Product never arrived
Product never arrived. I reached out for assistance as well as doing my own due diligence. My email wasn't even read it was responded to very blandly stating it was my problem and they would provide no assistance to help.
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Product never arrived. I reached out for assistance as well as doing my own due diligence. My email wasn't even read it was responded to very blandly stating it was my problem and they would provide no assistance to help.
Bait and switch. Ordered a pool solar blanket got a cheap plastic belt. Filed FTC report and did a chargeback.
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