Harvey Norman Ireland - Sligo Reviews 

I needed a phone urgently — and they SENT ME THE WRONG item. So now I have to go throught the BS of returning it etc etc etc etc. I'm very annoyed and basically **never again** with Harvey Norman.
Putting the correct order in the post is pretty basic; it doesn't take a genius. Or maybe, with HN, it does?

Disappointed with the service, ordered a bed 2/12 ago (superking size) with delivery paid. The persons in charge of the delivery refused to take off their ahoes or protect them so i had to lift the mattrass with my husband who had to pit everything up and assemble the pieces. We did not receive the bed head and are still waiting for the delivery despite having paid for everything. When i ask for a refund of the delivery services they said they could not do anything that it was like that and that they are entitled to do as they did. We were thinking of buying other stuff in HN but have decided to go elsewhere

Very happy with service fast and very efficient. Staff we’re friendly.

I ordered 3 mirrors. The first order was 2 mirrors and 1 was broken. I had it for a few weeks as I don't live close by and because I hadn't returned it within the 2 weeks period. I ordered a 3rd mirror to replace the broken one and that arrived broken too. €95 plus in an awful lot ofoney to pay for a broken product. I'm not happy about this even though the mirrors are beautiful.

Super efficient experience @HN today at Photo Booth . Thank you guys

Really poor delivery service and communications . Ordered an iPad from Sligo store on Saturday received the following Wednesday . No notification and a €500 order left on doorstep . Could have walked from Leitrim to Sligo and back in 1 day . Diabolical !
Now I have a response from Harvey Norman within a few hours of my review. Pity they wouldn’t front load their customer service instead of trying to close the stable door after the proverbial horse has bolted.

I've previously posted a great review but I have to say I always have a great customer experience here.
I bought a laptop off Milan today. He was really helpful and knowledgeable about the laptops. He asked if I needed help, was friendly and professional and gave great advice. I'm very happy with my purchase. Thank you

Phillip in sligo made buying a new tv easy, brought it out and loaded it into my car also. Great customer service, polite and friendly.

Every experience with Harvey Norman outdoes the previous experience. The level of service is second to none. I called the Sligo store after seeing a product i needed online. Marina answered and i asked if it in stock. Without a blink of an eye she said yes. No transferring me to different departments no putting me on hold. I then visited the store the invoice and payment process was quick not like other appliance companies i have dealt with. I then collected the product from the warehouse with ease. Keep up the good work Harvey Norman.

35 days after pre-ordering and paying — still no delivery date

I pre-ordered an iPhone 18 Pro Max at Harvey Norman Sligo on 12 September, the very first day pre-orders opened, and paid in advance.

Today, 35 days later, I still have no phone, no estimated delivery date, and no indication of how much longer I will have to wait.

What makes this particularly disappointing is seeing people who ordered later from other retailers already enjoying their devices. Some have reportedly even managed to exchange faulty units, while customers who trusted Harvey Norman with their money on day one are still waiting.

I understand that supply shortages are not entirely within a retailer's control. However, I find it unacceptable that a major company can take customers' money in advance and, more than a month later, still be unable to provide even an approximate delivery timeframe.

To be fair, the staff in Sligo have been polite and responsive, and I appreciate their efforts. My disappointment is with Harvey Norman as a company and how it manages pre-orders, stock allocation and customer expectations.

A pre-order should give customers some confidence that their purchase will be prioritised, not leave them wondering whether they would have been better off simply walking into another shop weeks later.

At this point, I feel that the company has failed to look after customers who placed their trust in it from the beginning.

I sincerely hope someone in senior management takes notice and makes a genuine effort to resolve these outstanding orders, rather than simply telling customers to keep waiting indefinitely.

Zero stars
I bought something online and was sent the wrong item. The item was then no longer available.
I had to chase each response after waiting for days even after I had returned the wrong item. I only got a callback after emailing the helpline. From a very well mannered and professional staff member I might add.
It ended by me being notified I was being refunded. Which I am still waiting for.
So, after ordering an item, paying for it and having delivery dispatch confirmed, numerous phone calls and mails, I have nothing outside of wasted time.
After 9 days I have no item and HN still has my money. Nice one. I won't be shopping with HN ever again.

Easy to navigate the website and purchase. Good communication.
Staff friendly and helpful.

⭐⭐⭐⭐⭐
Great experience with Harvey Norman Ireland

I recently purchased several Apple products from Harvey Norman Ireland, including an iPhone 17 Pro, iPhone 17 Pro Max, Apple Watch SE and Apple Watch Series 10.

I was very happy with the whole purchasing experience. The option to pay by instalments made the purchase much easier and more convenient, and I also really appreciate having the option to make early repayments and pay off the balance sooner if I want to.

Everything was straightforward and well explained, and the overall process was smooth from start to finish.

I’m very happy with my purchases and with the service I received from Harvey Norman Ireland. I would definitely recommend them and would happily shop with them again. ⭐⭐⭐⭐⭐

I went to my local Sligo store this morning to pick up a Samsung Tablet that I had seen in a store in Co Cork during the week. I wanted to buy it locally and I knew that Harvey Norman did price match so I was happy to wait and buy it up in Sligo. When I went in this morning the sales assistant told me that he had never heard of the store I had seen it in and he said he would only match Curry's. His colleague piped up to that I needed to look at their website. I left embarrassed and confused. I sat at the front of the store on one of their couches and contacted customer support. I was dealt with compassionatly and with professionalism by Christine. She immediately rectified my issue. She contacted the stores manager James and although I was reluctant to go back in, I did. James met with me and I felt at ease with him. He price matched my item and fair play to him he ended up crossing selling me another product which I was happy to purchase. James thanked me for my custom and asked me to bring him through my original interaction earlier so he could train his staff to do better next time. What great ambassadors for your company. Christine and James take a bow

Davey was the best and hardest worker any company to ask for! He assisted my Girlfriend and Myself throughout everything answered every question in great detail and made sure we understood everything even allowing Myself to transfer everything over to my new phone! Davey is a pure gentleman that goes up and above with his work! Davey honestly deserves a Raise or Promotion 100% He could take anything on by the looks of it! Even his way of putting screen protectors on was amazing not a single air bubble in sight whats very rare, We know where and who We will be going too for electronic products for now on! just need to go in a day He is working, once again 10/10 Person, 10/10 Service and We both left with smiles on Our faces, I hope management sees and reads this and gives Davey what he deserves 10/10 will 100% be back for every device or electronic product or even a question as this man knows his stuff! 10/10 start to finish!

Nice salesman Godwin, not too pushy, friendly and knowledgeable. Bought a sofa, just waiting for delivery now

Staff in store were very friendly and helpful. Gave good information on product. Delivery guys Ian and Conor so accommodating and my machine was delivered very promptly.

Great experience from both the lads. Delivery when promised, in and out took old oven too.

The staff are always really helpful, pleasant & obliging.

We were shopping for mattress, and got great help and advice from Emilia who had great personality as well. Once we had chosen the most comfortable one that suited both of us, the sale was very easy and efficient. I would recommend Emilia as she’s a great sales person so helpful.