After visiting Harvey Norman's Beds Department at least four or five times with my wife, we can honestly say that Netto and Nicole Macken deserve a special mention. Every single time we walked in,... See more
Company replied
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After visiting Harvey Norman's Beds Department at least four or five times with my wife, we can honestly say that Netto and Nicole Macken deserve a special mention. Every single time we walked in,... See more
Company replied
Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more
Company replied
Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... See more
Company replied
Written by the company

Written by the company

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a floor model fridge freezer and it was taken from the showroom and extremely well wrapped for the journey to my home. The Two delivery men were extremely professional and helpful. I thought I had an issue with the fridge freezer and rang Harvey norman Fonthill and Brendan who answered the call was brilliant, problem resolved .
Unlike Powercity who will never pick up your call.
100% satisfied, thanks HN for a fantastic service.

Reply from Harvey Norman Ireland - Fonthill
I placed my order in the last week of January (around 30th January) and was promised delivery by the first or second week of March at the latest. Based on this assurance, I moved to my new place on 7th March but unfortunately I had to sleep on the floor for next 1 month. What followed was nothing but constant delays, false assurances, and complete lack of accountability.
Despite repeated calls and even visiting the store in person, no one could provide a clear or honest delivery timeline. Every interaction felt like I was being misled just to keep me waiting.
After several follow-ups, I was finally told the order would be delivered on 3rd /4th April. I specifically questioned this, as it was around Good Friday, and asked for confirmation. I was confidently assured that it would not be an issue and that delivery would definitely happen before Easter.
That turned out to be completely false.
The order was only delivered on 7th April which is over a month later than promised. This level of delay, combined with the repeated misinformation, is completely unacceptable.
The entire experience was frustrating, unprofessional, and a complete waste of time. The product itself is okay but nothing exceptional and certainly not worth the hassle or the wait.
I will never shop from HarveyNorman again and will never advise others to shop from here.

Reply from Harvey Norman Ireland - Fonthill
very quick, respectful, and efficient service. i am very happy with the quality of the product and delivery service.

Reply from Harvey Norman Ireland - Fonthill
Quick and efficient item brought to my car staff where excellent and helpful

Reply from Harvey Norman Ireland - Fonthill
Thank you, Preeti, for your help in choosing the washing machine. Your suggestions were clear and practical, and you made the whole process easy. I’m very happy with the purchase—really appreciate your support!

Reply from Harvey Norman Ireland - Fonthill
My experience with Harvey Norman was brilliant , my move in date kept changing so I had to change the delivery date a few times and it was never any problem, furniture came and unpacked , put together in no time and no mess the guys were great ! Thanks a million

Reply from Harvey Norman Ireland - Fonthill
Excellent service delivery and installation crew , clean efficient and friendly service. Also super service and attention from shop staff at Fonthill rd Dublin

Reply from Harvey Norman Ireland - Fonthill
The 2 lads on the delivery “David & Dean” were brilliant. So down to earth and so helpful. The were both very fast, clean and efficient and super friendly, great representation for the company

Reply from Harvey Norman Ireland - Fonthill
Delivery incomplete, have to go collect tv personally. Washing machine abandoned in sitting room. Dryer door needed to be reversed. Harvey Norman declined to rectify this, so I had to get AEG to oblige. Couldn’t recommend them.

Reply from Harvey Norman Ireland - Fonthill
My experience of buying online was terrible because the store near my home did not have my product, I got a call from someone in the store saying my product was there, and I went to collect the kettle and the toaster and only the toasted was available, I asked to deliver it to my home and they say it will be charged, I asked to change to another kettle and they said I need to pay the difference, a only option I had was wait for the keetle, I went 3 times in the store and always I left frustrated. I will think 100 times before buy online in harver nornan.

Reply from Harvey Norman Ireland - Fonthill
Very good Customer service Friendly, efficient and very helpful

Reply from Harvey Norman Ireland - Fonthill
Punctual, efficient, friendly and professional service.
Thank you. Will Savage, Clondalkin

Reply from Harvey Norman Ireland - Fonthill
Bought a table and chairs , the bench was faulty and that was replaced ,but again it was faulty . Found one of the chairs had a big chip out of the under neat . Rang harvey norman fonthill where it was bought and told to send pictures in and they would get back to me , a week later and still no call . Rang again and got some manager on the furniture section to be greeted with , whats the story and your problem , like he was talking with one of his friends

Reply from Harvey Norman Ireland - Fonthill
Abbey helped us today in Harvey Norman , Fonthill.
What a great service provided. Abbey was so knowledgeable about all the products we were looking at and could not have been more helpful. A great asset to the store.

Reply from Harvey Norman Ireland - Fonthill
Lovely staff every time I visit the shop, attentive, pleasent, giving a good feeling of kindness, professional and friendly, well done, very pleased with my visit in the store (Fonthill)

Reply from Harvey Norman Ireland - Fonthill
on time as promised. delivered item perfectly first thing in the morning. very excited having it first thing in the morning

Reply from Harvey Norman Ireland - Fonthill
Machine was delivered within 2 days of ordering. The guys delivering were nice and friendly and had the old machine removed and new one installed in about 10 mins or so.

Reply from Harvey Norman Ireland - Fonthill
We had a wonderful experience with the Harvey Norman team. We were so impressed with the staff in store and our delivery agent Frankie was excellent. He called on the delivery day and specified a delivery time and he kept us updated as he was running slightly late. He was efficient, courteous and so capable. We are delighted with our bunk beds. Thank you

Reply from Harvey Norman Ireland - Fonthill
I went in to the Fonthill Harvey Norman store very unsure of what sort of bed or mattress I needed. Thankfully I met Neha and she went through all my options gently and slow enough so that I could take in all the information. She was most kind and took my feedback to her recommendations onboard and really pinpointed what exactly I needed. I’ve just left the store on my second visit, thankfully met Neha again, and have happily purchased my fantastic new bed!
I just love when you meet the right sales people, especially when spending a considerable amount of money. Excellent experience!

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.