Paul & Jamie installed our fridge & freezer - it was a tricky install with the set-up we have but they went above and beyond to make it work. Absolute legends! We are very grateful.
Company replied
Location
Switch locationUnits 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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See what reviewers are saying
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... See more
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Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... See more
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I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... See more
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Company details
- Home Furniture Shop
- Bedroom furniture shop
- Mobile Phone Shop
- Computer & Accessories store
- Homewares Shop
- Washing Machine & Dryer Shop
About Harvey Norman Ireland - Waterford
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Ireland
- 051 319900
4.6
Excellent
876 reviews
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Excellent service
Excellent service. Text prior to delivery and arrive within the timeframe!! Really nice lads.
13 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Libby Shanahan,
We're so glad to hear our service was excellent, with timely communication and friendly delivery. Thank you for your feedback!
Kind Regards,
Victoria
Goods on floor not for sale!!!
Plenty of staff but felt I was disturbing their chat when making an inquiry. Unable to make a decision on goods I wanted to purchase from the floor even though one was a manager...loss of sale in the lighting department!!!
If goods are on display, should be available to purchase!!!!
11 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Olive Hackett,
We appreciate you sharing your experience. We are concerned to hear about the difficulty you faced and the missed opportunity in our lighting department. We are reviewing our team's customer engagement and product availability to prevent this. Please email the details to our customer support team as they will be able to look into this further. customer@support.harveynorman.ie
Kind Regards,
Kevin
I was surprised when I ordered late on…
I was surprised when I ordered late on Sunday night, how fast the delivery was, and everything was spot on.
7 June 2026
Reply from Harvey Norman Ireland - Waterford
Hi Billy,
We're so glad to hear you enjoyed our fast delivery and that everything was spot on! Thank you for your kind words.
Kind Regards,
Kevin
Top class service from Anthony of GD…
Top class service from Anthony of GD Transport - old couch dissssembled in minutes and gone! Then new electric couch just fit in through door in two cases and assembled and working - all packing taken away - no fuss no paint scratches- sorted!
12 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Mike,
We're so glad to hear we provided top-class service, handling your couch delivery and assembly with such care and efficiency. Thank you for your wonderful feedback!
Kind Regards,
Kevin
HN's delivery service was to notch
HN's delivery service was to notch, they were here first thing had everything ready to do and oven was installed in only a few minutes.
The guys were super polite and helpful.
12 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Aidan,
We appreciate you sharing your experience. We're happy to hear that our delivery service was top-notch and that the oven installation was quick and efficient.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Waterford
Hi Manon,
We appreciate your kind words about our service. We are delighted you had a positive experience.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Waterford
Hi Tair,
We are glad you enjoyed your experience. We appreciate your feedback.
Kind Regards,
Kevin
It was easy to to pick out the tv I…
It was easy to to pick out the tv I wanted on the website and to make the purchase.
Next day I needed to change the delivery address so I emailed them and the girl phoned me back with in a few hours to say she had change the address it was so easy, my tv was delivered two days later, very happy.
30 May 2026
Reply from Harvey Norman Ireland - Waterford
HI Kenneth,
We're so glad to hear you had such a positive experience with your TV purchase and delivery! It's wonderful that our team could assist with your delivery address change so efficiently. Thank you for your kind feedback.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Waterford
Hi Nirmala,
We appreciate your feedback on our products.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Waterford
Hi there,
We appreciate your positive feedback. We are glad you enjoyed our service.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Waterford
Hi Yvonne,
We appreciate your kind review. We are so glad our staff was helpful!
Kind Regards,
Kevin
It took a week to be delivered
22 May 2026
Reply from Harvey Norman Ireland - Waterford
HI Stephen,
We appreciate your feedback regarding the delivery time. We're always working to improve our service.
Kind Regards,
Kevin
GREAT CUSTOMER SERVICE from Gavin
I was printing photos from my phone (which is old and I'm not a techy), in the Waterford store today, and the assistant who helped me was Gavin. He was one of the most helpful and patient retail store staff I have ever met. He also was helping at least 2 other customers at the same time. He is an asset to Harvey Norman or any employer, customer service is not dead.
31 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Cait,
We are delighted to hear about your positive experience at our Waterford store. It's wonderful to know that our team member provided such helpful and patient service, especially while assisting multiple customers. We truly appreciate you sharing your feedback.
Kind Regards,
Kevin
Fast delivery
Fast delivery, perfect condition, was looking at Amazon but harvey was faster
26 May 2026
Reply from Harvey Norman Ireland - Waterford
Hi John,
We're so glad the delivery was fast and the item arrived in perfect condition! Thank you for choosing us.
Kind Regards,
Kevin
Thank you. VINO and MARV.I have made contact before via email…
I have been in the store twice in the last few weeks. Firstly with the Phone/laptop help desk. I met a lovely chap there called Marv and he couldn't have been more helpful and patient with all I asked him to do in relation to issues i had with the laptop and phone. That same day, I met a man called Vino and he was so helpful to me when I was looking for a particular item.
Today I went again to Harvey Norman to buy a new laptop and printer. I met Vino again. He was such a gentleman and so nice to deal with. He explained everything to me in lay man's terms.
It is just so lovely to meet nice pleasant, helpful staff when shopping.
Well done Vino and.Marv.
I highly recommend Harvey Norman to friends and family because of the great service experienced.
Kind regards
Angela Prunty
29 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Angela,
We are so pleased to hear about your positive experiences with our team members. It is wonderful to know that we could assist you with your laptop and phone issues and help you find the items you needed. We truly appreciate you sharing your kind words.
Kind Regards,
Conor
Reply from Harvey Norman Ireland - Waterford
Hi Gemar,
We are happy to hear our delivery service has been good for you. Thank you for your feedback!
Kind Regards,
Conor
Reply from Harvey Norman Ireland - Waterford
Hi Jacqueline,
We appreciate your kind words. We are so happy you were pleased with our service.
Kind Regards,
Conor
Delivery was on time
Delivery was on time, communication was excellent. Can't ask for any more really
26 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Jonathan,
We're so glad to hear your delivery was on time and communication was excellent! We appreciate your feedback.
Kind Regards,
Kevin
Great service and value for money
Great service and value for money, staff particularly welcoming at the Waterford branch.
19 May 2026
Reply from Harvey Norman Ireland - Waterford
Hi Cullen,
We appreciate your feedback. We're happy to hear you enjoyed our service and found our Waterford staff welcoming!
Kind Regards,
Kevin
Delivery drivers excellent
Easy online order, I paid for both delivery and removal of 2 sofas. A member of team rang me to say that the reomoval of sofa's is per seat not per item, however I was able to direct her to the FAQ's on their own website to where they have answered another customer and confirmed it's per item so definitely something to watch out for. Delivery service guys excellent, two of them, they are the reason for my 5 star review!
20 May 2026
Reply from Harvey Norman Ireland - Waterford
Hi Emma,
We are so happy to hear about your positive experience with our delivery service team! We truly appreciate you bringing the discrepancy regarding the sofa removal policy to our attention. We are actively reviewing our internal communications and website FAQs to ensure clarity and consistency for all our valued customers. Your feedback is incredibly helpful.
Kind Regards,
Kevin
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