Graham was absolutely amazing,I went looking to buy a tv I don’t understand much about it,he took his time and gave me advice on which one to get.The whole experience was zero stress and very pleasant... See more
Company replied
Location
Switch locationUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
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See what reviewers are saying
Nathan, Michael and Charles delivered our replacement drier. They called ahead to let us know they were on their way, arrived on schedule and brought the new machine in carefully, placed it exactly w... See more
Company replied
Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... See more
Company replied
We called into the Galway store as we had an issue with a coffee machine. We met Kyle, I believe he is one of the floor managers. All I can say is , he is an absolute credit to ye. From start to... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Computer & Accessories store
- Homewares Shop
- Mobile Phone Shop
- Washing Machine & Dryer Shop
About Harvey Norman Ireland - Galway
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Ireland
- 091 332000
4.4
Excellent
784 reviews
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Graham was absolutely amazing,I went…
Graham was absolutely amazing,I went looking to buy a tv I don’t understand much about it,he took his time and gave me advice on which one to get.The whole experience was zero stress and very pleasant.Thanks again Graham!
11 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Kristina,
We are so pleased to hear about your positive experience. It is wonderful that our team member was patient and took the time to guide you through your television purchase, making the entire process stress-free and pleasant.
Kind Regards,
Kevin
Came the next day
Came the next day. Amazing!
Ordered nd received the very next day. Was impressed.
4 November 2026
Reply from Harvey Norman Ireland - Galway
Hi Anne,
We are pleased to hear that your order arrived so quickly and that you were satisfied with the prompt delivery service. Thank you for sharing your positive feedback with us.
Kind Regards,
Kevin
Speedy delivery with good updates
3 November 2026
Reply from Harvey Norman Ireland - Galway
Hi Peter,
We appreciate you taking the time to share your feedback. We are delighted to hear that you experienced a prompt shipment and received helpful tracking notifications throughout the process.
Kind Regards,
Kevin
Paid for Delivery, but Still No Sign of My Order
I ordered a Canon printer and A4 paper online a week ago. The following day, I received the e-receipt and a DPD tracking number. However, when I tried tracking the order, the number didn't work because it contained an extra digit.
I contacted the customer support several times. They passed the issue to the Galway store, where the order was shipped from, and assured me that someone would contact me. Unfortunately, nobody ever did.
I eventually figured out the correct tracking number myself by removing the last digit. When I contacted the Galway store directly, they said DPD had already collected the parcel and advised me to contact them. However, DPD confirmed that they hadn't received it yet, and the tracking status still shows "DPD awaiting parcel".
I honestly have no idea where my order is or what has happened to it. Considering I paid delivery charges and the parcel is being shipped within Ireland, such a delay is really disappointing. You would expect much better service.
This is my first order with Harvey Norman, and the experience has been frustrating due to the incorrect tracking information, poor communication and lack of follow-up. I'm now left wondering whether I'll ever receive my order. Very disappointing experience for a first-time customer.
3 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Renjith,
We are very sorry to hear about the frustrating experience you have had with your first order. It is completely understandable that you are disappointed by the incorrect tracking information, the lack of communication from our Galway store, and the delay in receiving your printer and paper. We apologize for the poor follow-up and the confusion surrounding the whereabouts of your parcel. This is certainly not the level of service we aim to provide to our customers. Our teams are looking into this with DPD and will update you.
Kind Regards,
Kevin
Excellent speedy Service
29 October 2026
Reply from Harvey Norman Ireland - Galway
Hi Oliver,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our delivery service.
Kind Regards,
Kevin
Maria in the Knocknacarra store! ⭐️⭐️⭐️
We dealt with Maria in the Knocknacarra store now a few times and she is so good at her job! She’s very knowledgeable, takes her time to understand what you want and goes above and beyond to make sure you are happy! Thanks again Maria for your help! 🙂
18 October 2026
Reply from Harvey Norman Ireland - Galway
Hi There,
We are so pleased to hear about your fantastic experiences at our store. It is wonderful to know that our team member has been so helpful, knowledgeable, and dedicated to ensuring you are completely satisfied with your visits. We truly appreciate your kind feedback and look forward to welcoming you back again soon.
Kind Regards,
Adam
Kyle's a credit to the place
We called into the Galway store as we had an issue with a coffee machine. We met Kyle, I believe he is one of the floor managers.
All I can say is , he is an absolute credit to ye.
From start to finish Kyle walked and talked us through the situation and resolution.
Kyle if you're reading this, thank you and for anyone in upper management, look after that man. Thanks again Kyle , you legend !!
30 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Andrew,
We are absolutely thrilled to hear about the outstanding service you received at our store. It is wonderful to know that our team member was able to guide you through the process so professionally and resolve the issue with your appliance. Your incredibly kind words and feedback are greatly appreciated, and we will be sure to share this wonderful praise with them and our management team.
Kind Regards,
Kevin
Kyle was fabulous at looking after us…
Kyle was fabulous at looking after us when we had a few issues with our coffee machine, got it all sorted for us and we would definitely by from him again! Thank you!
30 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Tara,
We are delighted to hear that your coffee machine issues were resolved so effectively and that you received such helpful service. It is wonderful to know you had a great experience and feel confident in choosing us again for your future purchases. We truly appreciate you taking the time to share your positive feedback.
Kind Regards,
Kevin
Had the pleasure of dealing with a…
Had the pleasure of dealing with a staff member called winny today .he was friendly helpful explained every question I asked did nt rush me such a lovely person and a credit to the havery norman store in knocknacara galway
28 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Tasha,
We are absolutely delighted to hear about your wonderful experience at our store. It is fantastic to know that our team member provided such patient, friendly, and helpful assistance, taking the time to answer all of your questions thoroughly. We truly appreciate you sharing these kind words about the excellent service you received.
Kind Regards,
Kevin
Recently had a technical issue with a…
Recently had a technical issue with a product I purchased, it was still in warranty, contacted HN support, Operations Manager Kyle-Sonny McLoughlin responded promptly and and addressed my concerns, he was very supportive and helpful and super professional, Harvey Norman are lucky to have Kyle and his team, I would definitely recommend buying from Harvey Norman, the service and support is excellent ! Thanks again!
25 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Liam,
We are so pleased to hear about your excellent experience with our support team. It is wonderful that your technical issue was addressed so promptly, professionally, and helpfully under warranty. We truly appreciate your kind words and your recommendation.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Galway
Hi Lusayo,
We appreciate your positive feedback. We are so glad to hear that you found our service quick and simple to navigate.
Kind Regards,
Victoria
Free delivery - Good Communications - Great Price
Free delivery and all went very smoothly
Good price and a great product
Thanks!
9 October 2026
Reply from Harvey Norman Ireland - Galway
Hi there,
We are so pleased to hear that your order went smoothly with our free delivery, and that you are happy with the great price and quality of your product. Thank you for your wonderful feedback!
Kind Regards,
Kevin
I found all the staff very friendly and…
I found all the staff very friendly and helpful lot day
Liam, James and Ashen were lovely
15 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Frances,
We are so pleased to hear that our team members made your day so pleasant and were supportive throughout your visit. Thank you for taking the time to share your lovely feedback with us!
Kind Regards,
Victoria
Appliance delivery
All my appliances were delivered very promptly and efficiently. Charles was very professional. I had a call to give me enough notice about delivery time.
14 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Adry,
We are delighted to hear that your new appliances arrived promptly and that you were kept well informed about the timing. It is wonderful to know our delivery service was both smooth and professional. Thank you so much for taking the time to share your positive experience with us!
Kind Regards,
Victoria
Excellent salemans in Harvey Norman Galway…
Excellent salemans in Harvey Norman Galway, Sean was very professional, very knowledgeable, and it was a pleasure to meet him, he was plesant, curteous and helped me take my items to the car, top class young man !!!
10 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi there,
We are so pleased to hear about your fantastic experience at our Galway store. It is wonderful to know that our team member provided such professional, knowledgeable, and courteous assistance, even helping to carry your purchases to your vehicle. Thank you so much for sharing your warm feedback with us.
Kind Regards,
Kevin
Great specs and price
The PC is great for gaming that my son is using it for, great specs for the price.
7 October 2026
Reply from Harvey Norman Ireland - Galway
Hi Goran,
Thank you for the review. We are happy to hear that our system provides great gaming value for your son.
Kind Regards,
Kevin
Great delivery service from HN
Nathan, Michael and Charles delivered our replacement drier. They called ahead to let us know they were on their way, arrived on schedule and brought the new machine in carefully, placed it exactly where we needed it and removed the old one.
All very punctual and efficient, and three very decent and careful young men who were especially mindful of our new paintwork. Thanks lads!
13 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Ciaran,
We are delighted to hear about your positive delivery experience. It is wonderful to know that our team communicated well, arrived on time, and took great care while placing your appliance and protecting your home. We truly appreciate your thoughtful feedback!
Kind Regards,
Kevin
The lads were great
The lads were great, nice to deal with, chatting away, Nathan and Michael were very careful with everything quick efficient polite, Charles led the charge going through the steps with them as they went.
It's still a building site outside and they were very careful in the driveway.
They rang ahead to confirm the eircode let me know they were coming and we're bang on time from when they said.
I had stuff brought in the side which was slightly more awkward to get to, but easier once you were in they were more than happy to oblige,
I didn't need anything brought anywhere specific but they offered anyways.
Great lads 10/10 service :)
13 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Niall,
We are glad to hear that your experience was so positive. Thank you very much for taking the time to share your feedback with us. It is wonderful to know that our team members were polite, efficient, and careful while working around the active construction area and navigating the driveway. We appreciate your mention of their clear communication regarding arrival times and their willingness to go the extra mile by handling the more challenging access points and offering additional assistance with placing your items. Our team always aims to provide helpful, punctual, and attentive service to make every delivery as smooth as possible. Your kind words mean a lot to us, and we are delighted that we could provide you with top-quality service from start to finish.
Kind Regards,
Victoria
Delivery driver
Charles and his colleague were very friendly and delivered my item very quickly and were in and out within minutes and brought the large item into the kitchen which made it easier for me. They called to let me know they would arrive within 10 minutes which was great and were very professional and nice. Very happy with the delivery overall.
12 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Rosalie,
We are delighted to hear about your fantastic delivery experience. It is wonderful to know that our team provided such prompt, courteous, and efficient service, giving you advance notice before arriving and placing your heavy item right where you needed it. Thank you so much for taking the time to share your kind feedback with us.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Galway
Hi Gerard,
We are glad you enjoyed your experience with our helpful guidance and support.
Kind Regards,
Victoria
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