Hawes & Curtis - Croydon Reviews 11

TrustScore 4.5 out of 5

4.3

Unit 34 Lower Ground Floor Whitgift Shopping Centre, CR0 1LP Croydon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hawes & Curtis Croydon exceeded my expectations! Linda, who helped me choose my new suit was just brilliant. All the staff were so helpful and attentive in making sure I felt comfortable with the fit... See more

Rated 5 out of 5 stars

As always, very good experience with Hawes & Curtis. Very impressed. Whatever you do, please do not close the Croydon branch more so as my closest branch at Blue Water has been closed.

Rated 4 out of 5 stars

Ordered a two piece suit online in Royal Blue. Love the suit, the packaging was excellent but the Order/Return form sent with it was for someone else's purchase. This would have been an issue had I ne... See more

Rated 1 out of 5 stars

i was told my purchase would be refunded i was told this 7 days ago i paid via clearpay and have now paid a second payment for an item i dont have there is no reason that my refund should take this lo... See more

Company replied


Company details

  1. Men's clothes shop
  2. Fashion accessories shop
  3. Mens Tailor
  4. Outerwear Shop
  5. Shoe shop
  6. Ladies' clothes shop

About Hawes & Curtis - Croydon

Written by the company

Thank you for sharing your reviews with us

Since 1913 Hawes & Curtis has been the go-to brand for British classics, specialising in luxury shirts, fine tailoring, casualwear and accessories for men and women. The heritage brand offers innovative design, exceptional quality and outstanding value. Hawes & Curtis currently has 18 stores in the UK as well as a store in Germany. The flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers.

Men's Shirts Men's Suits Men's Coats & Jackets Men's Accessories Women's Shirts Women's Suits Women's Accessories

Live Chat

If you require an immediate assistance, our customer service team is available Monday to Friday via our live chat service.


Contact info

  • Unit 34 Lower Ground Floor Whitgift Shopping Centre, CR0 1LP, Croydon, United Kingdom

  • 2086889171

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

An Excellent Fitting Experience

Hawes & Curtis Croydon exceeded my expectations! Linda, who helped me choose my new suit was just brilliant. All the staff were so helpful and attentive in making sure I felt comfortable with the fit and colour which was perfect. I will be definitely be going back for some shirts and perhaps another suit - their sales are excellent!! :)

25 May 2024
Unprompted review
Rated 1 out of 5 stars

i was told my purchase would be…

i was told my purchase would be refunded i was told this 7 days ago i paid via clearpay and have now paid a second payment for an item i dont have there is no reason that my refund should take this long and clearpay have recieved nothing so cant refund until hawes and curtis inform them i now feel i have been stolen from and will be taking further action disgusting service

5 December 2022
Unprompted review
Hawes & Curtis - Croydon logo

Reply from Hawes & Curtis - Croydon

Hi Nicola,

Thank you for your review.

I'm sorry to hear about this refund issue. I can see from our records that one of our team members has responded to your query and a refund has been requested.

Should you need further assistance, please do not hesitate to contact us at customerservice@hawesandcurtis.com (mailto:customerservice@hawesandcurtis.com).

H&C CS

Rated 5 out of 5 stars

Helpful

I was struggling to find my size, the sales assistant noticed that and walked up to offer advice and help.

28 July 2022
Rated 4 out of 5 stars

Love the suit, shame about the paperwork!!

Ordered a two piece suit online in Royal Blue. Love the suit, the packaging was excellent but the Order/Return form sent with it was for someone else's purchase. This would have been an issue had I needed to return the suit for whatever reason. Would have been a 5 star review but for this simple administrative error.

2 June 2022

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