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About 10 days ago I received an incredibly patronizing and rude email from the company, which of course was unsigned. And trying to get anybody from corporate to respond to my inquiries regarding this email has proved impossible. And through the various stores I have left a number of messages for the owner Rick, with no response. So now social media is going to find out about it.
Bolero jacket looks good but very low quality and chinese made….
Very disappointing, would not recommend paying the premium price for that level of quality…
The best brand ever. I recently purchased three shirts and all of them fit so well. Their history continues to carry on very well.
I ordered 3 shirts from H bar C on 07/02/2022
On the 18/02/2022 i sent an email asking for some info on when it would be sent.
I received a reply from Rick Stahl telling me he wasn't sure why it hadn't been shipped. Another email on that same day putting it down to covid.
I finally got the package on 22/03/2022. the weight for 3 shirts had been declared on the customs , but only 1 shirt was in the package. I have attempted countless times to contact h bar c via email and no reply whatsoever. They continue to send me sales emails boasting of their impeccable customer service, however.
The product is second to none, Rick Stahl is something else entirely.
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