I decided on a whim that I needed a new cooker and I wasn’t quite sure which one I popped into Herne Bay domestics and spoke to her most amazing lady called Sophie. Her knowledge was fabulous and her... See more
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I decided on a whim that I needed a new cooker and I wasn’t quite sure which one I popped into Herne Bay domestics and spoke to her most amazing lady called Sophie. Her knowledge was fabulous and her... See more
Company replied
A couple of years ago we had a bad experience with 'Currys' and so we decided to try Hernebay domestics as I had heard they were really good. My wife and I have bought a fridge, washing machine, tumbl... See more
Company replied
So helpful! I was looking online but thought I would try a local company. Prices were competitive but I felt I was getting so much more. No add ons at the last minute or surprises. Delivery to fit i... See more
Company replied
From start to finish I can't rate their service high enough. Phoned up needing a new fridge freezer for my mum. They were extremely knowledgeable and recommended something absolutely perfect for needs... See more
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Excellant service from start to delivery. Mat was extremly helpful, he advised me that the fridge / freezer I was making enquiries about was uneconomical to repair as it was 10years old. He took the bother to find me an equivalent model, ordered and delivery was arranged for the following day. What service!! with a smile no doubt. I will definitly use Herne Bay Domestics again. Brilliant!!!

Reply from HBD Appliances
Easy to order on-line. Opted for fitting, taking the old dryer away and text message giving me a delivery slot. Able to pick a delivery day so went for the earliest. All went perfectly and the two man delivery team were very polite and efficient.

Reply from HBD Appliances
Outstanding service!
I was sent a confirmatory text in advance of the appointment, and Joe called me on the day to give an ETA.
He was knowledgeable, courteous and incredibly quick at diagnosing and fixing the fault on our oven.
He then ran the oven for 20 minutes and waited to check that all was running smoothly.
I would certainly use Herne Bay Domestics again - for repairs AND purchases

Reply from HBD Appliances
I needed to buy an urgent replacement for a rented machine, as the rental company were very unhelpful.
I contacted Herne Bay Domestics, and they were brilliant.
Nick sorted the purchase, arranged for removal of abandoned rental, gave me updates on delivery arrangements, all so kind and helpful.
The new machine arrived bang on time, old one gone, all left beautifully tidy. They deserve ten stars, I can’t recommend them highly enough.

Reply from HBD Appliances
Great service stress free, removed old concealed fridge freezer, installed new one. Fantastic service as always.

Reply from HBD Appliances
I needed a replacement Bosch upright vacuum cleaner after my previous old one gave up. I contacted HB Domestics and was offered one at a v good price plus free delivery. What 5* service.
Highly recommend

Reply from HBD Appliances
What excellent service, ordered yesterday afternoon, on my doorstep at eight o'clock this morning. Many thanks also to the two delivery men.

Reply from HBD Appliances
Fantastic service from start to finish. Easy to book, with regular updates on arrival time. Leo could not have been more helpful. He arrived promptly with the right part, explained the problem and fixed it quickly, efficiently and at a very reasonable price. He even gave me some advice on another appliance. I can’t recommend this company highly enough and will definitely use them again.

Reply from HBD Appliances
I’ve used Herne Bay Domestics for years and am never disappointed. Very good service from sales to repairs and they’re already ready to go the extra mile. Recently had a freezer repair very soon after a hip replacement op. The guy was made aware of this and patiently waited while I got to the door on crutches. He was professional and efficient throughout and carefully wiped and dried water on the floor after the repair so i wouldn’t slip.

Reply from HBD Appliances
I have purchased two items from Herne Bay Domestics now and the experience has been great. From the ordering to the polite professionalism of the delivery driver.

Reply from HBD Appliances
Very happy with service provided by Herne Bay Domestics. Called them for a washing machine repair and they came the next day. Texted a 3 hour time slot which was helpful. Reasonable prices. Polite and friendly service.

Reply from HBD Appliances
Having had not such a successful experience with two well known white goods companies we were at the end of our tether as to what type of hinge set up we needed for our not so conventional measurements of our integrated unit so a friend recommended Herne Bay Domestics we visited them and a friendly gentleman was so helpful he arranged for a fitter to come out to us and measure up and advise on what type of integrated fridge freezer we could have and within 24 hours after his visit we had installation. A great 5 star experience from these people I would highly recommend and no doubt use again.

Reply from HBD Appliances
Very friendly, helpful and professional service from start to finish. Leo arrived promptly on the initial visit to diagnose the fault and confirm a replacement part was needed. Telephone call to confirm convenient date to replace grill. Advised we were job number 5 that day and given a 3 hour slot. Leo arrived at 8.40 and completed the replacement. Excellent.

Reply from HBD Appliances
Thank you to Phil and Dave who delivered and installed my Blomberg oven to me today. Was very happy to find out HBD deliver to my area which is so close to London. They were mindful of the redecoration in my property when carrying the oven through the flat.
Really happy with your service - thank you!!

Reply from HBD Appliances
Bought an intergrated Bosch fridge on Saturday,salesman Nick very helpful.On Monday fridge installed by very good fitters. All in all an excellent service.

Reply from HBD Appliances
Leo came out as promised following an earlier booked appointment. He called before hand to confirm times. He immediately diagnosed the problem (blown heating element) as our oven was not heating correctly.
New element installed and now all working fine. Great service. Highly recommended.

Reply from HBD Appliances
Leo came out and fixed our tumble dryer efficiently and professionally. Would recommend.

Reply from HBD Appliances
Brilliant to talk to some-one who was interested and able to solve my problem. Execellent installation and removal of defunct fridge. Highly recommended

Reply from HBD Appliances
Engineer arrived before the appointed time and phoned before he came, which was a bonus.
Unfortunately we needed a new washing machine. The Engineer (Leo) helped me choose a replacement giving his expert advice and experience which was appreciated as the voice was overwhelming. Then organised for payment and provisional delivery via the office.

Reply from HBD Appliances
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