hbomax.com Reviews 1,064

I cannot enjoy watching anything when it freezes all the time and tells me im offline when i know im not..just about to unsubscribe.useless and a waste of money.

Trash streaming service. Freezing and stopping constantly. Internet is excellent and every other suggestions they give (all of them "blaming" my side for the problem) are basic and unhelpful. Everything on my side runs great, so it is obviously on their side. Guessing some unqualified DEI hire is running it. Terrible. Edit: flagged for "inappropriate language" on original, confirms that some pu$$y is in charge!

Not satisfied with streaming, it’s the worst streaming platform available.

HBO got the rights to the first round of the college football playoffs. So I purchased the standard bundle that said it had sports. Then it wouldn’t play the game. I found out it’s because I got the bundle, not the normal standard and there was no way to upgrade or change it. Definitely won’t be using them in the future.

Trash. I have HBO MAX but cant watch the game. I click to watch the game and it prompts me to "switch plans" they want me to pay for the basic plan when I already have Max? Fck HBO

Even though i pay money they have added ads before, during and after the movie?! During!!!

I reached out the customer support to change display language but he guide me and guide me and didn’t manage to fix it and won’t let me speak with his manager and also he didn’t solve the issue and just closed the chat the agent name Vasilikis or similar. I said I want to refund my money he closed the chat and disconnected worst customer support ever use Netflix 100% better

Frequently shuts down and has to be rebooted. Excess advertisements.

The quality is unbearable, canceling my service until I hear that this issue is fixed and I will not keep up if it is fixed so I probably will never buy again because I barely pay for monthly subscriptions. This is terrible and i dont understand how anyone could stand that.

Trash. Watch more ads than actual shows. Can't even remember what episode/time stamp your on

I am incredibly disappointed in this streaming service. Firstly, I can't even watch anything on here without it constantly freezing (and no it isn't my internet because Netflix streams just fine on my tv). The other thing I have a MAJOR issue with is that they have ads in the middle of horror movies without any regard to the flow of the movie. I get that ads supplement the cost to provide the service, but when you completely miss the point, then why bother charging for it at all? There is a way to have ads respectfully and they are just missing the mark completely. It doesn't allow for any flow or any enjoyment of the movie, so why even watch it? There has to be a compromise here. Why can't they put the ads in the beginning and not ruin the movie? If Prime Video can do it, why can't HBO? If I can't even enjoy the movie, then I would rather just buy DVDs. HBO Max is a disaster of a streaming service because the thing HBO shows and movies are known for is the ability to draw you in and keep your attention and have you emotionally involved in whats happening on screen, and now we have some idiot businessmen making the decision to add even more disruption to the flow by throwing ads in randomly. We already get to pay to deal with their complete failure to have the servers to support subscribers actually streaming the shows. This sucks. I have spent the last 30 minutes watching 9 minutes of a movie because it wont stop freezing. I regret wasting my money on this crappy service, and there is no way that i would even consider getting this streaming service at the higher ad-free price because its a joke.

took my bank details and refused to let me log into hbo on other devices. even though i paid for 4 devices. said it was $10.99, but took $30.47!!!

I subscribed to this service mainly to watch Welcome to Derry, and while the content itself is alright, the app is incredibly frustrating to use. It freezes frequently, ads are excessive even in paid mode, and if you rewind past a commercial, you have to sit through them all again.Customer support was polite but not very helpful in solving these ongoing issues. The selection is okay, but for the price and constant interruptions, it’s hard to recommend.

Losing all there integrity as a company. Money hungry pigs who can’t keep a good thing just because they could make an extra buck

By far the worst app. It freezes, throws you out of the app, and lags unpredictability. How many months or years will it take for them to fix it? Apparently never.

Zero stars if I could! Watching an 'M' rated show...all of a sudden a hard d!ck is being sucked. Graphically. Like Redtube graphically...This evil, disgusting behaviour has no place in society and NO PLACE in my children's lives! How F@#king dare you!!

Max app is not supported by pre 2016 Smart TVs. Paid for subscription, now can't use it. SCAMMERS.

One star since yall wanna be boujee and think yall Netflix now, if I could give zero I would. Girl bye your movies and show options suck. Cant share with family members who all help pay for it. Screw yall money hungry losers yall gonna lose viewers just like Netflix did. downfall of hbo max is coming 💀 and it’s well deserved.

The closed captioning was in Spanish even when I said it to English no matter what I did made my ability to watch it was impossible.

The ad frequency and repetition is borderline torturous, seemingly intended to make you pay for ad free. Ad free then incrementally becomes more expensive and in the ad free version you get black screen for a second where the ads would have been ruining the vibe of the show you are hoping to enjoy.