Haynes Manuals Reviews 

10,072
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the printed books very practical, appreciating the clear step-by-step instructions, helpful diagrams, and reliable guidance for maintaining their vehicles. People often mention that traditional manuals serve as a great tool for home mechanics looking to complete successful repairs. However, some customers also noted that digital versions and online guides can be very difficult to navigate and frequently lack specific details for individual car models. A few other people also felt that the online platforms offer generic instructions, poor-quality black and white photos, and little useful information.

What people talk about most

Product

Customers had ambiguous experiences with the product, noting that while traditional printed books offered... See more

Instructions

People report ambiguous experiences with instructions, as opinions on the provided manuals vary significantly... See more

Quality

Customers consistently note ambiguous experiences with quality, as many long-term reviewers praise the... See more

Website

Consumers find website disappointment to be widespread due to difficult navigation, broken links, and missing... See more

User experience

Users describe ambiguous interactions with user experience, as some reviewers find the platform clear, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received the manual as a portable data file (PDF) and it included everything I needed. It was quite expensive for an electronic copy, but given the specific and relatively rare vehicle type, I can s... See more

Rated 4 out of 5 stars

My comment is this - The detail is quite comprehensive - very impressed - the quality of the paper is not what I am use too. Seems a bit furry - also the manual is not A4 size - the font size could be... See more

Rated 4 out of 5 stars

I purchased online and book manual. I found the online version difficult on my phone. I thought I could download to a folder for easy navigation but cant work it out. The paperback turned up and is ex... See more

Rated 4 out of 5 stars

The pack came inside of a week..that impressive.. The radiator hoses..main front are numbered but not given a name in the description, that a bit frustrating...


Company details

  1. #58 of 60 best companies in Vehicle Repair

Written by the company

The Haynes Owner's Workshop Manuals are a series of practical manuals from the British publisher Haynes Publishing Group.


Contact info

  • High Street, BA22 7JJ, Sparkford, United Kingdom

  • haynes.com

3.6

Average

TrustScore 3.5 out of 5

10k reviews

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Replied to 3% of negative reviews

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3.6

All reviews

(10,072)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

Ode To Prompt Efficient Trackable Service.

Besides the manual being just what I needed, it was the constant follow up trackable service that stood out. This would probably be the the best purchase I have had over the Internet, through keeping the customer
Informed all the way through the process. Well done!

5 November 2025
Rated 5 out of 5 stars

Well it arrived without issue

Well it arrived without issue, but then this 'review' thing arrived. Like the manual was well secured in the cardboard box, undamaged and such, but is there anything else you can write about a delivery?

3 November 2025
Rated 5 out of 5 stars

Online simplicity

Simple to use online purchase of owners manuals I need to assist with a couple of projects I have on the go at the same time

27 October 2025
Rated 1 out of 5 stars

I have been trusting Haynes car…

I have been trusting Haynes car manuals for at least 4 decades, but as for their now online version for my 2017 car, it's near useless. As soon as I realised this, I gave them 14 days to refund me the £28.00 or I will get Nationwide Visa Dispute who have been successful in the past started. A week has gone by without any kind of reply from them, so it looks like the Visa Dispute will get going in a week's time if they do not refund me the full £28.00 I have paid them.
UPDATE: Today 17/11/25 I received an email informed me that the £28.00 have been refunded, but it might take up to 10 days to go back into my account, which they did 3 days after this was last posted.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT purchase the digital copy

DO NOT purchase the digital copy. In the year 2025 it's truly unacceptable for a website to create such a glitch ridden unusable digital handbook. Kindle has been around for 2 decades and haynes learned NOTHING from it. I will never purchase another haynes product again.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Workshop manual for Honda VT750

Arrived quickly and covered my motorcycle. Mildly disappointed that it was softcover, but as I have not purchased a workshop manual fir years was inevitable I guess.
Liked the instant access to the electronic manual.

31 October 2025
Rated 5 out of 5 stars

Amazing efficient service

Amazing efficient service. Thank you Team Haynes. Any further purchases I would not hesitate to use you again.Coupled with ongoing dispatch information I able follow the shipping progress giving me confidence in the whole purchasing experience. I would highly recommend Haynes for their services and their commitment in providing first class detailed publications.

30 October 2025
Rated 1 out of 5 stars

Unrealised Dream

Purchased ‘electronic version and 2 weeks later .. after the printed version arrived… I still haven’t got access to the electronic manual

29 October 2025
Rated 5 out of 5 stars

50+ Years of Satisfaction

I've used Haynes Manuals for over 50 years. They're far superior to YouTube "experts."
Great range, quick delivery, and the digital version is super convenient in the workshop.

29 October 2025
Rated 1 out of 5 stars

Not what they used to be *AVOID*

I've used haynes manuals for 20 years, their paper copies with full teardowns, pics and explanations were second to none. I recently purchased the new digital manual for a suzuki swift (simple, cheap car to strip and document) and found that 90% of the info contained is generic rubbish that is barely relevant to the specific vehicle - most guides had pics of the wrong vehicle and gearbox repairs, for example, are not documented at at all citing it as a "specialist repair". If i wanted someone else to work on my car i wouldn't have bought a manual, I'd have taken it to a garage...
And the best part is, rather than being around £20 like the full paper manuals used to be, they want £28 for a sparse, incomplete DIGITAL COPY!
I emailed haynes for a refund and got no reply. Luckily I purchased via PayPal and they refunded me immediately.
DO NOT WASTE YOUR MONEY ON THESE DIGITAL COPIES
All info included is extremely basic, non model specific and a waste of time.
Like most things in the modern world, its just a low quality cash grab

10 November 2025
Unprompted review

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