Harvey Norman Ireland - Naas Reviews 

784
•
TrustScore 4.5 out of 5

4.5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE

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Rated 5 out of 5 stars

Great experience at Harvey Norman! Damien was very helpful and genuine, helping me choose the best matching washing machine and dryer and ensuring they were the best fit for my available space. Very h... See more

Company replied

Rated 5 out of 5 stars

I visited Harvey Norman Naas last Wednesday to buy a mobile phone for my wife, and I would like to take a moment to compliment one of your staff members, Luke. Luke was extremely knowledgeable abo... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a house and Naas and needed to kit it out. The service given by all instore was superb. A special mention to Imre and Diane for advice on bedding and tables/chairs, its not every... See more

Company replied

Rated 1 out of 5 stars

Hi After my long review on Harvey Norman two weeks ago I still haven't received any sort of apologies. I am very disappointed with no response and can only say if that's the treatment customers recei... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Computer & Accessories store
  4. Homewares Shop
  5. Mobile Phone Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.5

Excellent

TrustScore 4.5 out of 5

784 reviews

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4.5

All reviews

(784)

8,788 reviews in the last 12 months

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Rated 5 out of 5 stars

I visited Harvey Norman Naas last…

I visited Harvey Norman Naas last Wednesday to buy a mobile phone for my wife, and I would like to take a moment to compliment one of your staff members, Luke.
Luke was extremely knowledgeable about the products and took the time to make sure I was happy and confident with the phone I purchased. His patience, kindness, and professionalism really stood out to me.
As someone who deals with customers every day, I believe it is very important to make sure customers feel happy, comfortable, and confident before they leave the shop. That is exactly what Luke did during my visit. He made sure I understood the phone and that I was completely satisfied with my purchase.
Luke is a really kind and helpful person, and he is a great representative of Harvey Norman. Staff members like him make a real difference to the customer experience.
Please pass on my sincere thanks and appreciation to Luke. He did an excellent job, and I am very grateful for his help.

23 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Joey,

We are so pleased to hear about your positive experience with us. It's wonderful to know that our team member provided such knowledgeable and patient assistance, ensuring you felt confident with your purchase. We truly appreciate you taking the time to share your feedback.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great experience

Great experience at Harvey Norman! Damien was very helpful and genuine, helping me choose the best matching washing machine and dryer and ensuring they were the best fit for my available space. Very happy with my purchase and the excellent service. Highly recommend!

21 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paulina,

We are so pleased to hear about your excellent experience with our team member. It's wonderful that they were helpful and genuine, assisting you in finding the best fit for your space. We appreciate your high recommendation!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Return me my money for returned faulty tablet!!

Countless problems, both with products and customer service, do not recommend!
I have bought a new Samsung tablet from them at the end of August, it turned out faulty, I have tried to return it to physical store, they refused, I have opened claim online, they send me swappit label and I returned it. In emails I clearly stated that I want only refund, and suddenly, at 18 September I received sms from DPD that they is going to deliver me some package from Harvey Norman today! I refused delivery and asked clarification from customer service email, but NONE of my three emails since 17 September hasn't been answered! My order number is 3569466.

I would never buy again from Harvey Norman or for that matter from any other online store that doesn't accept hassle free returns!

8 September 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Olha,

We are truly sorry to hear about the numerous problems you've encountered with your recent purchase and our customer service. It is clear that your experience has been frustrating, and we sincerely apologize for the difficulties you faced with the faulty tablet and the return process. We understand your disappointment with the lack of communication and the unexpected delivery attempt. We are actively reviewing your experience to help us improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great delivery service

Brilliant service from Nathan and Brendan delivering my sofa. They were very professional and efficient. Thank you for a great service

23 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Kim,

We are so pleased to hear about your positive experience with your sofa delivery. It's wonderful to know that our team members were professional and efficient.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Bought a new Samsung fridge freezer

Bought a new Samsung fridge freezer. Easily done. Delivered and handled with care. Swiftly removed old one and installed new one.

31 August 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ade,

We're so pleased to hear that purchasing your new Samsung fridge freezer was easy and that the delivery and installation were handled with care and efficiency. Thank you for sharing your positive experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ken was helpful and speedy

Ken was helpful and speedy. Very satisfied customer!

19 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mary,

We appreciate your feedback. We are so glad you found our team member helpful and speedy!

Kind Regards,
Kevin

Rated 1 out of 5 stars

No response from Harvey Norman

Hi
After my long review on Harvey Norman two weeks ago I still haven't received any sort of apologies. I am very disappointed with no response and can only say if that's the treatment customers receive I will never shop there again.

7 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Phyllis,

Thank you so much for taking the time to leave this review. We are very sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

5 star service!!!

We recently purchased a house and Naas and needed to kit it out. The service given by all instore was superb. A special mention to Imre and Diane for advice on bedding and tables/chairs, its not everywhere that has such knowledgable and helpful staff. Table and chairs have arrived already and we are delighted with them!!

12 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Darren,

We are so pleased to hear about your excellent experience in our Naas store. It's wonderful that our team members were so knowledgeable and helpful with your bedding and furniture choices. We are delighted you love your new table and chairs!

Many thanks,
Katie.

Rated 5 out of 5 stars

made everything so easy and seamless

Manager Richard McNally helped me find the perfect laptop and help me set up him finance so I could spread the payments. He made everything so easy and seamless.

5 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Fiona,

We are so pleased to hear about your positive experience! It's wonderful that our team member was able to help you find the perfect item and make the finance setup so easy and seamless. We appreciate you sharing your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Imre bedding in nass store

Imre bedding in nass store, excellent, atrentive listened to what we were looking for and we ended up buying a
complete bed set

13 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Gillian,

We're delighted to hear that our team provided such excellent and attentive service, helping you find the perfect complete bed set. Thank you for your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service, attentive staff

We came to Harvey Norman for a mattress and pillows and the staff could not have been more helpful. Ken helped us chose the perfect mattress for our new home.

6 August 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Lyndsey,

We are so pleased to hear about your positive experience! It's wonderful that our team member was so helpful in assisting you to choose the perfect mattress for your new home. Thank you for your kind words.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I was in search for a metal bed frame…

I was in search for a metal bed frame and I got assistance by Ken he was very patient while listening to all my queries about which bed frame is more suitable for me and my bedroom. He was super helpful with me today which made me very satisfied.

11 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi alicia,

We are so pleased to hear about your excellent experience with our team member. It's wonderful that they were patient and helpful in assisting you with your queries and finding a suitable bed frame.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ken the sales man was very helpful…

Ken the sales man was very helpful indeed. Gave me a great deal on my bedframe. A nice guy.

9 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Karen,

We are so pleased to hear that our team member was very helpful and that you received a great deal. We appreciate you sharing your positive experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

Five star treatment

My husband and I met a lovely fella called James in Harvey Norman’s this evening. He was so helpful, informative, friendly and knowledgeable. We were interested in buying a 3 , 2 and 1 seater for our living room. With James’ help and advice, I’m delighted to say we purchased. James made our experience one of the smoothest ever in buying a product. Your shop is very lucky to have such a happy helpful young man, I’d highly recommend him to all my friends. He deserves praise and a raise 👍👍👍

8 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Eileen,

We're so pleased to hear about your wonderful experience with our team member. It's fantastic that you found their assistance helpful and informative, making your purchase smooth and enjoyable. We truly appreciate your kind words and recommendation!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great experience in Harvey Norman’s…

Great experience in Harvey Norman’s today. Bought a mattress. Met Ken and James. Both were very friendly and helpful. Ken was very informed about the product. I was researching mattresses. I ended up buying the product. Delivery was prompt. A very good experience! Shopping as it used to be.

19 August 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mary,

We are so pleased to hear about your excellent experience with us. It's wonderful to know that our team was friendly and helpful, and that you found the information provided useful in your mattress purchase. We truly appreciate your kind words and are delighted that you enjoyed shopping with us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Ken at Harvey Norman’s in Naas was very…

Ken at Harvey Norman’s in Naas was very helpful and really went out of his way to make the experience less stressful. He recommended the beds and wardrobe that we bought and I’d definitely recommend Naas and Ken in particular to anyone looking to furnish their bedrooms.

5 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Patrick,

We are so pleased to hear about your excellent experience with our team member. It's wonderful that they were so helpful and went out of their way to make your experience less stressful. We appreciate your recommendation!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic with Leanne

Fantastic with Leanne - knew her product really well and was so pleasant. We had already visited another branch of your store and had a bad experiences in that your staff member was unsure of the product - perhaps lack of training. Leanne was exceptional

2 September 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Grainne,

We're so pleased to hear about your excellent experience with our team member. It's wonderful to know she was knowledgeable and pleasant. We appreciate you sharing your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

I needed photos printed to make a…

I needed photos printed to make a memory book . I knew what I wanted. But I am an oap and not good with the new technology instore. Hollie was so polite and helped me through the process. She was patient and did with a smile. Please we need more staff l8ke Hollie.

31 August 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Grainne,

We're so pleased to hear about your positive experience with our team member. It's wonderful that they were able to assist you with patience and a smile, making the process of printing your photos easy and enjoyable. Thank you for your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Naas store

Have been in and out of Naas store recently getting photos developed, served by Hollie who was very helpful.

30 August 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Edel,

We appreciate your wonderful feedback. We're so pleased to hear that our team member was very helpful when you were getting photos developed.

Kind Regards,
Kevin

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