Haven Life Reviews 

1,102
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communicati... See more

Rated 4 out of 5 stars

Overall application was an average/good experience. Did require a medical exam even though I'm under 40 and in great health. That kind of dragged the process out. First schedualed exam was canceled... See more

Rated 5 out of 5 stars

Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics.... See more

Rated 5 out of 5 stars

Haven Life is just what I was looking for. I had been turned down for life insurance by other companies due to previous medical history. Haven life went further to find out if I qualified. Happy to sa... See more

Company details

  1. Insurance agency
  2. also in
  3. Financial advisor

Information provided by various external sources

Haven Life Insurance Agency, LLC is a life insurance startup, backed by MassMutual, that offers a simple online experience for buying high-quality and affordable coverage. Driven by a mission to make life less hard, we're transforming the typically time-consuming and confusing process of buying life insurance into one that's easier, faster and just plain better. For more information about Haven Life, please visit havenlife.com.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

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3.9

All reviews

(1,102)

1 review in the last 12 months

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Rated 5 out of 5 stars

Exceptional Customer Service

Overall customer experience was exceptional. Customer Service agent (Qianqian) exceeded my expectation in assisting me with resolving a rate issues-expertise, product knowledge, timeliness and follow-through were A+.

9 July 2021
Rated 4 out of 5 stars

Good, room for improvement.

Overall application was an average/good experience. Did require a medical exam even though I'm under 40 and in great health. That kind of dragged the process out. First schedualed exam was canceled last minute as well. But rates were pretty good. Website is a little rough around the edges, has room for improvement.

30 June 2021
Rated 5 out of 5 stars

Very easy and quick

Very easy and quick. From start to finish including medical exam, it was all less than three weeks. Rates where fantastic and worked for our family.

16 June 2021
Rated 5 out of 5 stars

The whole process was easy though…

The whole process was easy though filling out the form was long. It was great to know I was given options to increase the amount and the terms. The monthly premium was reasonable though I was expecting a lower rate. But I like that I got approved after so many denied applications from different companies. The customer service and the correspondence was great as well!!! I would say I found a haven in your company, really!

13 June 2021
Rated 5 out of 5 stars

We’re not getting any younger…

We’re not getting any younger and it’s great having the peace of mind that life insurance can bring. Financial stability for my family is very important to me. I shopped around and did my research before deciding on HavenLife. I couldn’t beat the ease and simplicity of their process. The best part, I didn’t have to sacrifice cost for the convenience.

9 June 2021
Rated 4 out of 5 stars

Obtaining a life insurance with Haven…

Obtaining a life insurance with Haven Life was extremely easy. Completed an application which took about 10 minutes. Less than 5 days total to obtain an approval. Once an approval is sent you have 7 days to accept or denied, great if you are still shopping and are undecided or looking for the best rate. Very competitive rates.

26 May 2021
Rated 5 out of 5 stars

Fast, Fair & Efficient

Fast, fair and efficient. From the moment I requested information to the time I signed my policy online, it was smooth sailing. The nurse who visited my home was very cordial & friendly. I’m glad I got my insurance through Haven Lite

20 May 2021
Rated 5 out of 5 stars

Simple and easy

Simple and easy. medical exam was required and the final approved premiums were close to the original preliminary quote. All done!

19 May 2021
Rated 5 out of 5 stars

Great customer service!

Process was efficient, as well as, professional. Customer service representatives, quickly answered any questions, and resolved any issues brought to their attention.

5 May 2021
Rated 5 out of 5 stars

Haven makes it easy!

The process was simple and easy. The support team was great with answering my questions and explaining the process. I considered another firm, but gave up because of the bureaucracy. Haven is the right choice for me.

5 May 2021

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