I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had such a great experience with my laser treatment! The therapist Shania is absolutely wonderful-she really knows what she's doing and explained everything clearly, which made me feel comforta... See more
Company replied
I’ve been coming here for 15 years and in all that time I’ve experienced impeccable service. Parul particularly is my favourite! Absolutely talented at what she does with such a warm and professional... See more
Company replied
Lana is professional, friendly and knowledgeable. The results so far are amazing. Lana cares about her clients and pay attention to details. I highly recommend her to anyone looking for a talented the... See more
Company details
Written by the company
HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.
Contact info
93-95 The Broadway, NW7 3TG, London, United Kingdom
- 02038690490
- somaya@hcmedspa.com
- hcmedspa.com
4.8
Excellent
168 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Priya did my eyebrows
I got my eyebrows done by Priya today! She was very meticulous and delivered exactly how I like my eyebrows. I initially told her how I like my eyebrows and she took her time to do exactly how I asked her to. Very pleased with Priya! She was great
20 January 2026
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Yush was amazing
Yush was amazing - very professional and the treatment was so speedy. Thank you!
20 December 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Threading expert
At the Radlett Salon, Prabhjot is amazing at eyebrow threading. She has great attention to detail, creates a lovely shape, and is always so friendly. I’d happily recommend her to anyone.
22 November 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Divya is a great addition to HCMedspa…
Divya is a great addition to HCMedspa family, pleasant, welcoming and thoroughly professional
Fantastic experience 👍🏼
2 December 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Sahar
Sahar is very professional, friendly and experienced. I would recommend her beauty services.
20 November 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
The therapist Geet was excellent I had…
The therapist Geet was excellent I had a full leg wax and theeading
I recommend her fir any beautytratnent
21 November 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Courteous,efficient and experienced.
Prabhjot - Courteous,efficient and experienced.
15 November 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Geet in Radlett is the best!
Geet, whos based in Radlett is amazing!!! Shes so lovely and my eyebrows have never looked better! Xx
13 November 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Delisia is a hidden gem
Delisia is a hidden gem. She is excellent at threading. The best in Barnet. She is also friendly and i always look forward to going here because of her.
She also told me about the laser here so i invested and have not been disappointed so far. Like she said, the results are excellent , also because they take their time to do it well and not rushing. This makes my results excellent and my investment in doing laser here worthwhile.
Very happy.
24 October 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Thank you Shania!
Shania is a great Beauty Therapist and I will miss her so much as she goes on maternity leave. She always makes you feel comfortable and attends to your needs and gives great advice. My laser is always pain free and she is very thorough. She’s a real asset to HC MedSpa. When I visit for my laser treatment it’s like going to meet a friend. Thank you Shania for my appointment yesterday and best of luck with the arrival of your little one. You will be missed! x
17 October 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Fantastic as always
Fantastic as always! Geet did my eyebrows today - she was so friendly, she gave me a great shape and she was quick! Thank you very much :)
16 October 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
I couldn’t recommend therapist Svetlana…
I couldn’t recommend therapist Svetlana Miller more! She is extremely professional, competent and kind, and made the painful laser hair removal bearable!
12 October 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
I had a wonderful facial today which…
I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards.
Then Geet did my eyebrow shape/ eyelash tint. She was highly skilled and professional.
I would highly recommend HC Med spa membership. Great value for money.
10 October 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Quick and relaxing
Geet was great at waxing, painless and quick!! Relaxing
2 October 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
The worst of the worst …
Im posting on behalf of my wife:
I want to make other potential customers aware of both the shocking service I experienced but even worse, the false promise and out and out lie I was given from 'Emma' in 'customer relations'.
Firstly I have two v young children and I was max 3 minutes late needing to park and get my young children in the pram.
To my absolute amazement I was treated so badly by the receptionist who told me they had given away my appointment- arrogantly dismissing my booking for being...3 minutes late as I turned up with a pram - baby and 2 year old. Absolutely disgusting.
After being reduced to tears (was going on holiday the next day) I was called by a lady named Emma who promised me free services as a means to say sorry for the terrible experience I had endured.
Despite nearly 5 weeks passing now...Emma has ignored my messages and not returned any calls or offered any apology. This place is beyond rude I will never go back. The irony is - on the day I arrived i was informed they were under staffed as they now employ less staff due to losing many customers over recent months....why am I not surprised!!
If I could give this place 0/5 I would.
Avoid at all costs.
19 August 2025
Unprompted review
My laser treatment with Shania
My laser treatment with Shania , is going well. She is very understanding and friendly.
20 September 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Romina- Exceptional
Romina does my laser- so gentle, and always provides premium service 🤩
19 September 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Lana is amazing
Lana is amazing! Very knowledgeable and helpful.
Highly recommend
14 September 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
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