

I was able to collect the Product next day . I would have liked to use the option to have it brought to my car as I've mobility issues but this wasn't working on the day for technical reasons. But the pleasant assistant did carry it out for me

7 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Elma,

We're glad you were able to collect your product quickly. We regret that the car service option was unavailable due to technical issues and appreciate the assistant's help. We'll look into the technical problems. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman are always very helpful

Harvey Norman are always very helpful

5 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Margaret,

We appreciate you sharing your positive experience with us! We are so glad to hear that you find our team helpful.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Baskar,

We appreciate you taking the time to leave us this great review. We're so happy to hear you received your delivery on time.

Kind Regards,
James

Rated 5 out of 5 stars

Excellent service

Excellent service. Purchased a power bank which was more expensive than another store, explained this to the manager who reimbursed balance of cost immediately. Great store will definitely recommend.

1 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear that you received excellent service and appreciate the feedback that team were able to successfully price match the product for you. We're glad you enjoyed your experience and thank you for the recommendation!

Kind Regards,
James

Rated 4 out of 5 stars

Very quick restocking item to pick up…

Very quick restocking item to pick up in shop.

1 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Steve,

We're happy to hear that you received your item quickly! Thank you for your positive feedback; we appreciate it a lot.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick service

31 March 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Mark,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Must note that I was unable to search for the product I bought. I only found it through a Google search.

26 March 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Nadia,

We're glad you received your order quickly. We appreciate you letting us know about the search issue; we'll look into this with the relevant teams.

Kind Regards,
James

Rated 5 out of 5 stars

Alex and Ian were very kind and helpful…

Alex and Ian were very kind and helpful and also professional. I would recommend them to anyone.

2 April 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Caroline,

We're happy to hear that you found our team members kind, helpful, and professional. We appreciate your recommendation and thank you for your feedback!

Kind Regards,
James

Rated 1 out of 5 stars

Product delay

After ordering got an email of a week delay. Then no information. Called several times and finally when called after one and half months someone told that product reached the shop but was not processed.

31 March 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Tan,

We regret to hear about the delay and lack of communication regarding your order. We appreciate your feedback and will look into this with the relevant teams as to why your order wasn't processed promptly.

Kind Regards,
James

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