Harvey Norman Ireland - Swords Reviews 

1,182
TrustScore 4.5 out of 5

4.4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service! Ducan called ahead to say when they would arrive, the three lads arrived when expected, and were so conscientious - checking in with me about what I wanted where, putting down prot... See more

Company replied

Rated 5 out of 5 stars

Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... See more

Company replied

Rated 1 out of 5 stars

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Swords

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland

  • 01 8909900

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.4

All reviews

(1,182)

9,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Harvey Norman are cheap on most items…

Harvey Norman are cheap on most items and I always find the products top notch.!

17 January 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Elaine,

We appreciate you taking the time to share your positive experience with us! We're so happy to hear you find our products top notch and affordable.

Kind Regards,
James

Rated 5 out of 5 stars

Nice and Efficient

We had the lovely Evan and Ryan deliver our sofa. They were extremely nice and efficient. Phone call ahead of time to advise when they would be with us. Really nice lads to deal with.

4 April 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Donna,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was efficient and nice. It's great to know the team contacted prior to delivery.

Kind Regards,
James

Rated 5 out of 5 stars

Shopping online was so easy

Shopping online was so easy, clicked and collected, staff member was so helpful and friendly, called me to let me know that there is a 5 year warranty with the TV I purchased, brought the TV out to my car for me and the whole experience for five stars!!! Mt only regret is that I didn't get the staff member's name so he could get the recognition he deserves!!

4 April 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Lyn,

We're happy to hear that you found shopping online easy and the click-and-collect service helpful. We appreciate your positive feedback regarding the staff member's assistance and information about the warranty. We're so glad you enjoyed your experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Arrived at store

Arrived at store, dealt with very quickly, assistant offered to carry purchase to my car

2 April 2026
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Reply from Harvey Norman Ireland - Swords

Hi Angela,

We're glad you enjoyed your experience and that our assistant was helpful. Thank you for your positive feedback; we appreciate you taking the time to share.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and prompt service

Quick and prompt service

31 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We appreciate you sharing your experience. We are happy to hear that you received quick, prompt service from us. Thank you for your time.

Kind Regards,
James

Rated 5 out of 5 stars

Really fast delivery (less than 24hrs)

Really fast delivery (less than 24 hours) They called ahead and both the driver and his assistant were helpful and friendly. They delivered my washing machine and took the old one away with no fuss

2 April 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi John,

We're happy to hear that you received your washing machine so quickly! It's great to know that our delivery team was helpful and friendly and that the removal of your old appliance was seamless.

Kind Regards,
James

Rated 5 out of 5 stars

Very good job

1 April 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Rafal,

We appreciate your positive feedback. We are so happy to hear you had a great experience and the team did a good job!

Kind Regards,
James

Rated 5 out of 5 stars

Customer service

This was my 2nd delivery. The first was a mix up and from the min I rang the whole customer service experience was positive, the staff (Ingrid?) were helpful and fast in sorting the mixup out. Delivery guys were efficient and helpful in setting everything up as well as taking away every bit of packaging even sweeping up the last few bits 😀

27 March 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Chris,

We appreciate you sharing your experience. We're happy to hear that our customer service team was helpful and fast in resolving the initial mix-up. We're also glad the delivery team was efficient and helpful in setting everything up and removing all packaging.

Kind Regards,
James

Rated 2 out of 5 stars

I ordered a silver microwave for click…

I ordered a silver microwave for click and collect on Wednesday went to collect on Friday and it was the wrong colour. Rang a few times looking for an update to be told leave it another day they are trying to source one got a call today to say it will be ready tomorrow Wednesday which is one week later, I would have gone to another shop and walked out with one if I had of known it was gonna take this long.

25 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Michelle,

We regret you received the incorrect microwave colour and experienced delays with your click and collect order. We appreciate your feedback and are looking into this with the relevant teams to try prevent similar incidences from happening in the future.

Kind Regards,
James

Rated 4 out of 5 stars

Mixed experience

My experience wasn't great. The salesman was very helpful but the TV wasn't in stock so we had to go to the depot a few miles away.
The cashier went to serve a young man even though I was standing in front of him ahead of the young man. I would have walked out without the TV if I had not already got a receipt from the salesman. This is the "invisible" effect of being an older woman.

24 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Nuala,

We appreciate you sharing your experience. We regret the TV wasn't immediately available and apologise for the cashier's oversight. We'll address this internally with the relevant teams. Thank you for your feedback.

Kind Regards,
James

Rated 2 out of 5 stars

Purchase 2 beds/2 mattresses and 2…

Purchase 2 beds/2 mattresses and 2 lockers in Jan. Beds and mattress delivered. No lockers. No update on products. Still waiting today - so disappointing.

20 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Audrey,

We are sorry to hear that the lockers have yet to be delivered. We'll look into this with the relevant teams right away and request the team provide an update regarding this. Thank you bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Click and collect

Really convenient service

26 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our convenient service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good quick service

Good quick service
Would have liked the receipt sent to me via email as I was told

22 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Derek ,

We're glad you enjoyed our quick service. We apologize that the email receipt wasn't sent as requested, and we'll look into this issue.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Exceptional delivery service from two…

Exceptional delivery service from two lovely gentleman on Monday 23rd. Delivered with no hassle, very efficient and very pleasant people.

23 March 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Caroline,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with our efficient and pleasant delivery service. Thanks for your support!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good experience.

Good experience.

24 March 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Stephy,

Thank you for taking the time to leave this review we are delighted to hear of your experience with your recent order.

Kind Regards,
Kevin

Rated 5 out of 5 stars

A great experience

A great experience, fast delivery

16 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Peter,

We appreciate you sharing your feedback and are so glad you had a great experience with our fast delivery!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Lots of items to choose from

Lots of items to choose from. Seamless order and pick up!
Thank you!

20 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Marianne,

We're happy to hear that you found many choices and enjoyed the easy order and pickup process. Thank you for your feedback!

Kind Regards,
Kevin

Rated 4 out of 5 stars

I've appreciated the quick and punctual…

I've appreciated the quick and punctual collection confirmation.

16 March 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Andrea,

We appreciate your feedback and we're so happy the collection confirmation was quick and punctual for you. Thank you.

Kind Regards,
Kevin

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