Hawk Parts Reviews 

46
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had never heard of Hawk before but they handled my order efficiently and delivered within a short time. I would definitely use them again

Rated 5 out of 5 stars

I was looking for parcel shelf for my focus , wasn't in stock at that time so they put in request to let me know when in stock ,few days ago they informed me right away which i am glad they did as i h... See more

Company replied

Rated 5 out of 5 stars

Not knowing where to start in buying a replacement front subframe, I half jokingly tried AI and they came up with your name along with another, Googled your company ,liked what I read and the rest i... See more

Company replied

Rated 1 out of 5 stars

Ordered roof rails on 18th June for our Discovery 5 when my husband went to fit them we discovered they were faulty and didn't fit. Emailed the company on 1st July to ask if a return and refund could... See more

Company details

  1. #30 of 31 best companies in Car Parts Manufacturer
  2. #112 of 128 best companies in Car accessories shop

Written by the company

When you need superior strength, durable tools for those weekends in the garage, you can rest assured we have exactly what you are looking for. Trading since 2004, we are a UK-based company supplying the very best in automotive lifting equipment and tools.


Contact info

4.1

Great

TrustScore 4 out of 5

46 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(46)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience.

Awful experience.

Placed an order 2 weeks ago for priority delivery (1-2 days). Nothing arrived, after much chasing and a week and a half later I get an email apologising and issue a refund. I advise I still need the part!! They told me to purchase it again and they would dispatch it immediately.

I chased the following day ( had no confirmation of shipment from them) to then be told they wouldn't be shipping the item as actually the warehouse had found a broken one and they no longer had any - they hadn't even bothered to tell me until I chased.

Awful, do not purchase anything from here that you need urgently. Not reliable.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Purchased a car lift that was described…

Purchased a car lift that was described as fully adjustable. The width is not fully adjustable you get 30mm All other makes you can actually adjust the width. I asked to return as the item would not fit all but one of my car classic and modern. The only one it would fit was the largest Mazda 6. So useless to me. The agreed to return however wanted me to pay £60 postage it's heavy. Do Not Buy this product pay a bit more for one that works. County court claim pending

After going round in circles I have no issues county court proceedings. These people need to be shown that missleading advertisement will not be tolerated. They have received poor advice from eBay on consumer rights. Don't use them they agreed to collect them changed their minds. I have proof of this. You have been warned.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Unfortunately I can't recommend Hawk…

Unfortunately I can't recommend Hawk tools.

I was bought a Hawk branded impact driver that initially seamed fantastic but unfortunately the charger seamed to blow up after just a few charges.

I contacted Hawk who at first replied quickly, I was asked my details and once I replied they said the were unable to find my order- i reminded them it was bought as a gift to myself but since my first communication they just vanished and haven't replied since.

It looks like a few places sell Hawk branded stuff so they may not have details linked directly to my tool but it seams that unless you buy direct you get zero support!

Very disappointed! It doesn't matter how good the tool was initially if there isn't any aftercare, if I cant charge the batteries the tool is scrap.....

Just another company who are happy to take your money and run.

9 July 2022
Unprompted review

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