havaay.com Reviews 

14
TrustScore 3.5 out of 5

3.5

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Company details

  1. Clothing Shop

Written by the company

HAVAAY is an online retailer for South Asian Clothing & Indo-Western Fusion Wear. The company serves customers worldwide, including US, UK, Canada and Australia with thousands of new products on a turn-key basis. HAVAAY aims to become one of the largest retailers for affordable South Asian Fashion in North America and takes pride in having strong ethnic roots in India where it has built long-term partnerships with vendors & designers to curate unique pieces for its customers. What makes HAVAAY different from others is its superior customer service, with 24/7 live support and unbeatable prices. We spread smiles across the world with our clothing range and work hard to make your special moments even more memorable and unique!


Contact info

3.5

Average

TrustScore 3.5 out of 5

14 reviews

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3.5

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(14)

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Rated 1 out of 5 stars

Waste of money

Do not order anything from this website, the quality of fabric is dismal and the measurements were off by several inches. You're better off wearing a plastic bag as an outfit. The skirt was 5 inches short and the blouse was a joke. I wish I could post pictures of what they sent me. They do not cooperate with returns and so my purchase was a complete waste of money, go with a website where you know what you'll get.

4 October 2021
Rated 3 out of 5 stars

Products which are out of stock are…

Products which are out of stock are still on the site. Only after the purchase is made are we told that they are not available. The fact that we get a refund if the product isn’t available is good but the same refund or exchange isn’t available when the customer doesn’t like the product for some reason . This certainly isn’t a positive .
I like the ease with which measurements can be uploaded.

30 June 2021
Rated 5 out of 5 stars

Party wear suit

Ordered a suit for the first time. Material is excellent!!
Delivery was on time.. Customer service is amazing!!

13 June 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a gorgeous black net sequins…

Ordered a gorgeous black net sequins lehenga for an event and it arrived in 2 weeks to USA. It was a great fit and got sooo many compliments. Just placed another order for 2 sarees for my mum. Would recommend!!

11 June 2021
Unprompted review
Rated 4 out of 5 stars

I ordered saree & cotton suit from this…

I ordered saree & cotton suit from this website first time. I liked the stuff , both things were gift for my mom & sister & they loved it. Only thing i was lil upset it came late then i expected but probably because of covid though. Other than that it was good experience shopping here. I will definitely shop again & will recommend people too.

6 June 2021
Unprompted review
Rated 2 out of 5 stars

Their service was quick and responsive…but takes a while

Their service was quick and responsive but delivery took longer than expected and the shipment came from India which was not clear in the order processing process. Still waiting on the order to arrive. It’s been 3 weeks

15 May 2021
havaay.com logo

Reply from havaay.com

Thank you for your review. Your package will be at your door in 2 days -- we hope you will like it! :) Apologies for the confusion -- majority of our products are made-to-measure as per customer request and they come direct from India where we have access to quality materials and skilled craftsmanship. Due to lockdown restrictions in place, only one or two people managing orders hence there was delay. Hope you will love your statement piece!

Rated 3 out of 5 stars
havaay.com logo

Reply from havaay.com

Hi Nitha,

Thank you for taking your time to express your concerns. We are sorry to hear that you weren't satisfied with elements of your purchase. We assure you that this has been addressed with our design team to make amends. Please give us a call at +1 (226) 210-3884 or e-mail info@havaay.com at your earliest convenience so we can make this right. HAVAAY takes pride in only promoting quality products and providing a stellar customer experience to our customers worldwide.

Regards,
Team Havaay

Rated 5 out of 5 stars

I got my first outfit delivered by…

I got my first outfit delivered by havaay.com few days back. The order was delivered in a timely manner. Really fast service.
The white printed lehanga choli outfit looks really amazing when I tried it on. The material is really soft satin of good quality and nicely stitched.Everyone loved it as it gave me a ravishing look. Would recommend go for it .

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Love the lehengas/sarees! Service was great!

It's really hard to find a good place to find affordable, high-quality desi clothing and I think Havaay has filled that void. I've purchased three different outfits from here for my brother's wedding and the support team really helped me with all my questions and customizations. I was told delivery could take upto 3 weeks due to COVID restrictions but I got it well before time! SO happy with the entire experience.

25 April 2021
Unprompted review

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