Haute Florist Reviews 

The delivery was delayed and flowers arrived 4 days after the delivery date for a birthday. Contacted them and no help just acknowledged it was frustrating. I wouldn’t recommend using them at all.

Ordered a medium bouquet for my friends 40th birthday. When they arrived the stems are broken and floppy and the bouquet much smaller than expected for the cost. Contacted customer service who advised they saw no issue with the bouquet received despite sending pictures and videos. Expected so much more and very disappointed. Have bought much nicer flowers from the supermarket.

My friends kindly sent me flowers during my illness, but they arrived three days late. Unfortunately, when they were delivered, the flowers were completely wilted and dried out. They were in such poor condition that I had to throw them away within an hour.

I felt especially sorry for my friends, who paid for a gift that arrived unusable. They have already contacted your team about this issue, but their concerns appear to have been ignored.

Delivering flowers in this condition is unacceptable, and I hope you will address this matter properly and respond to the complaint. Based on my experience, I can understand why there are so many one-star reviews. VERY DISAPPOINTING

Happy with Haute Flower, flowers arrived to my friend on time and she said they were lovely. Great that they have options for safe flowers for people who own cats. Would use again.

Excellent great flowers

On time delivery, and Beautiful Floral. Thank You!

The Royal mail said they didn't deliver, asked to reschedule, then said they were delivered, a bit confusing. The flowers were loved so all good

Bought a large bunch of flowers mother care ones, cost over £40 would have been better going to Aldi not worth the money espywhen supposed to be large

Easier ordering, flowers arrived in good timeframe. Communication was good and recipient very happy with quality of flowers. Thank you!

I ordered a bouquet of flowers on the evening of the 9th June and they were delivered on 10th June. The flowers are absolutely beautiful. Thank you

Very beautiful bouquet 💐! Very pleased with cost and delivery thank you !!

Very timely and reliable service

Stunningly beautiful bouquet. Would highly recommend.

Sent as a birthday present, with a vase and chocolates, it was enjoyed for all of ten days before it started to fade.
This was the first time I have used the company and I am encouraged to use them again. Customer Service were also very helpful.

Beautiful flowers and good delivery. 👍

I decided at 21.45 that I wanted to send a bouquet to my mother for the next day. I ordered a bouquet and it arrived, as promised, the next day …and it was stunning. It looked exactly how it was represented in the photo on the website.

Do not buy from this website. Not unless you don't mind paying way above the odds for a very mediocre bunch of flowers. I paid for a large bouquet for my grieving friend and what arrived was a very small bunch of poor looking flowers. They looked nothing like the image on the site. I really wish I had bought a bouquet from the high street at half the price. When I complained to the customer service team, they treated the complaint like a joke and constantly requested additional images to be sent to them as they “couldn’t see it on their system properly” when I explained my friend had much more important things to be dealing with, then taking additional pictures of the poor flowers she had received, they said they couldn’t help. There are much better companies out there than this, so save your money.

Ordered the florists choice as the example photos looked big and beautiful (ordered the large) however the bouquet that arrived was mismatched colours and was quite sparse and poorly put together.
My fault for ordering the florist choice but went with the company as thought they were more premium.
Sent a message but was told the florist bouquet is what it is! Looked like the flowers nobody wanted!

Great flowers and easy to order but arrived a day after my Mum’s birthday and I had given three days notice. When I complained they asked me lots of questions about the order in 3 separate e mails that they already had from the order form and I haven’t heard anything since. Ghosted!