Hayden Los Angeles Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the beautiful boho styles, comfortable fits, and lovely floral designs that make shopping for special events and everyday wear very enjoyable. Many people also state that online orders arrive quickly and consistently feature wonderful materials that feel exceptionally fantastic throughout the entire day. Some reviewers were not happy with specific item discrepancies, noting that certain fabrics felt much thinner than expected from the online pictures. Others shared experiences involving unexpected manufacturing flaws or mentioned that clothing lengths appeared noticeably shorter than shown in product images.

What people talk about most

Product

Clients share positive opinions on product, highlighting high quality, great fit, and a wonderful selection... See more

Quality

Users describe positive interactions with quality, consistently highlighting the well-made items, pretty... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called Hayden LA customer service concerning exchanging a dress I ordered to a smaller size. Nancy, their customer service representative, was extremely helpful. I explained my situation to her… tha... See more

Company replied

Rated 5 out of 5 stars

Quality product. Not just good enough or acceptable, but the material was exceptional, the stitching was great, sizing was great, and many many compliments! Hayden Los Angeles is on my list of clot... See more

Company replied

Rated 5 out of 5 stars

I’m always looking for floral midi skirts because those scream boho to me. This brand had so many options in different colors and styles. Will definitely be buying another one!

Company replied

Rated 5 out of 5 stars

Lovely clothes! Absolutely beautiful plus size dresses that made me feel confident and comfortable! Good material and fit; good selection from which to choose.

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(110)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy Peasy

The website is easy to navigate, as is checkout, and I love the items y’all have in stock.

24 April 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Sarah,

Thank you so much for the kind words! We really appreciate you taking the time to leave a review and giving us another chance. We're so happy you're loving the site and the styles. 💕

— The Hayden LA Team

Rated 5 out of 5 stars

Great customer service and high quality clothing

The customer service reps are always so kind and so incredibly quick to respond to any restock request I have. I love Hayden LA! The clothes are high quality and I love that they come in my size and are actually made for my size, not just a blown up medium sized pattern that might fit me.

22 April 2025
Rated 5 out of 5 stars

Happy Customer

The dress I purchased is beautiful, well made, and fits wonderfully. After some sizing confusion, Hayden LA’s customer service is top tier! I look forward to many more purchases in the future.

16 April 2025
Rated 5 out of 5 stars

Great experience

Great experience! The return process was super easy and such a quick turnaround when I had to reorder before Easter. They shipped out the same day I ordered!

7 April 2025
Rated 5 out of 5 stars

I’ve ordered two of the multi-colored…

I’ve ordered two of the multi-colored black and off-white cardigans and I love them both. The fit is comfortable, just loose enough not to be slouchy, and the quality of the fabric is good. Oh, and customer support is excellent. Quick and efficient response time to questions and orders. I would order again.

7 April 2025
Rated 5 out of 5 stars

Great dress for a baby shower!

Easy to use website. Had the size I needed in stock. Shipping was quick with good tracking. Dress was for my daughter for her baby shower and it arrived when needed and fit her as expected. Beautiful dress and she found it very comfortable.

18 March 2025

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