HBO Nordic Reviews 434

Frequent inability to stream shows from Android or PC desktop when other services work perfectly.

I paid every month but now I can not use their services and see film. They can not find my account suddenly and can not close my account either. They just take money from my bank account and tell me that do not find my account in their system.

My personal opinion is that of all the paychannels like netflix, hbo, viasat etc. HBO does not have a lot of programs to watch but those they have has a lot better quality then any of the others. With quality I mean actors, scenery and story. If I only could choose one channel it would be HBO.

Payment not possible

I went to Germany for a vacation (I live in Denmark), where I wanted to renew my subscription, however the payment was not possible at all, since it's possible to create an account and pay for it only in countries outside of north. The support was not able to help. Very bad service. HBO Nordic or anything similar is unfortunately not available in Germany at all, so there's no chance for me to watch this. Bad bad bad service

Horrible res and bitrate!
I mostly watch my own 4K blu-rays, Netflix 4K and some Amazon Prime 4K videos, I like a high quality picture. Thought I would also give HBO Nordic a chance as the new "His Dark Materials" just got released.

Would have been content with full HD picture and high bitrate...but no, instead you get some low res, very low bitrate blurry mess of artefacts. Is it even 720P? I can't tell, looks more like a bad 480p DVD rip from the 90's.

It's almost 2020 HBO and this is what you offer us?

I deactived my subscription in the beginning of july.

Some weeks later (at this point my account has ~10 days of subscription left) the service stops working correctly on my computer. I try to play ANYTHING, and the website asks me to renew my sub (with no option to watch).

I write customer service, and the representative promises to send the info to a technician, and give me an update within 2 days.

Also the first customer service employee called me by wrong name lol.

8 days later I have not heard anything. I write them again, as they also took money from me to renew the subscription I deactivated almost a month earlier. Apperantly they activated it, and forgot to tell me I had to deactivate it myself.

So I rate HBO nordic 1 star. I bought a product which I could not use the whole period, and then they forget to inform me of multiple information.

Garbage quality, small selection and garbage interface is some of the many problems with this service.

The only saving grace is the great series they have, such as The Handmaids Tale, The Wire, The Walking Dead and Game of Thrones (exept last season).

Worst streaming platform ever!

I cannot get it working on my browser. It always shows the red box saying "could not play the video. Please try again later" without any more information. Sure you can say that, if only I can say "later" when you charge my card.
In the mobile app, the subtitles are sometime missing.
Using chromecast? Nah, it crashes all the time.

HBO, you are a streaming platform. No matter how good the content you have, you need to stream that to your PAYING customer. Why can't you do it right, really?

Good shows but the app och streaming is really bad. Doesnt work 100% at any time.

1. Get a proper content browser where you can skip forward/backwards to next/previous episode.
2. Upgrade your servers so you have capacity for your customers.
It's almost impossible to watch a single episode finished without annoying interruptions.

You are a multi-million company with a rating of 1!!... This should be fixed ASAP...

It is astounding, it really is.

To have the best series in the world in the back catalogue, and yet to make such a thoroughly poor service. It is astounding.
NOTHING works, and that is across platforms. Even the most basic functionalities have not been made to work through the years where this service have been in existence.
The only reason it hasnt died is that HBO makes such good series.
I really dont understand why HBO hasnt changed the leadership.
For once I would actually recommend people BUYING the series outright on DVD´s rather than streaming them on this. Also be very scpetical of the yay-sayers. Google some of them and draw your own conclusions.