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Hayter MowersReviews 

467
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the ordering process simple and straightforward, appreciating the ease of navigating the website and the clear information provided. The products, particularly the mowers, are frequently praised for their excellent performance, quality, and ease of use, often exceeding expectations and providing a clean, sharp cut with impressive results. Reviewers consistently highlight the quick and efficient delivery service, with many receiving their orders within a few days or even 24 hours. However, some customers experienced issues with product quality, noting problems like oil leaks, snapped wires, or wheels that wouldn't turn upon arrival. A few people also mentioned difficulties with delivery communication, such as not receiving expected delivery dates or having to chase their orders. There were also instances of dissatisfaction with customer service, including rude interactions or unresolved issues regarding promotional gifts.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the exceptional build... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the exceptional build... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and efficient... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding products like the battery mower... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Ordered online and delivered within 4days, excellent service. Having used the mower twice now, it gives an excellent cut, has some weight about it which creates great stripes. No issue with the batter... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. #77 of 98 best companies in Garden
  2. #16 of 20 best companies in Lawn Mower Shop
  3. #99 of 120 best companies in Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

Promotion box for Hayter Mowers

Shop Lawn Mowers

Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

467 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(467)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So please I previously had an electric…

So please I previously had an electric Allett cylinder mower my Hayter much better and easier to use . I’m over the moon

19 May 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review! We are glad you are happy with your Hayter mower!

Rated 5 out of 5 stars

Did my research looking for a quality…

Did my research looking for a quality battery lawnmower. Hayter is a renowned maker of mowers so having saved a bit of money I took the plunge of going straight for what people say is the best, rather than wasting money on something I may have been disappointed with.

Cut my lawn for the first time today with it. I'm more than satisfied. I'm reassured from just looking at lawn that I made the right choice. (and my wife agreed).

8 May 2025
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Reply from Hayter Mowers

Thank you for taking the time to leave a review! Glad you are happy with your Hayter mower!

Rated 5 out of 5 stars

Great mower

Purchased to replace a mower damaged in flood water and proving to be easier to use than the petrol mower. Well packaged, arrived safely and very quickly. The box arrived while I was out and the delivery driver left it with a a next door neighbour. Excellent service well worth 5 stars.

5 April 2025
Hayter Mowers logo

Reply from Hayter Mowers

Many thanks for the positive review, we are pleased your are finding your new mower easier and the delivery was smooth!

Rated 5 out of 5 stars

Quality product

Quality product. Well packaged and delivered within 48 hours.
Excellent service as expected.

28 April 2025
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Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the product and delivery!

Rated 1 out of 5 stars

offer a free gift when purchasing a…

offer a free gift when purchasing a mower then make you fill out a ridiculous form that doesn't work and just frustrates you. Its clear I've purchased so why not just send me it instead of making me jump through hoops to claim it. filled it all out then it threw me back to the start

17 April 2025
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the experience with the promotion we have currently, we have passed your concerns onto our marketing team, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. We have also responded to your email communication. Thank you.

Rated 5 out of 5 stars

Harrier 41 VS Bob On.

Great service. After using the new mower I could not be more happier with the product. Wish the grass was as good.

25 April 2025
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Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with your new mower!

Rated 5 out of 5 stars

Purchased some oil and petrol…

Purchased some oil and petrol stabiliser, well packaged 📦 item's good quality and website easy to use

23 April 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the process and product!

Rated 5 out of 5 stars

Hayter mower

Really easy to purchase on the website then it was delivered to my local Hayter store where it was all built and up and running. Really happy with the mower great quality and leaves a great finish.

20 April 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the process and product!

Rated 3 out of 5 stars

Poor communication

1. The process requires improvement. I did not know when to expect delivery when I ordered. After a few days of uncertainty I received the despatch note. Later came another mail to track divery.
The box appeared to have been opened before it came to me ( I have photos). Delivery person said it had nothing to do them.
2. The original ad is misleading. It said there ia a free strimmer but there was none delivered. The Ad didn't make it clear when it would be delivered either.
The mover may be very good but the process is bad.

21 April 2025
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Reply from Hayter Mowers

Thank you for your review, we have received your email and we are in the process of investigating and responding to your concerns!

Rated 5 out of 5 stars

Great service

Quick and easy delivery. Great quality product.

12 April 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the delivery and product!

Rated 5 out of 5 stars

Very fast delivery and amazing value!

Unbelievably quick delivery and amazing value. The lawn mower cover is such good quality for the money paid. Great to have my Harrier Pro all covered up between uses.

14 April 2025
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Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the delivery and impressed with the quality of the product!

Rated 5 out of 5 stars

Ordered some oil on line and it arrived…

Ordered some oil on line and it arrived within 2 days…… excellent service and reasonably priced….

13 April 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the delivery and product!

Rated 1 out of 5 stars

Battery did not last

Battery did not last very long despite charging it as per instructions. Needed replacing in less than 2 years costing £200. Not happy 😒

11 April 2025
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Reply from Hayter Mowers

We are sorry to hear about the experience with your battery, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 1 out of 5 stars

Poor !!!off)…

Great mower (stupid stickers fall off) Customer service is shockingly bad , I’m guessing it’s the same old story had your money don’t care.i was so excited about this product 56 pro would look else where to be honest not a happy punter it’s hard work dealing with a customer service who don’t care

20 March 2025
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the experience and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

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