Haymarket Management Reviews 

152
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and management team for being extremely friendly, professional, and remarkably prompt in handling various daily requests and building issues. People note that communication is exceptionally clear and supportive, making all daily interactions very smooth, pleasant, and highly efficient. Some reviewers were not happy with certain property policies or experienced prolonged delays when attempting to resolve complex maintenance problems. A few consumers noted that strict parking rules or occasional communication gaps during exceptionally long waiting periods left specific personal concerns entirely unaddressed and frustrating.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising team members for being exceptionally... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt email responses and professional... See more

Service

Customers had positive experiences with service, expressing widespread appreciation for the professional,... See more

Response time

Users describe positive interactions with response time, frequently praising staff members for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harry our block manager has been great. He’s shown continued enthusiasm, helpfulness, and efficiency. He responds to queries the same day and deals with any issues promptly and professionally. Whe... See more

Rated 5 out of 5 stars

Hi, just a quick review on one of your security staff, Mohamed Salah, who was very helpful and helped me with fixing a fire door that was banging all night. He is very friendly with residents. Thank... See more

Rated 5 out of 5 stars

Harrison from Haymarket Management with his Team are very helpful to provide responses and supports, despite the problem may not be completely solved . Already provided great supports & useful informa... See more

Rated 5 out of 5 stars

Haymarket were instrumental in helping us achieve control over our building. During the cladding crisis, we needed to form a Right To Manage company in order to take away building control from both a... See more


Company details

  1. Property management company

Written by the company

Providing a reliable and professional service, alongside a creative outlook on block management.


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(152)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you, Beth!

Can’t thank Beth Keraski enough for all of her help! Beth has always been super friendly, approachable and quick to communicate. She’s been an absolute pleasure to work with and is a real credit to the Haymarket team.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Georgia Wilkinson is always super…

Georgia Wilkinson is always super helpful! She is always prompt in responding to emails, professional, and very patient with me. She is always approachable and willing to help whenever I have any questions or concerns.

I truly appreciate all her support and assistance. She has been a pleasure to work with.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars, Beth

I’ve had a very positive experience with Beth Karaski. She is always professional, helpful and takes the time to communicate clearly. She is a real credit to the Haymarket team and I would happily recommend her.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Haymarket Management

I’ve had a great experience dealing with Beth Karaski at Haymarket Management. She is friendly, professional, responsive, and always helpful. She made the whole process straightforward and was a pleasure to deal with. Highly recommended!

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Harrison at Haymarket.

I want to say a big thank you to Harrison from Haymarket, who helped me sort out the arrangements for my car parking bay. I found Harrison to be very knowledgeable and courteous. He explained matters thoroughly and outlined the pros and cons in a way that helped me decide the best way forward. He was also extremely helpful with a few additional queries I had, ensuring they were directed to the right team members without any delay.

Harrison’s service is excellent. He is thoroughly pleasant to deal with, and his responsiveness and willingness to act promptly have been greatly appreciated.

I’ve already told him directly that he is wonderful, but I wanted to formally recognise the quality of his support. He has been excellent in every respect.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful

I needed help with a legal problem that didn’t really involve Haymarket but I needed their help in tracking down an agreement. Many companies would have been disinterested in helping with this issue but Harry Sutton- Smith was incredibly helpful. He put lots of time and thought into tracking down the agreement, chasing lots of different companies. He was always willing to help,very tenacious , always available, always professional in his dealings. Excellent service from Harry- could not have asked for more.

20 May 2026
Unprompted review
Rated 4 out of 5 stars

I want to give a huge thank you to…

I want to give a huge thank you to Harrison for his outstanding communication. After facing ongoing issues with intruders stealing my allocated parking space and general lift faults, Harrison was the only person who provided quick, clear, and highly informative updates. He went above and beyond to manually ensure my vehicle was correctly logged in the system and keeping the residents updated regarding the lift issues.

However, while Harrison was helpful, X1/Haymarket strict parking policy refuse to provide a designated alternative or 'overflow' bay when a resident's space is compromised. It is disappointing that the system leaves tenants with no backup solution, which unfortunately creates an impression that third-party enforcement fines are prioritised over resident security.

Harrison himself is a 5-star manager and an asset to Haymarket, but the company's emergency parking protocols desperately need updating.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent - recommend to anyone

I have worked extensively with Haymarket management for an extended period of time now and I have nothing but great things to say. Professional, reliable and very responsive, real attention to detail on all blocks thy manage. I deal with Harry Sutton smith, Beth Karaski, Charlie Tombs & Joe Martin. Couldn’t ask for more!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience with manager Harrison Wood. He was always quick to respond to emails, very polite, and took the time to explain everything clearly. His communication was friendly and professional, which made the whole process much easier and less stressful. I really appreciate his support and would definitely recommend him.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Issues resolved quickly

I requested 2 separate issues in the apartment block to be addressed, and both times the issues were resolved very quickly. Thank you

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Harrison is awesome!

Harrison has been kind, helpful, considerate to me, quick to respond to and resolve certain issues, and I hope he has been providing excellent service to the residents of the X1 property at Haymarket Company.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I don't normally do reviews but must…

I don't normally do reviews but must say Harrison at Haymarket has been very helpful on a couple of issues I had to sort out for a new tenant. Very pleased with the effort and how swiftly it was dealt with. Thank You

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I just wanted to write a quick thank…

I just wanted to write a quick thank you to Harrison, who has been super at communicating with me over our issues with the apartment block. I have been a Tennent for 6 years and it's a refreshing and welcomed change to feel listened to and see results. Thank you again !

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful

Just wanted to say how helpful Harrison Wood is! He’s always happy to help or answer questions and is always so professional, friendly and informative. I’ve had nothing but really positive experiences with Harrison and really appreciate the time he takes in any questions or queries I have! Thanks Harrison

16 April 2026
Unprompted review

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