Hawkhil's Ltd Reviews 

77
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First off, they are hard to be beaten on price and for top quality garden machinery. Secondly, they go out of their way to ensure your product is set up for use, explain how to put it together, and gi... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews but I must on this occasion. Absolutely first class. Repaired my brush cutter and hedge trimmer attachment and they are both now running perfectly. Staff thoroughly h... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Matt and Sami, after Godreys in Otford charged £150 to condemn my Hayter mower and offered to skip it, a friend kindly recommended Hawkhil’s. I have just collected my mower and... See more

Company replied

Rated 5 out of 5 stars

Having used Matt for over 10 years to repairs and service our wide range of gardening equipment we know the machines will come back properly fixed . Also lots of knowledge regarding which product to b... See more

Company replied

Company details

  1. Lawn mower repair service

Written by the company

We are repair agents for quality garden machinery. A duo with combined 30 years experience in the industry. We provide quality craftsmanship with fast turnarounds and competitive rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm really impressed!

I'm really impressed! My lawnmower looks and feels new; it is running smoothly again. It had bits falling off, missing parts and was in pretty bad shape. The staff were friendly, communicative, professional, reliable and honest. I highly recommend them.

12 May 2025
Unprompted review
Hawkhil's Ltd logo

Reply from Hawkhil's Ltd

Dear Angele, Thank you for using Hawkhil's to service your Qualcast mower and for taking the time to leave feedback. We are so happy to see you pleased with your machine :)

Rated 5 out of 5 stars

Amazing service

Amazing service from Matt and Sami, after Godreys in Otford charged £150 to condemn my Hayter mower and offered to skip it, a friend kindly recommended Hawkhil’s.
I have just collected my mower and could not be happier, starts first time, all parts replaced and freshly painted so looks brand new, and all this on a machine which is over 25 years old, never looked or sounded so good. Can not recommend their skill, passion and commitment enough, and genuinely lovely people too.
Thank you.

26 February 2025
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Victoria! This was a special overhaul as they don't make Hayters like this anymore. It took a lot of work, but it was so worth it to see the finished result and your reaction. We are so pleased you are happy with it and we were glad to save it from the grave! Thanks again :)

Rated 5 out of 5 stars

Great friendly service

Great friendly service , all my tools will were serviced and returned in good order .
will use again .

21 January 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Stuart, thank you for using Hawkhil's, we were delighted to service your Hyundai tools for you. Thank you for your kind feedback and we look forward to being of service to you again in the future :)

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable, I can highly recommend Hawkhils for your machine repairs and servicing.

7 January 2025
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Paul, It was great to see you and we really appreciate your custom :)

Rated 5 out of 5 stars

Very pleased with the work theses guys…

Very pleased with the work theses guys carry out for me nothing is never a problem keep the hard work up 👍🏻

7 February 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Ashley, Thank you for coming to Hawkhil's. We are thrilled to be looking after all your companies equipment, we greatly appreciate your business plus it's a added bonus when you bring the little dog in with you!

Rated 5 out of 5 stars

Hawkhils came highly recommended by…

Hawkhils came highly recommended by another local lawnmower repair company and lived up to the expectations. Matt & Sammy are very nice genuine guys who certainly know what their doing, They've carried a few repairs for me now and I 100% recommend them.

9 December 2024
Unprompted review
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Reply from Hawkhil's Ltd

Thank you for your kind words. We are delighted to welcome you to Hawkhils. Your Stiga Rider was challenge, but we were pleased to get to the bottom of the issues and bring it roaring back to life. We love what we do and are most grateful for your custom, thanks!

Rated 5 out of 5 stars

Mower service

They service my mower once a year. That has always been very successful and the mower has given me good use through each year.
Their attention to me is very friendly, and arranged at my convenience

14 January 2025
Unprompted review
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Reply from Hawkhil's Ltd

Thank you for using Hawkhil's. Your custom and kind feedback is greatly appreciated!

Rated 5 out of 5 stars

We have been dealing with these same…

We have been dealing with these same guys for years to service our mower annually and have always been very pleased with the service they have provided, prompt, competent and not overcharging.

17 January 2025
Unprompted review
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Reply from Hawkhil's Ltd

Thank you Mrs Colbran! It was a pleasure to welcome you to Hawkhils Ltd now that we are independent and going it alone. We greatly appreciate your custom and support. We look forward to offering our services to you for many years to come, thanks :)

Rated 5 out of 5 stars

Very professional

Very helpful, friendly and above all very professional. Did an excellent job on my poor old lawn mower. It came back looking like new.

27 January 2025
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Steve, It was great to be able to bring your Hayter Harrier 41 back to life. Although the gearbox had to be replaced, it was still worth it and we are pleased to be able to do this and service it within a economical price. Thanks again :)

Rated 5 out of 5 stars

Westwood engine repair

I have a ride on grass cutter with an engine problem that baffled me. I got it booked in easily. The guys at Hawkil’s fixed it in 24 hours at a sensible price and it is running nicely again. Delighted with the service, Peter 15 Jan 2025

15 January 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Peter, Thank you for your kind feedback. We were so lucky that our supplier had all the parts we needed for your Briggs and Stratton engine in stock for next day delivery. We usually quote 1-2 weeks for our work as parts supply can vary. We are delighted to have this problem sorted so quickly for you and look forward to being of service to you in the future :)

Rated 5 out of 5 stars

Great service

Friendly staff & great service. Had my leaf blower back by the following day.

22 November 2024
Unprompted review
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Reply from Hawkhil's Ltd

Hi Caroline, thank you for the warm feedback! It was a pleasure to repair your Stihl SH86 blower for you. We pride ourselves on a fast turnaround and luckily we had all the parts in stock to cover your repair so it was ready for you next day. We can't offer next day service often but we were pleased to get this one done for you. Thank you so much for using Hawkhil's we look forward to being of service in the future :)

Rated 5 out of 5 stars

Brilliant at all mowers repairs..

Brilliant at all mowers repairs..
Can’t fault these 2 guys..⭐️⭐️⭐️⭐️⭐️

11 November 2024
Unprompted review
Hawkhil's Ltd logo

Reply from Hawkhil's Ltd

Thanks Dell, We are pleased we are able to keep your Hayter mowers on the road for you. We know how crucial they are for you business and we are grateful for your trust in us to maintain them. Thanks for taking the time for the lovely feedback! :)

Rated 5 out of 5 stars

Lawnmower service and repair.

I've now had a strimmer and lawnmower serviced and repaired by Hawkhil's.
They are friendly , professional, courteous and speedy.
Their workmanship is exemplary, offering excellent advice on the repairs to my machines.
I must also say that the prices charged were not overly excessive.
I have no hesitation in recommending Hawkhil's service.

29 October 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Alan, Thank you for using Hawkhil's and taking the time to leave such lovely feedback. We greatly value your custom and look forward to being of service to you for years to come. Thanks!

Rated 5 out of 5 stars

Service and repair to older ICE hedge…

Service and repair to older ICE hedge trimmer.
Professional, Curtiours, reasonabley Priced, saved buying a new one, so sustainable.

2 September 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Denis, It was a pleasure to sort out your Partner hedge trimmer for you. We greatly value your custom and look forward to being of service to you for years to come. Thanks!

Rated 5 out of 5 stars

Really helpful

Really helpful, really knowledgeable, and really friendly service. Highly recommended!

1 October 2024
Unprompted review
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Reply from Hawkhil's Ltd

Thank you for using Hawkhils, we are happy to have been of service and look forward to being so for years to come :)

Rated 5 out of 5 stars

Can’t fault the wonderful service…

Can’t fault the wonderful service received from Matt. We are a charity so very grateful that Hawkhils helped us to get the repairs done on warranty and ensured the lawnmower was returned to us in ‘as good as new’ condition. Also good to know we can get the lawnmower serviced and our other garden equipment. Many thanks from all of us at LCC!

26 September 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Colette, Thank you for your kind feedback. We are happy we were able to repair your Mountfield mower under warranty for you. We look forward to being of assistance to you for all your other tools and are very pleased to welcome you to Hawkhil's Ltd. Thank you!

Rated 5 out of 5 stars

My Hayter mower was serviced by them…

My Hayter mower was serviced by them last week.
Fantastic job. Really impressed by their professional attitude and excellent work. Very happy with the whole experience.
Thank you,
Vernon

16 August 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Vernon, Thank you for using Hawkhil's and your kind feedback, it's greatly appreciated! It was a pleasure to service your Hayter for you :)

Rated 5 out of 5 stars

Stihl strimmer servicing

My elderly Stihl strimmer had been unused for about 5 years. As F R Jones had gone bust I researched those who could service my strimmer and came up with Hawkhil's mostly because they were ex-F R Jones engineers and I had trusted that company for years.
I dropped my strimmer off and received a call the next day to say it had been fully serviced and was ready for collection.
The strimmer looked superb and started easily.
That was excellent service in my view and I'll use them again. I wish Hawkhils every success in their business.

14 August 2024
Unprompted review
Hawkhil's Ltd logo

Reply from Hawkhil's Ltd

Dear Geoff, Thank you for taking the time for such kind feedback. We were pleased to have this ready next day for you as our usual turnaround time is a week to 10 days (depending on spares availability). Thank you again and we look forward to being of service to you for years to come :)

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